it was unnerving and i almost said something to her but i just wanted to get the kids into the room

a lot of kids.but was ok still

the bed and pillow were so comfortable. i like that there was a bar in the lobby.

was a lil upset tht there was no milk because due to the covid the break bar was shut down so breakfast was very limited an i had my kids with me on this trip an an they

head to the bar

pool was dirty breakfast can be alot better

everything especially breakfast

it was great to have a kitchen and sitting area

surly front desk staff, shabby gym (used to be nice). inflexible booking policies.

shabby gym

parking fee

location and pool

the free wifi, the breakfast , the staff

was moved across the parking lot to the hilton garden since the hampton inn closed due to the low occupancy and the

the location was excellent! a good place for to find dining, and fitness while doing business

no room service and no communication on how to get clean towels or more coffee

the gym is small, the peloton bike did not work

untidy bathroom and room service wasn t around for towels etc , front desk either .

the food from restaurant was good. loved room service.

parking

my comforter had holes in it. view from window overlooked pool

no whirlpool and the swimming pool needs an upgrade…

staff the pool the breakfast! and the coffee was great too!

i appreciated that they devised a plan for the pool & breakfast

outdoor pool only

is no shuttle as advertised to go to inner harbor

also a pool

friendly staff even gave me extra garbage bags to help keep the room clean with two kids and juice

nice location. close to restaurants, grocery store and gas station great breakfast variety!

the variety of the breakfast buffet was a treat and satisfied 5 picky kids

accessible to various location and they offer shuttle bus ride to various places as well

good breakfast buffet

he property was well keep. i like the pleasent and curtious staff. the pool was great.....

the shuttle was a lovely break from driving and easy to use to go to the harbor

restaurant discount because we were ajohns hopkins patient, free shuttle to jh campuses

also the bar and food was great

even breakfast people were awesome

is now our go to hotel according to my kids as they loved the studio suite staff was amazing best i have witnessed in

mobs of little kids running

miss what the breakfast used to be but not bad at all currently.

the breakfast was great and i enjoyed using the gym

the breakfast is excellent

breakfast was great! many choices. fresh and delicious.

small 39 rooms...quiet and good free breakfast. great location on the water.

breakfast was a continental style breakfast. and it met our needs

love the place very clean good breakfast would stay here again in the near future

location was good. friendly staff. laundry facilities.

first time i stayed there was a leak in the room smelt like a gym locker room

felt safe, stores, fastfood, and laudry nearby with free laundry detergent given

gym equipment is all broken

perfect, breakfast, perfect

accommodations were great, but breakfast offered only one piece of toast and a single sausage, which i found off-putting, and the

i didn’t like, access to the pool, gym, outside bar, you have to walked through the food area to those location

gorgeous hotel in historic building at the pier, so comfortable, gorgeous pool area

location on the harbour, friendly helpful staff, beautiful property and good breakfast

breakfast room stuff location drink service

my kids enjoyed the game room and breakfast was delicious

the gym is very nice, breakfast was great except we didn't care for the eggs

hotel is a great choice for families with kids

there is a cool golf simulation place right next door that we went to

wish it had parking included. more towels. the pool is very small but the kids enjoyed it.

everything it was so nice clean friendly and my kids love it

i appreciated early check in

breakfast and decor of the room.

is not much i didn't like except the pool being closed, jacuzzi closed, gym being closed

the fitness center and balcony

bar and restaurant right on the water with great sunset views

the sun deck and fitness room were great and downstairs has a really fun loungy feel

the view from the room was incredible. staffs was friendly and a bar at the lobby.

shane goes for the room service, which comes from the same restaurant

the pool hours were 5:00pm until 10:00pm. it could have opened earlier.

we enjoyed the onsite bar and bistro

she was able to arrange for me to get a late check out and check my bags

the kids love the pool, i enjoyed the gym

would just make sure the pool area is more clean

best part was the tv, had netflix built in so all we had to do was login and my kids were set

as always but this time was the first time i was able to get breakfast, wow, biscuit and gravy was excellent

liked that the breakfast was convenient, fresh, and offered a good variety of options

decent grab-n-go breakfast selections given the current pandemic

love the workout room and free wifi and access to laundry

spa is too expensive for the offered services

pool is a bit overcrowded and the pools chairs were limited. maybe more pool space?

called multiple times for someone to come pick up our room service cart and no one came

the front desk and roof top bar staff were friendly and helpful

couldn't cancel my spa booking

hotel gym was unexpectedly closed and reopened the day i was checking out

a lot of kids in lobby playing

ashley at the bar gave great recommendations about fun things to do in baltimore

they didn’t utilize the outdoor bar area. it was only for special events.

fact that there were no complimentary water bottles in room and the fact that the restaurant bar in the hotel was only open very limited hours

was very thankful for the early check in and extended check out time

convenient location, early check in was fantastic. clean, friendly, great place to stay.

keeping didnt clean our room when toldthe breakfast bar didn

fantastic night clerk very helpful in indicating where to park our 10’ uhaul

great location- great staff- comfy beds- great gym

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

location, view, and gym

with the property, except for i picked the wrong time to stay because it was extremely a lot of kids running around the property and they were loud

location and access to inner harbor. indoor pool was open great for kids.

great location in baltimore with a cafe and pool inside of the hotel

cluding breakfast) was not the best quality food

gym equipment was pretty good for a hotel

the microwave was a huge plus specially when traveling with kids

incredible room with a dining table, full kitchen with utensils (didnt use but appreciated), sofa (with bed) and the usual hotel set up but

breakfast was solid.

harm done but city kids acting unruly outside of the hotel

the laundry room was great too

dining room, bar, gym, nearby parking

we had dinner and breakfast at the hotel restaurant both meals were

breakfast stopped at 9am during the week

staff , bar location

location and 24/7 gym. really nice building

no room service at this time, but i loved my room.

not so great with kids, but i do not know if that's the norm or not

the pool could have been a little warmer but it didn't stop the kids

oh and room service was great

only issue was that the a/c was out in the bar area

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

there is also no bar yet it’s advertised as having one

wash was empty and they gave me a bar of irish soap instead

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

wonderful bar and speakeasy

parking no valet. the rooftop bar was closed due to covid

housekeeping was rushing us out at 930 mon and we had late check out

the top floor of the hotel has a great bar restaurant with spectacular view of the city

the bar on the rooftop was excellent

i loved the staff. they were friendly and very helpful. the gym and the pool was great as well.

great location in downtown near sports fields, restaurants and casino. friendly staff too!

was filled with kids from what looked to be a party

right next to construction. no pool for kids.

higher-level hotel that likely does a lot of convention center business, it's harder to feed your kids here

2 tvs in room, ideal for kids

glasses in room, no in-room coffee, no mini bar, beverages are not cold at front desk store, no room service, limited menu and hours for restaurant

the bed and pillows were so soft i can't wait to come back this summer with he kids

good bar in hotel too - i didn t eat there though

after 2 hrs and family with small kids could't sleep pass midnight, finally they agreed to change room

some gym equipment could be serviced.

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

mixture of college kids moving into hotel dont attend the magic show

plus the bar allows you to take your drinks up

pool, hot tub, jacuzzi to relax, no room service ud83dude2d absolutely no entertainment for kids what so ever, it’s huge and has a lot of open space for updates but still an amazing

was unexpectedly great, from parking to room, to bathroom, to staff, to location, to breakfast

lite continental breakfast very tasty

was no breakfast

as nice as the hotel was, it would’ve been nice to have a bit better breakfast options

everything was excellent. would have liked a hot breakfast. but all in all a very nice stay.

free wifi, excellent check-in experience, location, parking

the breakfast and wifi could have been complimentary.

the bar in the restaurant didn't make mixed drinks, i

no room service.

room service only from 4-10

room, lobby restaurant (dinner) and bar (lunch)

good gym

the bar was closed for the holiday

gym was aweful

the gym facility was unavailable upon check in

breakfast buffet was sooo good

breakfast was good and convenient but a bit pricy

view from the gym was great!!

very nice lobby area with nice bar and coffee shop

was no house keeping, no room service, the restaurant was closed, and i had to place several calls to get a tooth brush

the pool was small

breakfast and connivence to stadium plus downtown!

a little more variety for breakfast

- mac gym next door is great, though i wish the hours were longer

pool water was extremely cold!

cleanliness, long hours for complimentary breakfast, availability of usb ports, nice lighting mirror in bathroom, fridge, coffee maker,

the breakfast was delicious

spacious breakfast area

modern clean rooms. great gym and pool. nice staff, and generally pleasant stay. nice to be back

clean, breakfast and accessibility to where we wanted to go.

going above and beyond to tend to every and any ask especially when several parties asked for an early check in

breakfast was amazing, rooms were spacious, the facility was super clean, excellent walkable

breakfast was good

hot breakfast bar ⭐️

loved having the kitchen in the room

i didn't enjoy kids playing on the balcony

but i did bring the kids sleeping bags so it worked out well

between the kids running around and then the 2nd night it sounded like someone was rearranging their room over

and maids, laundry is expensive to do and the rooms are small, wouldn't recommend to anyone with kids especially someone with a toddler or

, smells, rude staff and maids, laundry is expensive to do and the rooms are small, wouldn't recommend to anyone with kids

breakfast was perfect.

breakfast was outstanding with many choices, hot and cold items

pool was cold even though it was heated

i would have also enjoyed a hot tub by the pool

great breakfast, friendly staff, clean.

housekeeping didn?t get dirty laundry until i asked them to.

laundry machines are not good enough

the complimentary breakfast was terrific as an added bonus

great breakfast and comfortable beds! spacious room!

confortable bed, big bedroom and good breakfast

love the breakfast, gym, pool, staff.

was great from the staff to the room , breakfast and pool

easy breakfast included & little pool

breakfast was semi

breakfast was all that

breakfast could be improved

place is old but very very clean , people really nice , breakfast very correct

we had a refrigerator, microwave and coffee maker in the room with laundry facilities on-site

breakfast could have been better

breakfast is very basic

no breakfast due to covid.

but every time i turned on the water it was brown in the sink and shower the restaurant pool abs gym were closed due to covid but booking

breakfast buffet had hit and cold foods

breakfast staff made guests wait while they wiped counters

room was adjacent to the gym

was told shuttle would be there in 20 min

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

and the second most complaint is they need to upgrade their gym, it’s very bill with options for people that like to workout

yet the gym is open for 24 hours

is one issue is the location also they booked me in room 128 which is not good location infront laundry

breakfast was good. a nice selection to choose from.

the breakfast was the best

came here on a pinch needing an early check in and the front desk assistant had us in before 12pm, when check in wasn’t until 3pm

breakfast was very good, but not big enough seating area

breakfast before heading to march in the women's march in washington

pool and staff was very pleasant

pool was empty

we booked because the property claimed to have a pool but the pool was empty.

is friendly, there are places to eat in walking distance,swimming pool is open

the location was really close to shopping. and the temperature of the pool was amazing

pool was not open on christmas day

one set of elevators in the lobby was always busy due to a full house of gymnasts and or cheerleaders

although it was disappointing that the pool was closed, we understood the protocol and happy with the the measures set in place

clean. breakfast was good.

pool was so nice, but the 40 kids that popped in with no supervision, and the life guard did not

we were there for a lacrosse game for my son- after the game we had a drink at the bar and ordered drinks and good

fridge smelled dirty bath tub nothing was open day of arrival pool small

dining and bar facilities were outstanding

indoor pool was cold

smelled good, delicious breakfast, nice staff, room clean and comfortable, fast elevator, pool was nice

we appreciate that there was a hot tub and that the indoor pool was warm

the pool was also super nice along with the hot

the pool is a little small, cold, and loud

breakfast was typical, not great not bad.

the pool and hot tub was great. just what i needed.