was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

the breakfast buffet was excellent with many chances

breakfast was awesome

bed comfortable, breakfast was very nice.

buffet breakfast was free and delicious

it was good to have a grab bar in the shower/bath stall, as i am elderly

the desk and the airport shuttle are available 24/7

bar closed early and the staff was inattentive at the bistro

the bar was a bonus

there is a shuttle for the airport and it starts running loops early in the am

doesn't have 24 hr shuttle to airport

wheaties this hotel many times i am parking for the airport

took over an hour for room service and when arrived it was the wrong order

loved the pool, housekeeping was great, and staff was very kind

imited space ) , friendly staff , close to airport

basic breakfast of cereal and frozen waffles and only available till 9am.

breakfast could of been more appealing

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

breakfast timeline could be longer considering that this is a airport hotel.

friendly staff. breakfast

to the airport and shuttle got us there in plenty of time

had a 3 day stay , and everything from the airport shuttle to housekeeping was perfect, it is rare these days to find service like

super helpful staff, very clean and stylish, airport shuttle. a+++++

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

staff was helpful and able to meet our special needs for accessiblity and early check in.

to the airport and free shuttle was provided

they gave me a late check out for no charge.

failed to tell me that that shuttle didn t say hampton inn, but globe parking instead

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

shuttle to airport was very nice ud83dudc4c

the pool and spa was so comfortable and clean

pool was not open due to putting a new one in

met our needs - it was clean, staff was very nice and hotel bar was great.

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

the kitchen staff was amazing

really liked the facility and kitchen area in the suite

kitchens are great

swimming pool was great

even though the rooms have a kitchenette, the hotel still provided a full breakfast and a happy hour meal with

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

staff and bar staff lounge was awesome. had alot of fun

the gym was tiny and only a fraction of the equipment was

i love the bar as well

the staff member covering the breakfast area was extremely helpful and doing a wonderful job

same breakfast selection everyday

breakfast wasn’t great, but cereal and toast and bagels were fine

the king bed was extremely comfortable the hot tub and pool was awesome and it was open till 11pm

the breakfast staff!!

lots of parking

clean and quiet and enough for parking

nice the food at the bar is available til 10 great hospitality

lots of parking. quiet.

i booked the hotel, it said free breakfast, free parking, and free internet

breakfast was good and had a good selection

i asked for a late check out and they accommodated me without any up charge and were so nice about it

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that's about it, this hotel is very nice

one burnt out bulb in the room. only two machines in the gym.

if we stayed again i might check out the pool but we didn't have time this time

just sorry we arrived late and couldn't enjoy the sparkling pool and relaxing patio

bed and bedding extremely comfortable. allowed early check in

they have a shuttle

room was next to pool and gym. very noisy.

shuttle to the airport with very friendly driver

bar lacked options as compared to past satys

nice bar and pool......front desk staff was very accommodating.

breakfast was good

no airport shuttle as mentioned while

breakfast was awesome

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

the room, bed, breakfast, women in front of desk

the shuttle took a long time.

i also loved that the laundry facilities are free, but you must bring your own detergent

the shuttle bus from the airport was extremely convenient, as was its proximity to the airport

gym on site

the cleaners of the room and the kitchen

room had a lot of space, kitchen, dishes, outlets, free laundry, and gym.

size room with kitchen, big fridge/freezer, clean room and clean kitchen

i was unable to use the on-site laundry facilities due to payment restrictions

the breakfast!

breakfast and elevator working.. ice machine on 2nd and 3rd floor

no wifi room very cold. i couldn t find controls.

proximity to pnc early check in

man would not let us check in, not even 10 minutes early

two room service employees kept trying to open my room door when i clearly had the chain attached so i

i'd like to come back in the summer when the pool is open

excellent service from the front desk to room service personnel

breakfast was amazing

late check out as our flight was delayed.

shower room and changing room attached to the pool

the pool was closed the second day

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the pool was very nice and our son had a lot of fun in it

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

amelia in laundry and the rest of the housekeeping staff were

manager/owner was very kind and assisted us when we had to call in order to request early check in

breakfast was limited

friendly staff, clean, comfortable room, good breakfast with lots of choices.

a very good laundry room

the gym, steam room, and sauna

great bar with a yummy breakfast

well maintained accommodations. courteous & professional bar & restaurant staff.

bar was great

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

the breakfast and friendly staff

floor of pool is a little rough

with friendly helpful staff and large rooms with kitchenette - it is really a home away from home

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use

was a creepy old man trolling the swimming pool offering candy to the kids in the pool

also the hotel was clean and to top it off it offers an immense amount of amenities including a pool, hot tub, numerous restaurants and free parking

great service, pool, gym and breakfast. perfect value for the price

to high pet fee.

it was nice stay at this hotel nice gym and swimming pool.

i loved the swimming pool and hot tub!

free breakfast

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

pool still closed, blaming covid, which is absolutely ridiculous

the front desk person let me have a late check out cause i had a five hour drive after working my shift

we did not check out the extra amenities (pool, gym, etc

is no entrance to the hotel from the parking garage

free valet parking was very convenient

lacking is clear- easy- good room service

room service was right on point

room and breakfast was great

pool had long hours. laundry available. it was clean. staff were awesome!

breakfast was delicious

very clean good breakfast clean pool and gym friendly staff very comfortable

in really late due to a late flight

pool is tiny

the staff from the front desk to the servers at breakfast were excellent. the room was clean

the free breakfast and wifi are great

it was the driver of the shuttle service at the hotel

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

parking lot construction but that is temporary bar closed by 11pm

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

great location , easy to park . very clean and loved the pool.

website says there's laundry facilities in there or not

room service was amazing

wifi service

loved monk's bar, and the grab and go breakfast

great staff and support with shuttle for our activities. great bar!

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall was just so amazing

we didn’t take the shuttle but great that you have that option

the bar was so much fun

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

there was no room service available & the restaurant was closed due to covid

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

room service was lovely as well all the staff

she gave us drink tickets for a cocktail at the lobby bar which was very much appreciated

this time i also used the gym and everything was so clean and there was quality equipment there

i m happy that the bar was open and the gym too

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

was comfy and room was clean, we ordered room service because we were in a time crunch and it arrived quickly and still warm

pool open till 11:00 pm

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

room was great, bed was amazing with different comfort pillows and room service was wonderful

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small

front desk were totally amazing the spa is lovely and the team were amazing

also a band in the bar downstairs was playing loudly until probably around 2am

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

the location was great! the fitness room and the restaurant were great!

example: where the fitness room was

we did not have a mini bar in our room

birthday, but didn't get any replies besides the first message

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

pop up bar was great and the staff was super friendly

it's just a great hotel ...fantastic gym ...

room and gym

i was able to work on my laptop with very good wifi and that was wonderful

room service facilities could have been improved a lot

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

awesome breakfast and staff in the kitchen area

convenient and in a gorgeous building with great views from the sky-lobby

kids running up and down the hallway all night waking people up and other guests yelling

kids running up and down the hallway all night waking people up and other guests yelling

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

permitted a early check in for a guest with medical needs

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

was an ev charger that was available and everything about the room worked perfectly

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

they took care of the noisy kids, as soon as we called

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

no evening room service and limited breakfast room service menu

treated my kids so well!

no room service

only complaint was the in-room breakfast in the morning

fabulous bathroom with spa tub

the rooms, gym and wine hour.

way room service was served

the bloody mary bar and breakfast was outstanding

i often lack motivation to go to the gym

there was a gym inside my room! the room was massive and had cool lighting and signage

our only recommendation is to add a handicap bar at the bed.

no bar in hotel.

the fact that the bar closes a lil early

nice seating area for breakfast

limited bar hours and no

clean, pool table was nice for the kids.

the gym and patio

rooms with kitchen and spacious bathroom and living room area

the gym being closed was the only thing that made me sad about this place.

gym was decent

super cool hotel with great bar on site.

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

staff, gym, pool

mo

son and i stay in a lot of hotels and double tree by far had the best breakfast out of all of them

were traveling with two young kids

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

decent bar that we spent a little time at, too

no recommended with kids

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

perfect location , gym and pool

they have a nice lobby bar also and the rooms were very large and spacious

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

room was very clean and large, the gym was the perfect size

it was nice to have a bar in the hotel and the gym was great

they have a lobby bar to wait while you check in

they had a pool and breakfast in the morning

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

), loud kids without adult company next door who kept us awake all night

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

staff accommodated request for early check in - much appreciated

nice bar in the lobby

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

nice location & the roof top bar was so convenient

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

breakfast was perfect and the beds were very comfortable

clean room, friendly staff, good breakfast

breakfast was extremely delicious. with a hot food selection that changed each morning.

nice facility with a good amenities, including a fitness center and a nice pool

the hotel was beautiful and i loved the indoor/outdoor pool.

n 8 days stay only 1 time my bed was remade and on

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

lobby was really nice. restaurant/ bar on site. rooms were clean and comfortable.

the pool needed to be heated as well as the pool room itself for the colder days.

, and the indoor pool

nice size pool

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

my son loved the pool

breakfast was very good with delicious waffle batter

the staff found my kids retainer and are shopping it home. thank you!!

breakfast was very good but a little tight being so popular

good breakfast and friendly staff

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

walls were too thin. continental breakfast was rather skimpy.

no breakfast also it was included in the prize somehow

breakfast all carbs only

breakfast could have been taken care of a little better

breakfast fare needs to be expanded; coffee was terrible

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

had a restaurant, no room service

this time i asked for early check in and late check out

i could not use their wifi

somehow remembered my name amongst all the other parents bringing kids to college

no pool, no gym, no laundry, even the

very clean, great staff, restaurant and bar in the bottom of the hotel was very convenient.

conveniently located. enjoy the cafe and bar area.

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

hotel bar bartender was great. oh, and location was great too.

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

room service and support at the reception not a the level of the hotel

on site restaurant, room service. valet parking

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

ich costs 20 per day

clean great breakfast

they had some sort of fitness area

room was neat and clean, breakfast was a+

friendly staff, cleanliness, breakfast and the small bar in the evening

breakfast was good

pool and common areas were clean

of course having a full functional kitchen was good for the quick reheating of leftovers

kitchen in the rooms. close to worksite.

clean, great benefits of staying here indoor pool, gym

thing i can say if the pool bleached our bathing suits and hair