is friendly, there are places to eat in walking distance,swimming pool is open

we booked because the property claimed to have a pool but the pool was empty.

the pool closes early and opens late the room had roaches and was not very clean

the location was really close to shopping. and the temperature of the pool was amazing

pool

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

location and shuttle service

is one issue is the location also they booked me in room 128 which is not good location infront laundry

and the second most complaint is they need to upgrade their gym, it’s very bill with options for people that like to workout

also the laundry room is located on the 4 th floor and i am on the 2nd floor

breakfast was very good, but not big enough seating area

came here on a pinch needing an early check in and the front desk assistant had us in before 12pm, when check in wasn’t until 3pm

the entire hotel was very clean. breakfast had variety.

staff helpful when i had a question and the breakfast service was good.

the staff was very friendly and very helpful and enjoy the breakfast

the pool was open

early check in, very clean, free shuttle to airport and surrounding restaurants

room service is not available

but the fool and fitness area were out of order

the view from the room was of a roof nearby. the wifi was very slow

airport shuttle was on time and helpful

proximity to airport, and shuttle service.

the pool and cleanileness

breakfast can be better.

the breakfast on the morning was outstanding

shuttle to airport. kitchen facilities, clean, cool closet

the breakfast was excellent, much more variety than most.

the pool and g community grill patio, and the staff

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

due to snow shuttle was delayed

no towels or wipes in the gym

nice staff and bar area

great rooms. best cheesecake in the bar area ever.

also no breakfast or self-service laundry

the breakfast needs more varieties

always comfy bed. use each time i have early am flight. staff friendly. shuttle on time.

jordan and shuttle driver were outstanding!

gym equipment faces door instead of the tv on the wall

the free shuttle was a godsend

kids could not enjoy their self because the pool was closed for a whole day

the hotel is extremely close to the airport and they offer 24 hours shuttle service

i called the hotel and asked if their shuttle could pick me up from the rental car center

laundry facilities not operating.

the gym was nice

nice that they had a shuttle to the airport

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

pool, airport shuttle

airport shuttle at 3am!! nice tv and shower

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

pool could have been cleaner.

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

we did not use the restaurant or bar area

the bar and restaurant are very nice

comfortable bed. was allowed a late check out. check in was easy.

loved the pool & gym

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

the kids swam and the adults hung out chatting

location to the airport with free shuttle

the hotel was great my kids loved the pool and the service was nice

shuttle service to airport

we wish they had a pool

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next to my room was up all night *check

laundry and shuttle available. breakfast option was relatively good

i did my laundry and had some breakfast before relaxing after work

perfect for traveling with kids

the fact that the pool was open and you didn t have to reserve a time was even better

we went to the bar and had a few drinks

room service was a little slow

very clean, nice gym, easy process to check in and out.

they were wonderful and the restaurant and bar were open early to late at night

wonderful place to stay, great location, shuttle to the airport is very important and back again

loved the complementary shuttle to the airport. clean and easy to get to.

breakfast closing at 9.

late check out was awesome!

late and checked in on the phone and the front desk recommended a delivery italian pizza place

shuttle servies, location, helpful staff

food was great; close to airport; ample parking

clean, friendly staff, room service

shuttle from airport excellent

personally, having such friendly staff at the hotel, made my experience with my kids really nice

it's proximity to the marriott and the shuttle service.

pool doesn't open until 10am... no morning swim for us.

letting their kids run wild, being loud in the pool area, unsupervised, inconsiderate

the room was nice, the pool area was good and the breakfast was very nice

no tv wifi or hot water

even though we didn't use it, there is a shuttle to and from the airport

there were not enough towels and rags, and the dryer didn t work in the laundry room.

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice hot

clean, well-maintained, well-lit room, plenty of parking, comfortable bed, and gym was great

the basic gym was also a plus and was clean

also people were using the gym playing very loud music

they also had a complimentary laundry area and complimentary coffee

low to no quantities of snack items and open doors to the working laundry area

had dog waste by the gym.

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

great in-house bar and swimming pool

large room, clean, close to the airport, shuttle available-

i wish it had a indoor pool.

i loved the shuttle to the airport

room service was knocking on the door and opening it two mornings at 8 am

the hotel was nice clean and had good amenities. breakfast bar free parking it was great.

convenience. free breakfast

service, breakfast

no room service

location was good. we enjoyed breakfast. staff tried to help.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

room size and breakfast.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was delicious

2) no info binder on shuttle, gym, pool, etc

staff comfortable bed great breakfast and a shuttle that picked me up at airport after midnight

amenities- huge and spacious gym, indoor pool and hot tub, great places throughout for selfies

it the staff offered to clean it or change my room i agreed to move to another room but when my kids went to lay down the sheets were dirty very disappointing i just don’t bother to contact

the staff, excellent shuttle drivers and front desk

had to wait over an hour for the hotel shuttle

i couldn t get in the pool

pool was too cold.

bar is over priced

need own transport. hotel shuttle limited to 3 miles.

keeping didnt clean our room when toldthe breakfast bar didn

bar had very few menu items in stock

great location- great staff- comfy beds- great gym

the late check out time was good, because we had a a noon check in time for our cruise

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

the bar was great also,

the sun deck and fitness room were great and downstairs has a really fun loungy feel

room service only available, it was great. also, delicious!

the bar and the hotel restaurant would ve stayed open a little later but it s still a great

shane goes for the room service, which comes from the same restaurant

the breakfast is excellent

great breakfast included

breakfast was a continental style breakfast. and it met our needs

the breakfast could have been a bit more substantial.

hotel, the rooms, hallways and welcoming staff and continental breakfast including 24 hour coffee and tea availability

the hotel had a nice bar and restaurant. it also had a great valet staff.

the bathrooms were a little outdated there were not enough visible televisions in the bar area.

nice pool, sauna and gym, too

the kids loved the pool while we enjoyed the hot tub

the pool was a bonus for my grand sons after a long day of sightseeing

i liked that there was a whiskey bar downstairs

pool closed too early

the bar is very sensitive to touch and it will charge you after ten seconds if out of place even if you

the cost of the breakfast was outrageous.

i didn’t like, access to the pool, gym, outside bar, you have to walked through the food area to those location

the pool was great on a nice summer day

everything, specially the spa and the restaurant bygone.

the front desk and roof top bar staff were friendly and helpful

comfortable bedding, good interior design, quality in-room dining and my son loves the outdoor pool with big sea view

room service was way over priced for the quality of the food.

the gym was dark and unappealing

we had to ask every question for gym etc and breakfast details

a lot of kids in lobby playing

gym was decent; big and enough cardio and weight machines along with two peleton bikes

ashley at the bar gave great recommendations about fun things to do in baltimore

the kids love the pool, i enjoyed the gym

the lobby restaurant and bar was perfect for coffee and a quick breakfast in the morning or a glass of wine in the evening

the room was clean and it was nice to have a pool even though it was small and a hot tub

the kids love the pool, i enjoyed the gym

would just make sure the pool area is more clean

it’s a shame , it was always my go to mini vaca place for a quick fun trip with the kids

parking was $30 per night. breakfast buffet was $22 and not that great.

elevators the kids loved, great location able to walk across a bridge right to the harbor shops and restaurant

walls are a bit thin as we heard neighboring room kids quite a bit

- opening my wine bottle, helping us with nearby restaurants, being very relaxed with all the kids in our group - very friendly and made the stay better

breakfast and decor of the room.

breakfast, the large room and the staff

had a pool and gym

is not much i didn't like except the pool being closed, jacuzzi closed, gym being closed

like the fact that if i didn’t want to leave the premises, everything was accessible from food, gym , bar, & etc

good breakfast, nice staff , free shuttle to casino, mall and airport

location/ cleanliness/breakfast

elevators were old/outdated, and the gym was pretty small

definitely like having the shuttle drop us off at the casino and come back for us when we were ready

clean, safe, location to airport, great staff, parking. close to dinning.

the pool and weight room was good too

they could use more than 1 waffle maker at breakfast. the waffle station gets very backed up.

very tasty breakfast!

had to ask where pool was when breakfast started/ended check out

pool water was extremely cold!

shuttle took me to the casino and amtrak station

i liked the location and the shuttle service

was pretty good, nice pool area

too long for a plate in breakfast room the services so so slow ( should give out paper plates instead) and at least 2

pool was too cold for thekids

gym had very little weight lifting equipment

very nice lobby area with nice bar and coffee shop

no room service

view from the gym was great!!

able to get an early check in which was appreciated since my previous hotel would not give me a late check out

there is a cool golf simulation place right next door that we went to

breakfast was not the best.

my kids enjoyed the game room and breakfast was delicious

only stayed one night but if we had traveled with the kids for a longer stay, i could see the room getting messy quick

the hotel was nice, good facilities including a gym, free tea and coffee etc

perfect for a quick weekend vacation with the kids as we could walk to everything

complementary parking or breakfast would have been a nice feature!

breakfast and food room service was great code to broad walk

no complimentary breakfast

buffet style breakfast that they offered was delicious and reasonably priced

good gym

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and overall good eating choices to carry to your room

the lobby and bar is awesome!

a bar and restaurants are near by and inside

room, lobby restaurant (dinner) and bar (lunch)

my only problem was the shower was not forceful enough. the breakfast bar i didnt like the eggs.

a gym across the street accepted the hotel key as a pass to workout

this is important when traveling with kids, who loved the breakfast

the microwave was a huge plus specially when traveling with kids

it was big and spacious and had a kitchen that was stocked with everything we needed

was clean, staff was very friendly, gym was good, location is super convenient to walk around

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

only issue was that the a/c was out in the bar area

wash was empty and they gave me a bar of irish soap instead

there is also no bar yet it’s advertised as having one

the sky bar is a fun 2

from the bar/tavern, ghost tours, comedy shows, and the gym all right there

young kids hanging out in the hotel

and it would have been nice to know the layout of the building too (where the gym was etc

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

loved the coffee bar in the mornings and the complimentary wine selections in the evenings both being handled

the hotel is beautiful. my room was amazing, the spa tub was the best part.

was our anniversary and got a room paid 250 in a room was for a small people maybe kids cuz the bathroom toilet was low the beds was short and for $250 it should have been a little

after 2 hrs and family with small kids could't sleep pass midnight, finally they agreed to change room

room service was so slow we had to eventually cancel the order & left hungry!

i liked the pool and gym too

very clean gym area

the hotel's meals are healthy, breakfast is rich

there is a pool and gym and outdoor bbq patio too

desk staff and shuttle service was fantastic!!

very clean convenient to shops and casinos and restaurants

room was exceptional, great breakfast, staff very pleasant and accommodating.

the kitchen and the shower

on the long wait for the courtesy shuttle

we enjoyed the pool and free shuttle service as well

i didn't like we didn't have a mirror in the bathroom. wished the hotel had room service.

the indoor pool was a huge plus for our kids

the lobby bar as also fun

ambiance is amazing, they provide a shuttle & the covid restrictions on the pool worked in my favor

the hotel staff was very nice and friendly love the bar and swimming pool

where the tv was situated was dangerous for anyone traveling with kids.

upgrades, the kitchen, the mattress and bedding, the living room and bathroom

the pool and the gym was great and the room

hotel was selected because of the indoor pool, but was unable to use the pool

wanted to catch the shuttle to the casino and were disappointed that we could not per covid 19

was very close to the mall, restaurants and casino i enjoyed my stay and the bed was comfortable the room was clean and i liked the full size

off main area of casino but great place with nice rooms

very clean and comfortable. also very quiet. kitchen was everything i needed for my stay.

my husband and i went to the casinos, so it was right around the corner from that

loved the layout of the king bed suite - separate living room area, kitchenette, bathroom, table to eat on, and the room was lovely with a desk for me to setup my

indoor pol, nice lounge and gym. good wifi

truly like that it was clean and staff and the breakfast was excellent

facility pool and gym where smaller than i thought it would be

proximity clean and great breakfast

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

that we only stayed 1 night. and it wasn't warm enough to go get in the pool, lol

breakfast was very filling

pool closed

it was clean! my favorite part was the cleanliness of the pool

breakfast, gym, pool

friendly and helpful stuff, we got an early check in and also nobody rushed us out of the room and said that we can check out when

breakfast was great

made using the bathroom with my kids in the room a little awkward

breakfast stopped at 9am during the week

location close to the hose shoe casino.

the shuttle to local attractions

i loved the beds, food and the swimming pool for me and the kids

restaurant discount because we were ajohns hopkins patient, free shuttle to jh campuses

great breakfast, pool and hot were very clean. cleaning staff .

parking and breakfast it had a in door pool and the comedy factory is located upstairs and after the show i was able to go straight to my

the bar on the rooftop was excellent

the top floor of the hotel has a great bar restaurant with spectacular view of the city

the lobby area was well outfitted with seating for adults and games for kids and families

parking no valet. the rooftop bar was closed due to covid

wonderful bar and speakeasy

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

the shower was excellent. the restaurant and bar were also excellent.

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

bobby's burger bar has serious issues

that i couldn’t stand, as i told my kids to grab their bags i also noticed garbage from the people before us still on the nightstand,

i asked if i could pay for an early check in, they would not accomodate

the ac was broke only one towel i booked two rooms two adults 5 kids asked if we could both rooms next to each other i was told no boy could he same hall

the price and early check in

booked a room for me and my two kids days before my arrival and i called to confirm with my confirmation number and they said they

was unexpectedly great, from parking to room, to bathroom, to staff, to location, to breakfast

we did not make it to breakfast.

the continental breakfast was good for us.

breakfast was disappointing

was no breakfast

no facility for laundry

also the bar and food was great

liked the kitchen being fully stocked with kitchen/cooking items, the large tv's in both the main room and

the valet attendent to front deskand especially hotel employee in the breakfast bar who made us feel like we just came home

even breakfast people were awesome

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything about my stay besides guest walking from the pool dripping water

the pool and spa wasn't open

the breakfast buffet was great as well

we book this hotel because they offer shuttle service but they don’t provide so all the time we have to book uber

pool area was clean, and very warm for our snowy day