didn't use pools, but the outdoor pool was very beautiful

breakfast starts at 7.30, and earlier start would help those with early appointments

wifi signal within the room was really poor .. room 603

view on the morning, location, friendly staff, size of the room, huge balcony and sensible parking

staff customer service was excellent. breakfast range was superb

the pool out on the yard feels very fresh; the jacuzzi was really relaxing; the big daybed by the pool

there is even a beautiful common area, with small playground for kids, table tennis, and board games

the pool area is super nice and we loved that it is an organic pool without chlorine

large swimming pool and jacuzzi

pool is a great addition and surprise as i've always heard about these types of pools, but never

comfortable rooms, free parking, helpful staff

e to covid-19 times),

breakfast room was full at the time i needed and they were busy having to refilled the buffet and

breakfast room, but it suits the number of guests

had early check-out) - it was pleasant

lovely little spa etc

the breakfast and the dinner at the restaurant was brilliant

spa was nice, breakfast was really good, free parking and allowing our pets to come with us on

breakfast was very tasty, stuff was very friendly, place was beautiful, clean, smell great

spa was nice, breakfast was really good, free parking and allowing our pets to come with us on holiday

, the gym, spa and pool

kids are scared of heights and did not enjoy the glass elevators, once they were working

the gym is excellent and very well equipped

spa is a disappointment, the treatments not the best, products used contain mineral oils, massage

breakfast was excellent. the staff were the best.

wifi was very problematic in my room with very bad signal

the restaurant and room service were closed when we arrived at 22h40

hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

the wifi in the hotel rooms is

i ordered room service for dinner and the food was good and delivered quickly

were really looking forward to use there gym but the lobby and gym were being renovated

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i noted gym no longer available, indefinitely

the brand new bar area is excellent

very friendly staff, nice and tasty breakfast, rooms extremely clean and large

very easy to walk from the oriente train station. they have a bar and tv and you can eat there!

equipment in the gym did t appear to be working.

quite an excellent breakfast buffet at a reasonable price

shuttle service was great

the weather meant the gym - outdoors - was almost unusable.

good hotel would stay again it even had a gym

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the gym was small but had everything for a good holiday workout

criticism after check in we went to the hotel bar for a gin & tonic however they had no ice

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

nice breakfast, with designated timeslots, a gym, plus well considered third spaces, make this a top facility

the pool/spa area wasn’t too inviting but we didn’t care.

beautiful hotel. rooms were lovely. the staff very friendly and helpful. the sky bar beautiful.

so beautifully decorated and very clean, very good customer service, kids rated it 10/10.

we had a nesspresso coffee machine in the room which was a nice addon, the wifi was just ok at 5mbp/s synchronous

the gym and pool are also great and available for guests to use for free

room service didn’t respond. never called back. had to leave hotel to eat.

the menu selection on room service and the bar did not have enough vegeterian options

room service was a bit disjointed one of the mornings.

the breakfast was fabulous such a wide choice of food

a standout feature is the delectable breakfast, offering a diverse array of freshly prepared dishes

showed up an hour earlier, check in is at 2 i show up at 1, early check in cost me 40 euros

you can arrange late check out for an additional pay

we also ate at the bar and the food was great and very affordable for an airport hotel

shuttle is small so everyone may not be able to get on, but the airport is literally two crosswalks

the room, service, breakfast and gym!

i was having dinner with my kids and we passed closing hours without noticing

we ordered room service as we arrived late and the service was very quick

good breakfast

at a reasonable price, staff were friendly and professional, room was spacious and clean and wifi worked well

a cute, snug little bar with good house wine and a nice snack/pub food

gym not large but had everything we needed

no pool but did have a small gym

huge tv screen with paid football channels (kids loved), very confortable beds, very good options on food

recommended for short stays for families with kids

close to airport, near metro, nice gym

good room service for dinner

small and nice gym, walking distance to the bus and metro stops

we loved that modern design. baclon and view gym prize

quality rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

the lobby bar was comfy

spa area ( swimming pool, jacuzzi and the fitness center) are paid apart, unless you’re staying in the premium suites

gym is really good, and it's for free, no need to pay 10 euros to use

the wifi coverage could be improved.

as was the room service fee

the spa was small but relaxing and well priced

wifi works well after registration

good breakfast nice location

speed of the wifi is at times slow

location is excellent to walk downtown, easy access parking, and the rooftop bar was nice

there is no microwave in room and too high service charge for room service.

there was a family with screaming kids that started running in the hallway at 8am.

and the rooftop bar had great views

the buffet breakfast was hearty with a good spread

in room (with free pods, refilled every day), nice view from 11th floor, central location, good breakfast (continental and cooked), very kind staff at reception and in breakfast room

we would appreciate if the rooftop bar opens a bit earlier (just a suggestion)

bacalhau ud83dude01… close to underground… everything was perfect, just the swimming pool & jacuzzi’s water was cold ud83eudd76… otherwise i enjoyed my staying

it as various things pool , restaurant , the breakfast was delicious

wifi could be better.

as we arrived quite late, we asked about room service

service at the spa -space

the rooms were basic, and the top pool was a kids attraction

nice staff, nice location, good breakfast, nice and clean room

gym

the wifi speed could have been better

of the staff were fantastic, from reception to the restaurant and bar staff

there are 2 saunas dry and steam, room service and bootle of water daily

because of the foyer but because of the amount of staff available to help, and the restaurants, bar and the seating around those areas

room service, took over an hour for 2 omelettes and chips to arrive (and only after we called

i have requested a small plate and glass for the kids they came with the plate, glass and pdq to pay 5 euros was shocking for an executive room

breakfast extra, spa extra, no flexibility for early check in.

the hotel offers great amenities for its guests, including a spa, swimming pool, and sauna

good breakfast, shower, swimming pool and wifi

rooftop infinity pool has a good view, the smaller pool was good for the kids

convenient location, great value, the gym was an added bonus.

kids pool and shade on the rooftop were great

the breakfast was also great, nothing to complain at all

service was terrible, no coffee or tea, no phone, no room service, no porter to help with luggage, no extra bedding

bit more option on breakfast will be great

was good, close to arroios metro good wifi ac/ heater in the room plenty of towels hot water with good pressure better than expected

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in

we also liked the small bar in the lobby which

*wifi a little slow at times

no answering if calling to room service

reasonable selection of food for breakfast

we arrived very late for our one night stay and the hotel offered a late check out the next day

the wifi worked very well with no glitches

breakfast was ok expected better from this quality hotel

in comfortable bed bath robes and slipper good quality bath products free welcome drink at the bar clean and spotless room good and enough free drinking water in the room replenished daily

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

- great staff - perfect for family - very good breakfast - very clean

gym was a little lacking for a hotel of this size

tickets given to people to use the pool on the week ends

have breakfast but had drinks and dinner night before outside overlooking the pool - lovely

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of bean bags turned out to be great for

breakfast was very good

they provided early check in for most of rooms, gave us advice on where to go, ordered our

the staff made my stay pleasant and was always helpfull and rooms were always clean, the spa area is a real treat at the end of the day, and a room with front view

central, very close to shops, restaurants, bar and public transport

location, very helpful staff, good spa and gym facilities, clean rooms and good breakfast

breakfast is very good and the location is excellent

breakfast was excellent

front desk was super helpful and worked with the bar staff to get us set up to watch a canadian olympic hockey game on the big screen

continental breakfast didn't have any hot selections

super friendly staff (joice ud83dudc99), rich and fresh breakfast buffet until noon, absolute silence in the room, clean, comfy bed

excellent and friendly stuff. comfy big room. delicious breakfast. close to the metro.

helpful staff, round the clock access, good breakfast and good location for exploration of the city, quiet but fairy close to the center

friendly and helpful staff, well equipped rooms, good breakfast

kettle and some tea/coffee in room and downstairs bar open 24hr

size, bed is very comfort, bathroom is renovated and the breakfast is pretty good

no hesitation in letting us have a late check out