the parking lot is well lit, pool clean, rooms were simple but nice and clean

very soft beds & breakfast was good!

also, the delicious hot breakfast which varied for each day

didn't stay for breakfast.

i would have liked the breakfast time to have been a little later on a sunday, like 10am

clean and quiet.. i always stay here. great breakfast too.

clean and well-equiped rooms that were cleaned daily. nice pool and gym.

location, reasonable prices, friendly staff, quiet, good breakfast selection

i wish the pool was indoor but it wasn't a disappointment. i really enjoyed my stay

clean. new, great breakfast hot food. great mattress. very friendly staff

the parking lot is well lit, and the doors are locked after a certain time to ensure safety

handicapped parking. also the dj was not our cup of tea.

family loved the room service

but just be wary of parking because of of so many other hotels around

pool was open

very pretty patio and pool area bar and restaurant was also relaxing

bathrooms were large, and it has tons of amenities including a couple of spots for complimentary ev charging

everything about the room was great and clean. breakfast was offered and the pool area was nice.

couldnt do breakfast. so they charge from a snack bar with a month old pizza pocket

helped… the prices of what was available were a little steep… also due to the pandemic, the bar closing at nine was a bit of a downer but also no fault of their own

the location, staff, bar and the room.

the gym was also very nice

we had a room overlooking the pool

the treats at the snack bar were very expensive

complimentary breakfast- the gym was pretty decent too

i liked the social gathering breakfast and dinner

clean, spacious rooms with suite/kitchen

my wife fell in love with the room; it was amazing with a full kitchen

new, clean, large room and small kitchenette. bed was fabulous and will be coming back!

great hot breakfast. dog friendly. reasonable pet fees. very good location.

pool was closed so the kids didn't get to swim

the breakfast was good and the gym area was nice.

friendly staff zero pet fee

nice outside area for smokers, great pool, food and gym

just minor suggestions maybe a coin machine to get change for thelaundry

room was next to laundry room and could hear it and staff in morning when trying to sleep

clean, comfortable bed, extra pillows, pleasant staff, nice breakfast with pleasant hostess

variety of options for continental breakfast

only thing i didn’t like was the breakfast it’s wasn’t really breakfast it was a snack

the indoor/outdoor pool was freezing even with great weather.

clean pool

we loved it!! the indoor pool was a big hit!!

pool was pretty cold, but it is very shaded

the pool is under maintenance

staff was professional and friendly, room was clean and well maintained, and the breakfast buffet was better than some of the higher price motels

it had a pool

breakfast was good. rooms were very clean. grounds were well kept. friendly staff

the breakfast was delicious and i have no complaints

is pretty quiet, the pool is very clean and breakfast had biscuits and gravy which was delicious

laundry and garbage bags not replaced as they were used

very nice and friendly person her name is jessica made me feel very welcome to the hotel even my kids likes herud83eudd17 thank you again jessica

every comfort of home.friendly staff.great breakfast

laundry and ice machine was outside by office

was nice friendly staff nice room nice breakfast (when we could get there on time) clean pool clean

breakfast variety was good

the pool not staying open later

the gym could be a little cleaner. the door to the gym was broke.

pool needed to be cleaned, especially the sides.

no indoor pool

the hotel staff was so nice and the breakfast was yummy

the complimentary breakfast was awesome. hot and fresh!!

breakfast had many choices and quality food

there was no bacon for breakfast.

breakfast should have bacon. everyone loves bacon.

a complete clean did not include vacuuming or cleaning toilet and with a week's stay and kids it was a little unsightly

it was clean from the lobby to the pool to the breakfast area to the room!

extended breakfast hours.

delicious hot breakfast with great selection

not enough lounge chairs at the pool. only two .

canceled breakfast

love everything about my stay even the breakfast ms retha the lady who the kitchen excellent she is very sweet an always have hot breakfast an coffee ready

the extra space and kitchen were nice

portable stove tops didn't work, the kitchen was the only reason i booked this hotel because i was traveling with my family

pool was clean and open

breakfast was good! wish they had bacon.

free, hot breakfasts were good, too

fitness room was really small and some of the equipment wasn't operational

wonderful pool in back, only a little more then five feet deep so good for the kids

good staffing, good breakfast , great location ,clean

they charged me a pet fee for my service dog

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your own detergent

quiet no bugs nice staff free laundry free hygiene like body wash shampoo conditioner great brand dove

bedroom with a kitchen was very nice bed was extremely comfortable and the kitchen was stocked with most pans and

nice thick towels and free laundry facilities

the staff was super friendly, breakfast well stocked, nice clean and comfortable room.

comfortable, modern and clean room inside and out. breakfast and coffee was good.

the room was very spacious. loved the kitchen! very clean!

great room with kitchen area and wonderful walk in shower.

has well equipped rooms with comfortable beds and great kitchen

in the gym (still) didn t work (+) we used the gym and the pool (+)i loved everything, the room was so clean . the pool was nice and the gym was top notch. (-)they should have let it be known that their under renovations no pool no cable no gym (+) me and my daughters came here because we had a gymnastics competition and didn t want to drive 4 hours back home, but they told me what was (-)the gym and pool was smaller then what thought it would be. (-)the tv in the gym didn't work very well. that's it though! (-)the gym equipment, specifically the treadmill, didna ? ? t work (-)of the hotel was under construction so gym and pool were off limits, but the room had a fridge, microwave, coffee station, couch and a (+)everything worked, gym was clean

super clean, they were giving breakfast as many others had it advertised but were not.

comfortable beds and nice breakfast

coin-laundry facilites are very old fashioned

i liked how the room was clean. it was quiet and the breakfast was good too.

fitness room, bathroom, hotel room.

the pool and fitness rooms were closed

very nice clean, kid channels for the kids to watch

the free cookies at check in was a plus for my kids

pool, comfortable beds, hot breakfast

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

it was very clean. my kids loved the breakfast each morning.

the staff was great and the breakfast was very good

front desk high five, and kitchen

cookies in the afternoon exceptional laundry facilities were so helpful

we had a nice view of the outdoor swimming pool area from our room

at first i didn't understand what was going on but this hotel have a bar so that maybe the reason for so many people

a nice bath in the tub, really enjoyed watching jurassic park before bed and loved the airport shuttle but the driver didn't say a

also the pool and gym were open so that was a plus

easy check in and out and airport shuttle

i paid to stay at this facility because breakfast is included in your stay

no breakfast....

very clean room, nice tv , friendly staff, great breakfast!

from the front desk staff to the woman that sets up the breakfast

breakfast; need better quality foods

fully stocked store, very clean facility, the fitness center looked very well equipped, and the pool looked very inviting, but we arrived

pool was out-of-order some of the time we were there

pool view had no flowers or plants.

breakfast was very good and managed excellently

pool loved the little nature pool close to the pool area with frogs and turtles nice and clean

breakfast

i loved the breakfast!!!

my kids enjoyed the indoor pool

need a hot tub juczzi with the indoor pool but overall i give it a 10

gym is in really bad shape, basically unusable.

indoor pool

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down flights of stairs

loved that it had a gym and was free access to being able to work out and not feel rushed

pet fee is really high, and something kept biting my feet hands and legs when i was sleeping

toiletries were minimum.... the bar of soap was single use ud83dude44

the hard concrete pool

they have airport shuttle that everyone can use

the shuttle drivers were super friendly and prompt

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

it was nice, good location, and good breakfast items to choose from.

the breakfast was even very good for a hotel breakfast

pool was closed for three days

free shuttle

love the fact hotel offered shuttle, thanks

pool was nice (only put feet in)

was very friendly, but they had to tend to doing laundry while watching the front desk

the pool was unusable and unsightly, filled with algae

no free breakfast and only outdoor pool

the staff at the coffee bar were pleasant and professional..

the hotel is very outdated and the pool is not open which was not advertised

only thing i would have to say is i wish there would have been more breakfast/coffee options

know the swimming pool was seasonal, but we were able to use the grill so overall our stay was excellent

the breakfast was good and the room was great.

and the orange juice kind of sucked it came with a free breakfast other than that enjoyed it great place to

the pool was nice too

water was offered next to the ice machine on each floor was great along with the outdoor patio pool area, which was very refreshing and communicated an awesome, chill vibe

there was no breakfast, just a bag with some yogurt, juice, fruit cup and a pastry

a wonderful shuttle service available to guests to and from the airport, to the shopping mall etc

fitness center was awesome

they offered a free shuttle to the airport and many stores and restaurants were close by

comfortable beds. great pool area.

room service was prompt and friendly

the pool area is great for families

air conditioning was a bit noisy and the pool closed at dusk

also we ordered room service for dessert and breakfast and were thoroughly impressed both times

parking was a challenge if you arrived back late at night but i am certain that the hotel was

the hotel offers amenities like a gym, pool, and free breakfast

the food from the bar was so good

excellent-breakfast, barin pm, comfortable room,all staff- bar,restaurant,room service, front desk- delightful, all

only negative was underdone and way too buttery scrambled eggs from room service and referring to thick dinner fries as breakfast potatoes

pool was small and indoor

i like the bar and food

indoor pool

with the family, my kids loved the swimming pool and hot tub

location. clean pool was great as well. staff very helpful and friendly

used shuttle to airport and it was on time and only a 5 minute drive in traffic to airport

too many people hanging around lobby that looked like they were up to no good, unsupervised kids, etc

i like that the shuttle was able to take me to get food.

they have a small gym, pool and bar

the pool little bit warmer and when u go out of the pool it was frizzin (hope it was less cold in

location, 10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice machine -great breakfast options -professional staff

great breakfast and friendly staff

pool was nice and appeared well maintained

the pool was out of service

we saw and smelled drugs around in the parking lot

is excellent and breakfast was very good and with large variety of foods

breakfast was great

breakfast options could have been a little better.

woke up around 5am on 1st night to the sound of neighbors making kids, and the next morning it was already-born kids running and stomping around

very clean and they was very nice and the breakfast was good

my kids were on sleeper sofa and had trouble getting to sleep

poor communication regarding the shuttle from the airport

fordable priced dinner, the kids raves about their hot wings) the decor indoors is nice, there s an indoor waterfall, and

the beautiful corner room was very spacious and comfortable, the kids really loved watching the airplanes fly in

property was clean, they moved us to a higher floor due to fact that they had a lot of kids staying

throughout the stay, strong marijuana smell in the kids room and let's not forget some staff members

really didn t see much. parking close to entrance.

have loved a hot tub by the pool or somewhere

i loved that the shuttle took you anywhere within 5 miles of the hotel

kids enjoyed the pool

the view of the pool was an awesome touch

the staff was friendly in the dining room and the breakfast was awesome

the pool seemed a little dirty, but we are in the middle of a heatwave and there were a lot of people

24 hour gym

my kids and i loved the breakfast

love the gym and free, healthy breakfast

the manager's reception at the bar was a great perk

great gym

the bar hostess who checked us in was very nice

nice clean room good breakfast bar and great location. would definitely be coming back.

kids running around all night

pool was not heated was freezing disappointed

convenient location/gym/breakfast

pool and pool table

pool hours

nice, new hotel, great breakfast, 20 minutes from downtown.

satisfactory breakfast facilities and acceptable quality; comfortable bed; well equipped studio kitchenette, lacking

i wish there were more pool lounger chairs

we arrived a day later so did not need the breakfast included on each day and would of appreciated a discount the first night stay since never

i stayed four day with two kids and two adults you can imagine the amount of trash i stayed with

my daughter lost her wallet and keys by the pool on friday night, but thankfully they were in the lost and found when we checked with the

the pool was being hand painted while i was there and it looked amazing

this is a super cool property with an attached bar & lounge that is also, well, super cool

the location and the bar is not open on sunday monday and tuesdays!

bed extremely comfortable , nice little pool area and the burgundy lounge was fun

a bright light on a shed (pool house) wall outside our window made it hard to sleep (not dark enough, even with curtains

pool and breakfast very clean room

the daily hot breakfast was amazing

the pool was lovely and open until 10pm, which was excellent

food kitchen staff lacked a customer service mindset and made me feel like a burden instead of an

we loved the breakfast! our suite was great!

it had 2 queen beds, a kitchen area, and a separate living area with two tvs

it was advertised as having a kitchen/kitchenette, but it was nothing to cook with but a microwave

had a kitchenette but there wasn't any cups, plates or silverware

breakfast was terrible

the laundry room was conveniently located and had sufficient equipment

super clean facility, nice staff & very clean and well kept breakfast area

staff was super great and so was the breakfast!

the location was good. great parking. breakfast was good. bed was good.

the pool was amazing, we used it everyday and it was the highlight of the hotel

breakfast did not meet my expectations, i really expected more, there's literally a waffle house

breakfast at 7:00am was a waffle maker with batter, a toaster with no bread, apple juice that

breakfast: the breakfast selection was quite limited, with a cold setup that didn’t offer much

i am a small breakfast eater, the menu worked for me

breakfast was as advertised

pool was alot smaller than i expected

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean linens

i got a chance to use the laundry and that was also

only issues we had were the guest laundry was out of service and one of the refrigerators didn't work but we made due with the

had a nice pool and nice gym

the only thing i liked about the place was the main lobby on the 6th floor and the gym

clean, amazing rooftop bar area with games for the kids

loved the gym and the common area

on the sixth floor was an interesting touch, and that’s also where you’ll find a cozy bar serving drinks and snacks

bar and gym

stay for the three days there - room was spacious, clean - good covid precautions - liked the gym

bed was awesome, the room service also

was able to change our booking to better meet our needs while traveling with 3 kids

was perfect to downtown charleston, and only a short 15 min drive to folly beach for the kids to enjoy the sand

location, room service and cleanliness

good location and the breakfast was very good

the breakfast was outstanding and

the pool

little lady in the breakfast area is a doll

updated, clean and friendly. good morning breakfast compared to similar hotels.

new, clean, large hotel room for a reasonable price. good breakfast.

) but i felt like it was a terrible thing to do to families in line, with kids that you overbooked

they have a nice laundry facility on the premises which we used

room was accommodating for 2 adults and 3 kids

cleaning and laundry services they need to update de payment system on it.

rooms in hyatt house were great! large, kitchen well set up!!

my kids turn blue

debbie at the front desk gave us the name and number of a late night pizza delivery for my hungry kids at a midnight check in

kids loved pool.

i forgot some things at the hotel and she was quick and very professional, the valet young kids are very nice as well and the rooftop bar is very good

wifi was poor took forever to connect and then you would loose it a a few minutes

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

when i called the room service, they told me they need to check if anyone is on duty and put me on hold for 10+ mins

location in house services: room service

didn't like the choices for the kids channels that were offered

please don’t fire anyone but as a bartender myself i know it is important to make the customers feel comfortable and i did not get

the gym was very nice and well equipped

dated, grubby, gym poorly equipped, not much in walking distance, view of main road

the staff were all really kind and the pool area is incredible!

pool was beautiful, the children had plenty of room to play with each other