the location was excellent the bar served really great meals and it was a great stay.

the reception staff were very helpful in arranging an early check in for us

very clean spacious room excellent value late check out

sofa bed for our kids to share wasn’t the best solution

late check out

all the staff were excellent from reception, dining, room service, bar and even the gardener gave me a nod

was amazing, the rooms was nice the food and breakfast was brilliant

we ordered room service and both the quality and quantity was fantastic

includes breakfast which we enjoyed in the garden

wifi did not seem to work

parking, rooms, breakfast

parking is simple and the wifi works fine all around the property

good location for us. suited our golfing trip. decent breakfast.

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye from

on arrival the site was easily accessible with ample parking

huge comfy bed, swimming pool, good food, not too far from old town.

used all the spa facilities which are fantastic

swimming pool is open very early, it was clean. bed is clean and comfortable.

they were great with the kids

the hotel has a swimming pool and a very well-equipped gym

other but not big enough that we could have a party ud83dude00 the bonus was the food and the gym

all amenities were great, the wifi was excellent

location, comfortable. nice bar and my room had a wonderful view

gym was adequate but not full function

staff were all very friendly and the bar was lovely did not eat in hotel in night but food sounded lovely

gym is small with only 3 machines

breakfast was

basically almost a 5 star stay accommodation for the guests with kids

wifi was slow, our room was very warm for some reasons even though the heating was turned off.

udio w/ kitchen) and on the top floor with a/c and balcony

not all the items on the room service menu was available during our stay.

17 for a gin at room service is outrageous, covid times or not

staff was attentive and room service was prompt

superb level of service - nothing too much trouble - all night room service available

the bar was cozy and nice place to end the day

good to have the parking option too including free ev charger

the room service is not available certain day

bar was relaxed with the kids for which we are so grateful

given the kids don't eat much, i wonder if there could be a discount for children or larger parties

restaurant only opens for breakfast and dinner, and laundry is quite expensive

the bar had no lemonade

the exchange rate makes everything expensive, but this room was priced within my budget and the breakfast

no mini bar in the room

the kids complained the sofa bed wasn’t comfortable.

him and his collegaue got the sofa bed ready for the kids

lovely bar too

i had requested an early check in due to the time our train arrived and was told it wouldn’t be possible, but was

excellent location, late check out.

breakfast was amazing

breakfast was delicious and with many options.

we arrived early and were able to check in to our room a couple hours early without an early check in fee

prices at bar a little expensive.

breakfast was very satisfying

location and late check out.

we had a fantastic stay... me & 2 kids

wifi and clean

was any toilets near the restaurant down in basement kids were really needing about peeped as it was ages away no

food is to die for and is very cheap to dine in with room service

smart rooms and excellent location and late check out

wifi wasn't very good and kept dropping out

not possible for early check in 2)there were construction activities outside not belong to the property

hotel is beautiful staff were amazing and helpful - breakfast was lovely and plenty of choice and room service was very good too and not too pricey either

room service is amazing

currently 1980s facilities apart from the wifi

comfortable beds, pleasant staff, wifi. clean rooms

pool was a nice treat and kept the kids occupied.

wifi was bit poor 4 kids

people order room service cleaners tend to leave it outside the room

- loved the pool it was open 7am until 10pm and no restricted times for kids

no hotel information in the room, for example, re room service, or wi-fi.

the reception staff and bar staff were extremely professional and helpful

staff were superb, great with the kids

great hotel. helpful staff, very good breakfast, central location.

no bar available

great room, ideal location, good breakfast and cool bar area

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny uncomfortable sofa

ud83dude0a nothing not to like! breakfast was exceptional, the wintergarden very cosy!

very good breakfast

gym was small

the bar downstairs was nice

good wifi, good breakfast

everything is spotless, the gym facility is great and the bar is of a good standard

ordered room service

range of equipment in the gym would be great, but there is enough in there for a workout and the 24hr opening times is great

the gym being open for 24 hours was an added bonus and the breakfast was lovely too

choice for breakfast, excellent assortment

great for kids

the gym is very well appointed

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly - all in our room waiting for us when we

good gym

we got a great room with a view as requested and the room service, even if the restaurant wasn't opened yet, was amazing

dining room and bar were closed during my stay but room service was delivered without fuss

hotel clean staff helpful and friendly,breakfast first class location fab ,highly recommend

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

view from the window, decor, comfort of the bed, robe provided, waterfall shower, toiletries, room

there was a restaurant, bar and gym

room was really nice, the staff were friendly, breakfast was excellent value for money and the gym facilities were okay

did not have a breakfast, but we did enjoy staying in the mercure haymarket

there was a restaurant, bar and gym

reception, bar and restaurant could be far too warm at times

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

arrival the receptionist was super friendly and we were able to get an early check in

centrally located , validated parking, excellent facilities, great to have access to a laundry

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually dry

laundry across the hallway

breakfast area small for number of guests

throughout exemplary comprehensive breakfast choices 10 minutes walk from main transport hubs coming into edinburgh and updating bus

the kids bed wasnt too comfy

would have have read my request for the reservation, i made a booking of 2 room, becouse i had 2 kids, 7 and 9 but at the moment of the check in the lady at the reception informed me that they

breakfast is also good

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

i was surprised to find such a clean and fresh gym and even a boxing bag, which i love

excellent hotel/staff/bar/spa staff

the usual stuff eg where breakfast was held, wifi password if required, how to get to the rooftop bar , do we require local directions/map

we used the rooftop bar too which had wonderful views

glorious bedding and fantastic breakfast in the room service

24 hour room service for food and drinks an exceptional extra

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

the snug bar area isn't very obvious

we got room service & the food was lovely too

fabulous location, lovely comfy room. great breakfast. loved it all.

room was nice and clean. breakfast was great. staff excellent.

not find the fitness suite, although i did not have much time

beautiful breakfast room loved poached eggs service kind and efficient

24 hour room service menu