swimming pool plus free parking on site

the hotel lobby and bar upstairs were destinations in and of themselves

there is a nice bar that has a

this is a super cool property with an attached bar & lounge that is also, well, super cool

the impeccable retro decor, the clean room and comfortable bed, the keurig coffee, the on-site bar with music (but the rooms are out of range of the noise, don't worry

simply wonderful hotel great gym

room service came up approximately 30 minutes later

the bar and cleanliness

i loved sitting in the lobby / bar area very pleasing to the eyes

love the fact there is a bar and pls d to order food in the hotel so you don't have to leave

were available no breakfast nothing,due to covid were open while other hotels at least had the bar open and exercise rooms

restaurant and bar was closed.. i chose courtyard mainly for the bistro. hotel was old

the pool water was clean

i liked the front desk staff, super friendly and allowed early check in.

out door area and pool were not to the standards of this franchise

breakfast was in good quantity

location, 10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice machine -great breakfast options -professional staff

and no remote in the room and i asked for room service , never received services

wifi could have been faster.

the parking

like everything about the facilities great staffs,room is comfortable pool is well relaxing and the breakfast service is excellent

the breakfast. we walk to wafer house

wish it had an outdoor pool

the breakfast could have been better and the cable could have been better as well

breakfast options could have been a little better.

pool was closed limited breakfast

the breakfast was adequate considering the circumstances of our world

pool, breakfast and location

location, very clean updated rooms, easy check in, good breakfast

they provided breakfast and gave me a late checkout

the hard concrete pool

only there one night, took the shuttle back and forth to the airport

room service a1, staff is very knowledgeable and pleasant, make you feel at home, the rooms are

very small gym

they sent the shuttle over just for me

pool and gym was out of order and that was the main reason why we booked the room for the

indoor pool was not heated.

to much noise/ kids running down the halls… they were just a little too loud for my liking.

airport shuttle

gym was “broken,” but they had a deal with a neighboring hotel to use its very nice gym

the shuttle drivers were excellent and very courteous

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

a memorial day weekend, the pool did not have clean towels, we weren't able to have the breakfast due to an early flight

the beds were ultra comfy, the breakfast waffles were absolutely worth waking up for, and the pool was clean and peaceful—perfect for unwinding

very helpful and friendly staff. nice breakfast. location near many restaurants and shopping.

kids enjoyed the pool

close to highway! phenomenal breakfast!!! super nice staff - everyone was always kind!

convenient to airport. good shuttle to airport. parking available

the pool was closed the entire stay

really didn t see much. parking close to entrance.

pool was not very clean

i'm very sorry i did not have time to explore the exercise room or pool but both of those areas looked nice from the doorways

breakfast and the breakfast place

the breakfast was good, the time for breakfast was right for me and my guest.

there was a full kitchen in my room

the breakfast was tremendous in taft, temperature snd selection

complimentary bar was great, however food could use some improvement by at least adding one meat or even cheese

fordable priced dinner, the kids raves about their hot wings) the decor indoors is nice, there s an indoor waterfall, and

even the shuttle driver was kind took me to a place for breakfast also many places to shop i will be staying

prices for parking and the pet fee were different from what we saw advertised, just something to keep in mind

the breakfast in the morning was great

we very much appreciated that we could entertain our family in the lounge areas and at the indoor pool

the staff was amazing and so friendly. my daughter loves the pool and gym.

early check in in the morning possible

traveled for a gymnastic meet

a decent gym to get a good workout in

excellent amenities with breakfast, a gym, and business station

the pool was nice for the kids to burn some energy

no towels at the pool.

my kids loved it also

checked in on july 3rd and the two staff members, the young lady at the desk and the shuttle driver, deserve special recognition

we didn’t need this kind of room with a kitchen this time only needed beds

we enjoyed a lovely breakfast in spotless surroundings, a pool which we didn’t have a chance to avail of

shuttle to dinner within 5 miles of hotel

the pool area was awesome as it provided a grill for you to use (i was blown away)

bed comfortable, kitchen,size of room, friendly staff

having enough space for me and my 4 adult kids in one room

wish the pool area was slightly bigger

loved how spacies the room was and having access to the pool was an added bonus as well

the breakfast was great for what they had to work with

parking, good food, quite pool area, bar and restaurant on premises, front desk very helpful, good

have on-call shuttle service to and from airport and tangers outlet mall

no shuttle service to close-by restaurants

i didn't like the five stay before receiving room service

we requested room service one day that they never sent, but we received towels quickly with a call

our shuttle bus driver was extremely nice and full of information. i enjoyed the food as well.

property was booked because it said it had a pool and jacuzzi

convenient to airport and the shuttle.

best part was the bar down stairs, the bar tender done a fantastic job on spicy bloody

bar and dining area, breakfast not included

and also great gym

clean and quiet! good breakfast, excellent front desk folks!!!

the breakfast i was superb, as well as everything else was.

pool and breakfast very clean room

also charged me for a late check out that i did not ask for nor use

we would have liked a heated pool and a hot tub

the fire pit was wonderful after a dip in the pool

breakfast was

breakfast was ok, but i understand the limitations of variety given covid restrictions

super nice and safe gym area

there were no metal spoons or forks at breakfast, and the plastic ones were not up to the task

some gym equipment was broken and water dispenser in the gym needed badly to be cleaned

no laundry facilities a/c is too noisy

4) facilities: the gym is not a gym

room was large but had not been deep-cleaned in a while. the gym was well equiped.

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before leaving

that the pool was not open.

i was allowed to do an early check in. the property was clean.

laundry service had the dryer inoperative, but there was no information about it so i ended up with

pool was too cold. no pool towels. no spa. kids running hall all hours in the night.

gym was horrible

the breakfast was delicious with homemade waffles and eggs, there was homemade gravy/sausage & biscuits

pool cleanliness could’ve been better

the pool was clean however, it was very cold

need a hot tub juczzi with the indoor pool but overall i give it a 10

thought there was a continental breakfast included but it was a la carte at the bar (starbucks

booked this hotel because it offered airport transfers i requested a 5:30 am shuttle to the airport and when i checked out at 5 o'clock in the morning, i was told the clerk who

the room was tidy, neat and clean receiving excellent room service

and convenient, with very friendly staff and more than adequate facilities a starbucks, pool, fitness center, etc

michael who picked us up with the shuttle, also made sure we got the pack in play for our infant son, and even fixed our phone

the only thing i liked about the place was the main lobby on the 6th floor and the gym

bar and outside areas were great. gym also good and starbucks a bonus on the ground floor.

stylish design and fun games at the lobby, also appreciated the gym

clean, amazing rooftop bar area with games for the kids

on the sixth floor was an interesting touch, and that’s also where you’ll find a cozy bar serving drinks and snacks

kitchenette area was cleaned and stocked with everything you needed

i wasn’t fully aware of the pet fee but it wasn’t terrible to accommodate

bedroom with a kitchen was very nice bed was extremely comfortable and the kitchen was stocked with most pans and

they charged me a pet fee for my service dog

rooms are very clean and spacious. has a full kitchen of supplies definitely worth every penny.

my kids was able to get around

it was very clean. my kids loved the breakfast each morning.

that meant the hallway was loud and dusty and the gym was closed

the gym

great gym and great breakfast! comfortable bed.

very clean room, nice tv , friendly staff, great breakfast!

no breakfast....

included breakfast was great.

location was great,did not eat breakfast

breakfast; need better quality foods

tucked away from the city noise. comfy room, nice breakfast,

pool view had no flowers or plants.

location was good and the breakfast was more than adequate

the pool was out of order

pool loved the little nature pool close to the pool area with frogs and turtles nice and clean

time the pool closed

love the pool and garden, quiet, clean, and comfy. great breakfast and common areas.

breakfast was good! wish they had bacon.

close to planet fitness, clean room and nice backyard

everyone very nice. rooms were clean and breakfast was good.

breakfest daily room cleaning free wifi parking

not enough parking.

the breakfast

in the gym (still) didn t work (+) we used the gym and the pool (+)i loved everything, the room was so clean . the pool was nice and the gym was top notch. (-)they should have let it be known that their under renovations no pool no cable no gym (+) me and my daughters came here because we had a gymnastics competition and didn t want to drive 4 hours back home, but they told me what was (-)the gym and pool was smaller then what thought it would be. (-)the tv in the gym didn't work very well. that's it though! (-)the gym equipment, specifically the treadmill, didna ? ? t work (-)of the hotel was under construction so gym and pool were off limits, but the room had a fridge, microwave, coffee station, couch and a (+)everything worked, gym was clean

great room, clean, huge, quiet, comfy. great breakfast. strong wifi. kind staff.

free laundry facilities was very appreciated

i come here i just feel like i'm home i love the rooms it's clean i have a kitchen a gym and a pool the hotels i use to go to didn't have them i'm just so happy to be here i

there was free laundry on site with laundry detergent at the desk for free

the room was very spacious. loved the kitchen! very clean!

breakfast was wonderful

decent room service, quick room service

no room service after 9pm

the room service menu is not great

great staff, great gym

the covid virus conditions didna ? ? t allow the motel to provide room service.

room layout; breakfast; staff; board games for families; gym; across street from carta.

breakfast was great. kitchenette in the room is important when travelling with kids

rooms in hyatt house were great! large, kitchen well set up!!

i really like the variety of gym equipment!

the gym was also well equipped for this level of hotel

the beds are comfortable, the showers are excellent, the facilities (gym, pool, etc) (+)nice staff, convenient location, good gym and pool area

wifi was spotty at best in the rooms

ddle aged women from new york i believe) was wonderful, very friendly and kind to us & our 2 kids

didn't like the choices for the kids channels that were offered

ddle aged women from new york i believe) was wonderful, very friendly and kind to us & our 2 kids

small detail with the breakfast

clean, nice room and bedding as well as breakfast.

made everything convenient! did our dishes, full functioning kitchen!

perfect location, facilities, gym, swimming pool and very nice and clean rooms.

well supplied kitchen

room. staff( jessica). gym

gym is very up to date and clean! awesome breakfast and coffee bar! friendly staff!

we did stay after a storm, however they did not let us know beforehand that the pool would be closed for our entire stay

the pool wasn’t open.

impressive, new hotel, beautifully decorated, clean, spacious, great pool, good breakfast, extremely comfortable

my key did not let me into the gym so i was up and down the elevator to figure that out, which was also an issue since only one

asked for early check in, was told i could check in early; but was told by another front desk person that i

breakfast had lots of choices

advertise that they have a gym, but it was rather neglected

breakfast included with room was very good and well stocked, the kitchen staff were great

the gym is tiny and no laundry available

we also liked the pool which was very clean, and the housekeeping staff worked really hard to make sure our rooms

got the room right next to the gym and computer room. (closest to the lobby) it was loud.

first room that was assigned to me smelled like wet laundry

breakfast was great

the gym has a variety of hand weights, a bench, a treadmill, a stationary bike and a pelonton

nice pool and very complete breakfast. the bed vas very comfortable!

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and every morning at about 6:30 am the cleaning staff kept hitting the wall where our bed

had their pizza delivered via room service

the trotter's restaurant offered a great menu and if you did not want to go out you had room service available to you

the floor/carpet was filthy! my kids feet were black after just walking around the room.

the food quality at breakfast was outstanding staff

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

kids eat free

we were excited to use the room service feature promised at booking because we have 2 small kids but it wasnt available due to being understaffed which again we understand but being told

room was well equipped,the beds very comfortable,the pool was clean and the area well kept

the fact that they had a pool was definitely a plus

the pool was small, but nice

was undergoing major renovations that negatively impacted the cleanliness of the common areas, gym, lobby bathrooms, etc

nice hotel and easy early check in.

i really can't say enough about everyone from check in, to breakfast and happy hour personnel, maintenance and valet

the jacuzzi and pool were a great place to hang

great breakfast, staff very nice

breakfast and pool

no restaurant, and the bar was only open from 5:30 to 7:30 pm.

had to pay for parking,breakfast was not included in a fairly high price

the dinner selection for room service.

the workout facility/gym needs a big upgrade!!!

excellent breakfast

had 3 customer service related items that were unsatisfactory: 1) i called room service for fresh towels as we headed out one morning

hotel, awesome breakfast

service, breakfast, comfort, cleanliness

every request from towels to late check out was met with friendly and efficient service

lobby and amenities on the main floor including pool, gym, lounge area, breakfast area, etc

the laundry room was conveniently located and had sufficient equipment

clean/ bed and pillows were very comfortable/hot showers/good breakfast/loved having a couch to sit and watch tv

we also loved using the indoor heated pool

there is an indoor pool and gym facilities

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all quarters and not accepting

breakfast excellent. very good variety. location excellent for where we were going.

mixed drinks at the bar weren’t very good

overlooking river and marina, pool, good food at cafe, comfy beds, shuttle to waterfront, friendly and helpful

great common spaces, pool, and gym

just the pool is a tab small, but looking at the surrounding hotels, it has the best pool

the hot tub was out of order and there were no umbrellas by the pool for sun relief.

room service morning coffee

om service only) and room not well suited for dining, no inside lounge bar, final bill as

used the pool and it was clean and great

not having room service is understandable under the circumstances but nothing feels special for the regular

didn't have breakfast there.

great pool, great food and bar as well

24 hour coffee/tea bar in the lobby for guests

planned on spending time at the pool but was notified days before our stay that the pool would be closed our whole stay

was able to get into the room early check in

hotel has a great location being right across from marion square, ample parking, a pool and is very clean

breakfast: the breakfast selection was quite limited, with a cold setup that didn’t offer much

breakfast did not live up to my expectations

breakfast was good. all was well.

free breakfast was pitiful

breakfast did not meet my expectations, i really expected more, there's literally a waffle house

nice breakfast but would have liked better bread options eg sourdough

breakfast options quite niche

breakfast had a great variety and was very tasty

charming property, customer-focused staff, exquisite dinner, delicious breakfast.

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

bragged about a breakfast that was cold & picked over, a laundry that was out of order, a shuttle that only runs from 4-9 pm

a pretty nice gym, with more equipment than other hotels we’ve been to

we had a free shuttle between 4 to 10 pm, to commute to and from within 4 miles radius

kids behave as if they were in a kids park jumping up and down on furniture the staffs let it all

free shuttle service to downtown, 4:00pm to 9:30pm, daily

paying with credit card in the laundry room and having one washer and dryer only.

the one night it was crying screaming kids with a cough, disastrous sleep

no pool, no gym, nothing

and do not encounter problems but for some that try to find nice comfortable hotels with their pets this would be a really nice option that is very affordable if you had to pay a pet fee

im a vet, and so is my dog and paid 50 for pet fee, yall need to read the ada laws

i love the outdoor area on the second floor; pool and fire.

there is a bar and restaurant

great pool. breakfast could be better. friendly staff.

outdoor pool/ needs indoor

bar and restaurant were closed on sunday

downtown location. outdoor pool. coffee shop and bar.

the pool was tiny and there was no hot tub

quality of the bar could stand some improvement.

the pool on the saturday was so busy circa 25 people in it drinking so a waste of

location was great. middle of everything. pool was nice.

kids were out of control driving in the pool splashing water on people fighting with each other

gym is closed due to covid

wonderful resort like pool. rooms were clean and comfortable. hotel had a bar and restaurant.

snack prices was kinda high. pool rules are extremely strict. but overall, nice experience.

dated, grubby, gym poorly equipped, not much in walking distance, view of main road