the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

very clean and comfortable room and loved the access to the spa facilities

lovely service. rakesh at the front desk was helpful and friendly. the breakfast was nice n hot

breakfast and dinner both really good, with fresh produce and good choices

different spaces the house had to offer; from the grand seating room, to the library and the cosy bar down stairs

maybe waiter service for breakfast and a freshly cooked breakfast

awesome building so much character good buffet breakfast friendly staff

the bed was a little firm for our preference and the wifi was a bit hit or miss.

very modern, quite, nice that the bar was separate to hotel.

my wife broke her ankle on holiday and having the bar so close for a few pints after spending the day in hospital got me through

the staff were so kind - food in restaurant was fantastic and a really cosy pub feel to the bar with log fires - cant wait to return

our request for early check in as attending a wedding

sofa bed for our kids to share wasn’t the best solution

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

bar and lobby were lovely

), on the same floor, some distance away for our kids

rooms were lovely and spacious and late check out for members was amazing

found me a room for early check in even though i hadn’t booked early check in

the bar on the main floor was always open for espresso at any hour, and my room was quiet and bed

other but not big enough that we could have a party ud83dude00 the bonus was the food and the gym

clean. modern. bar was great. staff was friendly.

30 expect from the room service menu would of like water in the junior suite the only thing

staff were all very friendly and the bar was lovely did not eat in hotel in night but food sounded lovely

also the kids breakfast is not included in the pay for brekfast when booking option

gym was overstated in the facility description

the food was excellent both from room service &

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included in the room rate-apparently

and free parking at the hotel

the bar was well stocked, delicious cocktails with snacks

fantastic breakfast

as for the breakfast, wow, so much choice, possibly the best breakfast i've had at a hotel

breakfast was full of top quality choices

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked

wide variety of food at breakfast

the kids complained the sofa bed wasn’t comfortable.

perfect little bar area to the side of foyer

excellent bar area

nice big room for two kids family. good location and easy walkable distance to main locations.

fingal is a great experience all round and breakfast is worth a mention to

breakfast, so very disappointing

the dinner and breakfast were of the highest quality and standard

i highly recommend the brûlée porridge with whiskey for breakfast

breakfast was great and the close proximity of the tram is ideal to explore the city.

hotel , staff and bar brilliant, breakfast was perfect, plenty to choose from , well

the hand wash was empty for two days they did not fill it , despite completing the room service

currently 1980s facilities apart from the wifi

kids' menu would be nice)

the restaurant in the evening was run by a group of young kids that just wanted to clown around

very clean and room service is excellent

the fitness room is on the small side but had all the basics

excellent breakfast

good location, nice clean room, excellent breakfast and room service and staff were brilliant.

we had requested early check in, which they said they couldn't accommodate due to the system outage, which is fine,

breakfast was amazing

great wifi & breakfast. haggis to die for.

got an early check in for no fee

clean, fab location, good bar prices and late night food

the bar was very nice downstairs

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags, carts every morning through until lunchtime

guy on the night shift was not very friendly when we tried to discuss checking in early

far too much offered for room service breakfast so wasted a lot of food.

excellent location in the heart of the city..... breakfast was excellent

we were able to reach all of the sights by foot (with 3 little kids) (+)it was very good the family room was so big good. kids loved it. (-)was any toilets near the restaurant down in basement kids were really needing about peeped as it was ages away no (+) very specious room with play area for kids inside the room (+)kids loved the pool and went in every night (+)clean, great location, pool was awesome for my kids (+)out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with (+) there was a side where they offered options for kids and basically everything essential to cater to every palette (+) they prepared two roller bed for my kids instead of using the sofa as sofa bed like most hotel do, this is actually a good arrangement (-) interesting pancake making machine, fun for kids

we got room service & the food was lovely too

room service was fantastic with delicious food

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

to a courtyard with a beautiful view to an inside bar area

the room service is excellent even if the menu is a little limited

£5 voucher if you didn't need your room cleaned every day is a great idea as can be used at the bar etc , and i

convenient location, cozy, clean and early check in service

breakfast was great

late check out at 12pm is a bonus

only thing was no toilets in bar area

fast wifi, excellent a/c, good selection of tv channels, nice staff

breakfast was a particular hit

breakfast was amazing and room was huge right in the middle of the fringe festival - perfect!

the wifi did not work at all. no fridge in room. sink plug got stuck shut

amazing location awesome staff loved the place should have pools and more facilities for kids

staff were lovely & really accommodating as we arrived earlier & let us check in then gave us late check out as it was our anniversary they also gave us free drinks & snack vouchers

£8.50 for a kids movie on the tv

fantastic breakfast

and very early in the morning we could hear the kids speaking all the time

late check out available

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd ironing board and iron good

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually dry

arrival the receptionist was super friendly and we were able to get an early check in

it also provided a guest laundry, and a light complementary breakfast if you require it

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

the breakfast and room service from the bistro was also excellent

the bar was cozy and nice place to end the day

not all the items on the room service menu was available during our stay.

food at the restaurant and great experience with room service as well, great food/drink selection and price for breakfast, incredible bathtub in the

lovely room and the bar and breakfast were also very good

facilities - the pool was a good size and never too busy and the gym had a great selection of equipment

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the kids can brush their teeth, kids shampoo

basement pool was the hidden gem

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly - all in our room waiting for us when we

the gym is very well appointed

room service no 24 hour

breakfasts, good wifi, easy walk to national and portrait gallery and top end shopping, level walk from waverley

the wifi is not reliable and not limited.

guy who looked like maintenance) saw us and took us there

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

great gym

the rooms were outstanding and the spa and treatments were fantastic

gym was not as well equipped as it could be no access to spa and sauna

gym was not as well equipped as it could be no access to spa and sauna

dod assisted me with my laundry which was so appreciated

food was amazing and room service was spot

perfect and really cool good staff, god breakfast

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

very good location and the breakfast was perfect

arrived really early and they accommodated early check in with no problem

room was clean, big enough

the wifi was not so good.

there wasn't a bar and the cost for the weekend compared to what it costs midweek

shame not a proper bar area in the hotel

the bar was gorgeous and well stocked

the bar was still open when we returned from our evening out, good collection of drinks

hotel, bar lovely, rooms very nice and immaculate

overall, i totally enjoyed my stay and will be back again with my kids

easy to walk to from waverley station good bar on ground floor to have

staff was amazing very helpful especially mr jamie good breakfast hotel is super clean good location not far from ocean terminal just 3 mins away not far

was a very odd unpleasant smell in the kids room

bar was open til 1am, and tea and coffee 24 hours

massive samsung tv which kids were delighted about

the price included a buffet breakfast

gordon reception forgot other names restaurant and waiter service 100% especially guiseppi bar staff wonderful

room service took a fair bit of time to arrive and cost of stay is a little high compared to

not enough bar staff for saturday evening no room service after 11pm

the hotel bar was great for a pre-dinner drink and the restaurant was delightful

room service on the evening arrived very quickly