poolside was gorgeous, and the entire staff, from bellman to pool waiters, was excellent

a place that charges 700 per night no room service, no robe

loved all the events at the pool for the kids

the lack of other things to do like a kids indoor park

gym alittle on the small side

the staff was super friendly that my kids became friends with them

room service fee is high

the staff was super friendly that my kids became friends with them

no tv, phones or wifi

loved the pools, the service from kane, the spa, beach yoga and the beach

rooms with well equipped kitchen facilities

great little kitchen area and loved the screened in porch sitting area.

no breakfast on property due to covid but they had a wonderful place to eat that was open for lunch

room was quite large complete with kitchen and sitting area

we had a room with kitchen (more a condo than a room), we were located in front of the boats

breakfast is varied but always plentiful

breakfast wonderful best oatmeal ever.

clean, pool was good size and well taken care of

the pool area was amazing

they have happy hour and dinner menu besides the wonderful breakfast in the morning

the pool location.

would have liked a better gym and some shade at the pool.

pool and breakfast. helpful staff.

breakfast

swimming pool was not heated.

laundry on facilities is also a nice touch

where's my kitchen i paid for????

the location and laundry on site.

friendly, ice dispenser, complementary coffee, fridge and microwave in the room , pool and jacuzzi looks nice, close to everything, great front

cool and cheap guest laundry. nice pool and picknick space. big room.

the room was a suite with separate living and sleeping areas and kitchenette

nice pool area. woman in kitchen was very welcoming.

clean rooms, breakfast available, laundry onsite

pool area and tiki bar were ok

although i did not use the pool, it was visible from the room and appeared clean and tidy

they say pool, gym and bikes, but pool was small, couldn't find the gym and other places have these features and

allowed me a late check out of noon

was perfect, light and airy, kitchenette i wasnt expecting, happy cheery staff, free pass to the gym and super easy parking, bike hire and restaurant bar close by

- guest laundry services were awful

and specials the staff were friendly and helpful pool towels available nice pool area with bar big rooms, well furnished lovely

breakfast in a bag. usually no one at front desk. kids running around at 10pm.

i liked how there was a gym

breakfast area was tiny and not optimally laid out

free parking

gym equipment needs some upgrades

breakfast was wonderful

they breakfast is really good too

our stay here with my teenage kids

gym was lacking. room service food wasn't very good. rooms were noisy (street noise)

good breakfast

kids couldn t sleep

good wifi reception

hotel employee waited on us in the bar / restaurant area while we waited for our room to be ready

the gym was so disgusting

very pleasant stay with a caribbean vibe, nice heated pool, close to shops, restaurants, boat trips etc

great shower, very comfortable bed, laundry facility.

and a free and nicely equipped laundry room

wifi works, free laundry service, drive to the beach and free water bottles

i loved every touch of the stay, and even had the convenience of free laundry on site

laundry facilities are a plus, as are sunbeds and an umbrella

friendly staff; the location; the bar on the beach

the staff at the beach bar are very nice.

spa was fantastic

spa was great

the room service food was not very good.

a top floor suite with kitchen and living area

new renovations are beautiful, breakfast was stepped up since our last stay...good job!

it had a full kitchen, full living room, and a huge bedroom

i loved that the water at the pool was warm, also the breakfast was really good.

golf, pool, fantastic breakfast

our kids had a ball there too

the hot table steak house besides the gine sushi set up for prep area bar or intimate dining

the breakfast only had waffles no bacon or eggs

the only thing is we wish breakfast was kept open later than

excellent, courteous and friendly staff. nice pool area - great bar and outside kitchen

helpfull staff at reception. very nice and large room. nice pool. family feeling.

i loved the possibility to sit at the pool or just sit in the schady breakfast-place at the table with view to the pool

friendly staff, clean room, walking distance to so many places and the pool

breakfast was good, basic but good. the room and pool were great

good selection of tv channels, breakfast was also nice. staff were friendly

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

kids running up and down the hallways

april 29th we hadn't internet, neither tv, the gym was closed (electrical issue)

breakfast area was very clean all the time by an employee

good breakfast

enjoyed the pool and the gym

nice people, really good pool and jacuzi.

our children loved the pool

pool is nice for the kids. close to the beaches, hence requires a car to go.

location and late check out

was big and the kitchen well equipped

the room was nice, spacey and clean! i loved the little kitchen they had.

the room was really clean and the breakfast was pretty good, gym was ok.

the elevator opened up towards the laundry room, i mentioned to the staff and within the hour, new towels

very clean hotel. convenient laundry room.

nice and clean. good for family with kids.

breakfast goodie bag

it was very clean and the breakfast offered was very good with a variety of breakfast items

well thought out kitchen efficiency

new hotel; exceptionally clean, full kitchen including dishwasher

inn very clean, pool clean, fluffy pillows and staff very friendly.

great room staff breakfast laundry pool location

lots of space to park and a laundry room for guests

nice pool area and bar with happy hour

no facial or hand bar soaps

pool had a waterfall. jacuzzi was away from pool and private.

maybe if the pool was a bit bigger and an area pool for the kids would have been great but we understand it's a family hotel

free bikes easy to borrow, nice gym, pretty pool.

parking

valet parking and breakfast were icing on the cake

a nice pool with food/drink service, adults only pool, beach access with chairs/towels/umbrellas, gym, and classes

parking was a problem gym needs upgrade

now we can’t wait to return with our kids for the perfect family weekend getaway

only complaint of the resort is of other pool guests

bar closed pretty early, had many private events that specific areas weren't accessible to us

able to use the facilities at the beach resort including the shuttle service breakfast was very

pool, water park, and lazy river

you should have free shuttle, and parking in the summer

room service very confused

room service

grounds being mowed with noisy gas mowers while guests are trying to enjoy pool area

men who worked at the pool were very ignorant made fun of my husband countless times

the gym is one of the best i've ever seen

paid full retail for a suite and was never told that two restaurants and the spa would not re-open until september

the location, the hotel, the staff, the luxury accommodations, the view, the beach and the pool

nice pool steps from the beach

the kitchen had sparse pots and pans, not a single non stick frying pan

so it had 2 beautiful room with 2 complete bathrooms a huge living room and a full kitchen

is beautiful, becha and pool is extremely near and the beach restaurant is amazing

rented the studio which has a good area with 2 beds and kitchen appliances

the laundry room is good and they provide quarters at reception for use in the machines

very large pool that was fabulous, continentle breakfast exceeded expectation, room was very clean with plenty of room

convenient breakfast and onsite laundry

it was too strong for my kids to use

2 coin laundry machines + 2 dryers, complimentary detergent at reception

very big and modern room. nice gym.

can expect the hotel to provide few bottles of water in the room which are not part of the mini bar

would love to be able to have breakfast at the tikki bar next time

although the prices have gone up at the tiki bar we don’t want to make it so it’s not affordable

my massage at the spa was perfect and the view in my gulf tower room was superb

whist this is a 4* hotel, they charge 5* prices but there are no snacks with drinks in the bar unless you are a club member

pool closes early and the wi-fi was not good

need more kid friendly food options at the pool side restaurant.

loved it all, pool, bar restaurant, rooftop, room, view etc

we looked forward to getting a cabana by the pool

loved it all, pool, bar restaurant, rooftop, room, view etc

having two rooms was great since we were with kids

hotel very quiet,ample parking, complimentary coffee, a very

clean rooms , free parking and good facilities

what once was a beautiful beach frong with ample parking & facilities, had been decimated by hurricane ian some 2 years ago

spacious room, 2 tvs, very clean and modern, the reception staff was lovely, free parking