the only thing is that i was there on a monday and the bar closed really early.

the only thing that could be improved is the room service food

food room service!

i had room service breakfast and the food wasn t well cooked

no view, room service never brings napkins, entrance reception to dark.

the gym smelled very weird.

breakfast, attention

the food of the room service wasnt great at all

i love that the hotel has a spa section upon request (which i of course used) (+) i used the spa and the hot tub twice, and had a great night's sleep (-)is really mediocre, i booked the jacuzzi and when i went to the spa area no one was there, i had to call reception twice to get somebody there

very comfortable beds. great venue for a conference. good gym.

early check in may be 2 pm? late check out 4 pm?

great breakfast. great service from staff.

breakfast buffet was very nice

heated pool with a beautiful view

swimming pool is freezing now way to get in even only the feet

great views, the staff is very kind and the pool is delicious

ordered room service twice and both tines there were problems

the pool is pretty

the gym is open 24/7 also very good

great gym, nice big pool, both at the top floor with a magnificent view

the gymnasium was excellent

conveniently located near my home. staff ordered late check out without asking

me with every question; the restaurant staff, who were very accommodating and helpful; to the room service who left everything nice and clean daily; to each and every taxi driver that took me

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

00 am to 7:00 pm) don t fit for an

of the shared places (like the pool) felt too small with the amount of people that can be hosted

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

the pool was cold, they turn it on after we told them but it takes more than a day to

the pool was cold, they turn it on after we told them but it takes more than a day to warm

they serve full and wholesome breakfast. the staff are all friendly.

location, breakfast , personal, rooms

service needs to improve, they lack the staff to attend breakfast

all was very nice and the breakfast tasty

breakfast was ok but could have better variety

laundry service was excellent

spa facilities

loved the comfy rooms and the spa is a definitely a must

front desk lady at the spa is extremely helpful and friendly

spa and gym facilities and the room we had was perfect with a great view.

was a bad smell sometimes in our kitchen

i stayed in a suite with a small living room and kitchenette, felt like a small personal apartment

the kitchen is well equipped

the pool was extremely cold

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

the costs for breakfast.

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

breakfast

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

good gym and breakfast

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered water dispenser in halls and gym - easy to find, easy loading/unloading

kitchen should have more cooking utensils

there's a laundry machine, but no laundry detergent

love the rooftop gym

gym is very clean and adequate, witha nice view of the neighboring park

i didn’t love breakfast, but i am a little difficult.

the complimentary breakfast had a great variety of items

maybe a more diverse breakfast

very high quality breakfast, just was very limited in its options

the breakfast is amazing. it changes everyday. room service is also good

the floor of the pool.

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

vered) rooftop, a good gym

also the pool was kinda cold

breakfast was ok - not great but very pleasant

design, the rooms , the location, the staff, the coziness, the breakfast and the attention to

whether it was at breakfast, lunch, dinner or after hours the staff was very attentive and professional

warm, engaging service; lovely leisurely breakfast; proximity to manicured neighborhood park.

breakfast was delicious

only complaint about breakfast is that the coffee is not a gourmet one

the breakfast was amazing. the best staffs with great service

the staff was awesome, the breakfast was first rate, and the other guests were enjoyable

gym and no english tv channels

only to find out upon arrival that it was in a horrible location, no outside window, next to the kitchen, no decoration

pensive/trendy) restaurants, bars and gym/yoga studios around

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

location in polanco - lots of

continental breakfast included is ok

breakfast disappointing; mostly uninteresting choices...

breakfast was ok, not amazing.

continental breakfast could be better with more variety of sweets.

the only minor issue we encountered was with breakfast

excellent breakfast, clean rooms, perfect servie

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

breakfast was great

breakfast was good but not great

the breakfast is very decent

the room was spacious and clean, bed was super comfy

generally not good, slow, and occasionally, completely down gym area/machines/weights too crowded noise from cars at paseo de la

gym, pool were excellent

heated pool and the pool area on the seventh floor were spectacular and were perfect for a spring break

and the pool area on the seventh floor were spectacular and were perfect for a spring break with kids in cdmx

11u bar closed ud83dude01

breakfast was decent, but the waiting staff was a bit strange and rude

the hotel didn t even open the bar as there was little point without many guests

breakfast was delicious.

restaurant/room service is good, and the bed was super comfortable

breakfast was absolutely incredible

and funky design elements, the stately oversized room and shower, the amazing chef-prepared breakfast, and most importantly, the friendliness and helpfulness of the awesome staff

during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and the staff was extremely kind and helpful

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

breakfast was ok, not quite as elevated as the rest of the experience.

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

also there is no bar to hold on too

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

they were helpful with laundry service and providing recommendations on outside dining

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

the coffee was better in the restaurant than the one for room service

breakfast was only fruits and toast

i had a breakfast in the restaurant and i'll never come back there

out as it doesn't include breakfast and you'll have to take it elsewhere since the restaurant is not good

clean comfortable rooms and friendly staff with a good breakfast served.

the terrace with outdoor tables, a small gym, and snacks, tea, and coffee available all day were very nice

close to everything, market, restaurants, bars, a good gym is a block away

the location, and the way is setup. the terrace for breakfast and the gym were my favorite part!

i also wish the kitchen was a bit more equipped with more utensils, and it did not have any glassware (only had

on the terrace was good, there is a small gym which is perfect and the location is very good