the breakfast could be improved

friendly and attentive staff breakfast is included

the breakfast was not part of our stay although it was offered.

front desk was kind breakfast was such a nice touch

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

had a 3 day stay , and everything from the airport shuttle to housekeeping was perfect, it is rare these days to find service like

staff was helpful and able to meet our special needs for accessiblity and early check in.

super helpful staff, very clean and stylish, airport shuttle. a+++++

airport shuttle came in handy and was especially prompt

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

clean, comfortable, good breakfast

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

it was reasonably priced, clean, with nicely furnished rooms, basic breakfast of coffee/tea, yogurt, fruit

the airport shuttle was efficient going to the airport. i hope it is that reliable returning.

open the pool already. for the price!! it should be open. there was nothing to do

is a wonderful hotel - very comfortable, clean, nicely appointed, has a 24-hr shuttle service to airport and car can be left at hotel for no additional charge

and excellent shuttle service

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

bar was very good sahra the bartender was amazing she is a geat assett to the hotel she needs

there was an outdoor pool which was nice for warm weather. lobby was clean.

wheaties this hotel many times i am parking for the airport

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

the shuttle got me to the airport on time for a very early flight

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers, so you may

it was good to have a grab bar in the shower/bath stall, as i am elderly

there is a shuttle for the airport and it starts running loops early in the am

restaurant and bar were not open - but these are challenging times

the gym/spa was limited and the sauna was not hot.

the pool area

the young lady who allowed me an early check in was exceptionally kind as well as professional

the pool also did not have towels but nothing to really complain

allowed early check in.

my room was next to a loud gym and a lot of noise from other rooms

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

“gym” was beyond dirty and tiny wasn’t going to enter it

asked for an early check in and arrived around 11:30 and room was ready. thank you.

lots of parking

my son loves to swim and the pool and gym area is so nice and big

bar and restaurant were great

restaurant or room service doesn't open until 4pm

deal to leave my car in the lot and take the shuttle to and from the airport was fantastic

pool could have been a little warmer bit over hotel was great

the staff, location, and free shuttle were all perfect.

breakfast started at 6:00, but we were leaving for an early flight at 4:30 and the staff set out

wasn't the best veiw and the gym was tiny, the roooms were not the best but they were fairly clean

breakfast was much better than most other hotels

in-room refrigerator, microwave, stove, dishwasher, kitchen table

i liked the fitness center. good quality equipment and varied pieces. nice breakfast.

pool was good

pool not open!!! very disappointing.

very clean room and public area including gym and pool

indoor pool, hot tub, patio to sit outside,

breakfast was also enjoyable, no need to go next door to ihop

breakfast was very good

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

the breakfast staff!!

i was unable to use the on-site laundry facilities due to payment restrictions

also the laundry was free all you have to pay is laundry soap

airport shuttle was a breeze to summon and swift

free laundry service

in the bathroom and kitchen)

need more parking

wifi was terrible had to use my hot spot

wifi was very reliable, and the location is very convenient for the airport--especially with the

check in time and called to let me know that i would be canceled if i did not pay and i was in parking lot waiting for check in time

everything exceeded my expectations. i would stay again. the thing that sold me was breakfast.

everything was great . we loved the little kitchen in our suite and the breakfast was awesome .

breakfast

would have been helpful if information for how to use their airport shuttle service was included in the faq

the shuttle bus from the airport was extremely convenient, as was its proximity to the airport

fitness center could have a little more in it. tv didn?t have a sleep timer.

location, cleanliness, gym, lobby and size of the room.

just sorry we arrived late and couldn't enjoy the sparkling pool and relaxing patio

shuttle to the airport with very friendly driver

early pool hours were much appreciated by my children!

the pool was extremely too cold

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

the pool restriction is a pain

buffet breakfast was free and delicious

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

pool closing at 11

nice bar and pool......front desk staff was very accommodating.

they help set up our shuttle to the airport, which was fantastic

pool and location

cleanliness, staff, breakfast, landscaping and fitness center

only complaint at all that i had was the pool was a little dirty (brown gunk around the top of the pool), no towels in the cabinet so i had

i wish the pool was open but with covid season i understand.

awesome breakfast and pool!

bathroom tub needed a good scrubbing. pool was not heated.

awesome breakfast and pool!

was great, breakfast wad great, land scaping and outside appearance was very nice, staff was very pleasant

the swimming pool water was chilly for the kids but other then that it was great.

wish pool and breakfast were available.

the pool was closed the second day

pool was not able to be used (maintenance)

very friendly staff, rooms clean, pool was very nice

of hotel was very nice very good breakfast bar

breakfast was limited

manager/owner was very kind and assisted us when we had to call in order to request early check in

friendly staff, clean, comfortable room, good breakfast with lots of choices.

excellent breakfast. friendly manager.

i really like the gym and the hotel staff

i asked about the indoor pool since we knew they had one and my nephew was excited to use it

was great and the staff at the bar was just ok

i think the bar needs to be open until midnight

early pool hours and late check out

pool looked dirty

of the seating needs to be replaced where you can sit and eat breakfast in lobby

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

we did not check out the extra amenities (pool, gym, etc

the front desk person let me have a late check out cause i had a five hour drive after working my shift

breakfast buffet, well maintained pool with ample seating and the room was clean and comfortable

amazing gym

clean, friendly stuff and good breakfast

gym and pool were good

person handing out breakfast to go bags very nice to us. free parking

my husband really enjoyed the pool

dog friendly and indoor swimming pool

we really appreciated that the breakfast options were

room, they have an adequate gym

pool was fantastic; we felt like we were in a colorado lodge

asked for early check in and was accommodated

is no entrance to the hotel from the parking garage

perfect location to stadium, phenomenal breakfast choices, very clean, room was great and view of stadium

had trouble pulling up room service selections using qr code on two different phones

that said, we did have a drink in the bar (don't know which) and it was lovely (+)nice place and great bar service in hotel and casino. (+) there's a bar in the hotel too (+)the bar service (+) had 1 bartender who remembered my wife's preferred drink even though we only met him once and had q drink (+) nice bar in the lobby as well as the ones in the (-)one bar was being renovated so they were working out of a food truck the food came out good but (+)loved how cleaned it was, the bar had great bartender and food (+) i had a delicious steak dinner at the casino bar and grill (+)so fresh looking loved the eclectic colors. loved the bar area.

clean room, friendly staff, good breakfast

convenient location and great breakfast options

breakfast was bad because of the covid virus.

breakfast was extremely delicious. with a hot food selection that changed each morning.

the breakfast was good

the pool was nice, it was clean and neat

pool and breakfast

swimming pool was nice the facility was very clean and comfortable

good breakfast and nice staff. decent gym facility.

staff was wonderful. exceptionally clean. great breakfast.

the restaurant on property needs their kitchen to stay open longer!

i love the restaurant aspect also the bar area was full, very nice hotel

very comfortable the mini kitchen was nice

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

location is very close to pnc park, heinz field, the casino and downtown

kids running in hallways

came with my wife and two kids, our room had two double beds and was a bit small but did the job

requested early check in - got early check in, but had to take 2 double beds instead of a king

floor we were on had a bunch of loud kids

came with my wife and two kids, our room had two double beds and was a bit small but did the job

the gym was surprisingly nice and equipped too

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

there was no room service available & the restaurant was closed due to covid

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

room service was polite and on time as asked

tried to contact guest services and room service but never got an answer

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

restaurant on site with bar was convenient and the food was excellent

pool was cold.

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

friday evening, we were shuttled to a great little sports bar that was recommended by logan

shuttle service was excellent, we used it to go back and forth to the baseball game

great location, great rooms, great small bar, great shuttle service, great staff.

for breakfast you put your order in for any item on their list

the history of the place was really cool. and the shuttle service was nice.

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

gym facilities

room service on the second day dropped the ball

very good hotel gym with a nice view and a lot of machines

everything was great. the only thing was the bar was closed but i understand why.

great central location. bar is not open during week days.

example: where the fitness room was

also a band in the bar downstairs was playing loudly until probably around 2am

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

i like the modern industrial decor and the small little bar restaurant.

we believe the bar could have stayed open longer

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

pop up bar was great and the staff was super friendly

dark room, small, bar limited, no room service, no info in room bout services.

the pool was kind of small

friendly staff clean rooms breakfast!

they only have small towels available at the pool so small that my 6 year old son needed 2 just to dry off and i saw adults use 3-4 each

short stay. so didn’t see anything bad breakfast eggs could be made better i guess.

pool was not heated is the only downfall

ich isn't a huge deal, but with kids i would have loved a quick vacuum)

great reception with open bar and snacks and amazing made to order breakfast- restaurant and bar staff were extremely kind

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

room service menu could have more variety

2 dunks at evening free and an awesome spread for breakfast to free

had the breakfast burrito and it was excellent

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

gym was a little bit limited, but not a problem

it's just a great hotel ...fantastic gym ...

my only complaint would be that i wish they offered a complimentary breakfast.

did not eat breakfast, but it looked really good

very nice place. awesome included breakfast

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

breakfast was very nice and the restaurant made it easy to order and take up to the room

no bar in hotel.

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

our kids, my husband, and i enjoyed our stay at the omni

treated my kids so well!

a little sad not everything was open

although we didn't use it we went in to check out the gym and it has everything you need to continue your work out routine while you are away from home

spacious double queen room, nicely equipped gym, rooftop access, location.

in was great, allowed for early check in and we were checked in and ready to start our day immediately

the restaurant and bar at the hotel was a pleasant surprise

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

everything was shut down. no gym, no rooftop access.

dining onsite was fantastic and the rooftop bar was fun and unique

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

the bloody mary bar and breakfast was outstanding

fabulous bathroom with spa tub

great location, helpful staff, good gym, comfortable and clean.

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

front desk staff was great, love the hotel style and the upper lobby and bar layout

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.

nearby guests let kids make noise, to very late.

i asked for early check in and the lobby clerk called me as soon as my room was ready

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

cleanliness and breakfast

kids enjoyed the pool

bar staff was very helpful and inviting

fiancé and i really like the food bar that was in the room since it was a hidden surprise for us

nice seating area for breakfast

we used the transportation to downtown, and we also used the bar which had a great bar

was very nice and accommodating, me and my family were able to stay on the same floor and the breakfast was great

loved the fact the pool is saline

the room had a small kitchenette and seating area with a pullout sofa plus a curtain divider

excellent staff, mitch and cheryl. pool, location.

didn't really like the continental breakfast and i think it could have been served until at least 10 a

one of the main reasons why i booked that hotel was so my kids could swim

pool and gym

pool and gym

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

it was just the wifi connection that was the downfall

nice location, they were accommodating to my late check out, and need for bottle openers

decent bar that we spent a little time at, too

location and cleanliness nice bar and restaurant in the lobby area

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

no recommended with kids

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

the swimming pool looked very nice

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

the gym was small but good

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

sadly i slept in too late for breakfast and never had time to get in the pool

breakfast was just ok, but the pancake machine was great

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

room service knocked on the door at 8:30am even with a do not disturb sign out.

there was no room service during the three nights i was there.

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

repainted door for example, the room service was unavailable for covid reason

of local venues by staff, size of rooms, clean, pool super clean, updated

we even ordered room service and the food was delicious

comfortable room,good breakfast

good breakfast and friendly staff

breakfast and clean room

the staff found my kids retainer and are shopping it home. thank you!!

breakfast was good.

breakfast could have been taken care of a little better

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

breakfast fare needs to be expanded; coffee was terrible

breakfast all carbs only

breakfast coffee was great

clean great breakfast

clean, friendly staff, hot breakfast

great warm breakfast included in room fees. clean rooms with very comfortable beds.

room was neat and clean, breakfast was a+

the bar/restaurant was very nice, as were the breakfast buffet and fitness room