location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

pensive/trendy) restaurants, bars and gym/yoga studios around

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

location in polanco - lots of

terrific breakfast, stylish room, great staff, convenient location

ok continental breakfast

breakfast somewhat disappointing, not bad but not special for a venue like this

no menus in hand, but we look forward to another visit to las alcobas when we can peruse the breakfast menu more easily

the only minor issue we encountered was with breakfast

warm, engaging service; lovely leisurely breakfast; proximity to manicured neighborhood park.

whether it was at breakfast, lunch, dinner or after hours the staff was very attentive and professional

breakfast was great, location was very good in the diplomatic area.

very good gym

breakfast was ok - not great but very pleasant

good breakfast choices

didn't like the hotel's breakfast but it didn't matter because i had my own kitchen and could prepare it for myself; the electric kitchen stove was ancient and took forever to

no gym is the only thing, but everything else is top notch

very large suite with very fast internet and well equipped kitchen

the breakfast was delicious, and there's a great variety of restaurants and museums nearby

very high quality breakfast, just was very limited in its options

despite having no restaurant on site, breakfast was simple, yet delicious

clean, functional gym

also a nice gym

i didn’t love breakfast, but i am a little difficult.

gym was a bit cramped and the men's locker room connected to the gym not as well kept as one might

excellent rooms - cleaning, gym and sauna and wellness

gym is pretty dated but has a range of equipment

facilities are ollddddddddd and spa horrible

i could not use the spa services and the gym was smaller than thought for large hotel

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

breakfast was ok, not quite as elevated as the rest of the experience.

early check in was offered, and the staff were great

great breakfast

during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and the staff was extremely kind and helpful

also there is no bar to hold on too

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

they were helpful with laundry service and providing recommendations on outside dining

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

i loved the kitchen area, very cozy and the breakfast was very good, i loved the coffee!

the location, and the way is setup. the terrace for breakfast and the gym were my favorite part!

close to everything, market, restaurants, bars, a good gym is a block away

i also wish the kitchen was a bit more equipped with more utensils, and it did not have any glassware (only had

the terrace with outdoor tables, a small gym, and snacks, tea, and coffee available all day were very nice

convenient location, fully equipped kitchen.

location, very safe, kitchen was nice and had basics

the lack of kitchen utensils

good facilities, including the kitchenette and the laundry room

i have appreciated the laundry services in in

we ended up having breakfast there one day and it was really tasty

unbeatable location, inexpensive daily valet parking, and wonderful variety for breakfast

room service was great when we ordered it

haven t tried breakfast or gym, nothing to say about them

ven t been in a hotel with room service since the pandemic started),

in our case, we were active all day after breakfast, had our dinner at various locations around town, and took an uber back to the hotel, so

clean comfortable rooms and friendly staff with a good breakfast served.

the restaurant was not opened much but room service was great

the guy serving breakfast did ok.

good food and beverage with good room service

i love hanging out at the cipriani bar for drinks

good service in reception and the bar good view drinks in the bar modern rooms

the indoor pool and fitness center are also too small for a new hotel

dinner food was ok/marginal, bar food was very unimpressive for price

the pool itself is depressing

small kitchenette looked useful although i didn't use it

well functioning kitchen with utensils, staff services.

the kitchen, could be more equip

room was comfy, been very good and it has a small kitchen with all you need to cook.

kitchenette was not what i expected, not really stocked

ordered them with my dinner, and then had to have them again at breakfast

some reviews mention the pool is on the smaller side but there's never more than 4 or 5 people around it, and we were there

gym equipment and the area is very nice and new

were greeted every time we came back to the hotel and staff remembered us at the coffee bar for breakfast and the cocktail bar in the afternoon

large room with 2 double beds, easy to fit in a family of 2 adults and 2 kids

staff all wonderful, courteous and very helpful. breakfast is superb

like its location and the gym of the hotel

had some issues with the wifi and jhoan was very helpful

breakfast was lovely

location room service concierge and management were outstanding

gym is not maintianed well. ac can be noisy in some rooms

gym should be upgraded. other facilities are ok.

nice to have the gym on top floor

starting from the amenities such as the a/c, the gym (various machines not working) and overall the facilities are outdated

great to have more water bottles in the fitness center, and a cleaning spray so that users of the gym can clean the equipment before and after using it

not enough to to do; more spa activities and eco travel packages

spa is very bad maintain to be a 5 star hotel

i also highly recommend the hotel s spa services, which only add to the feeling of complete calm and relaxation

the hotel facilities

covid 19 ; no pool and restaurant close.

wonderful staff, simple + modern rooms and great breakfast with pastries, coffee, fruit and granola

a fairly small breakfast in the morning with a bit of fruit granola and yogurt a mexican cake coffee tea and

breakfast was very tasty, plenty of fruit, pastry, freshly squeezed juice and coffee

variety at breakfast, we stayed 8 days so the same thing everyday wasn’t ideal

free breakfast was also included with the booking

wifi is unusable

lady from the room service team was very kind

we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal

wifi was very slow and sometimes not usable

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but i had to call back and remind them of my request and the food was delayed, the