the pool wasn’t heated

guest laundry facilities broken and a little rundown.

pool and gym well maintained

love the convenience of being next to utep and their shuttle being able to take me back and forth to class if needed

the front desk area and the bar area

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

loved the room and pool area. went to ballgame 2 nights.

the bar wasn’t open during the hours it was supposed to have been

pool was by far the greatest part, the views of downtown from there are great

the man at the bar was soooo nice & accommodating & mixed my drink perfectly

the pool area was incredible and lively

we loved our room with the mini gym. it was a great experience for us

nice in room gym and excellent restaurant

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

kids slept well there

clean room, great breakfast, and friendly staff.

pool water gets somewhat dirty due to the nearby highway

additionally the free breakfast & swimming pool was a

clean and good breakfast.

, good television selection, comfortable bed allowed early check in when available without an extra charge , decent breakfast selections

miriam was especially kind helping me with the on-site laundry facilities

good coin-laundry

superior room service they come by room 5 days a week

laundry is expensive, kitchen is small, the whole place is old

they even have a laundry for $2

bar was fabulous, but it closed so early

the pool was very relaxing with warm water. breakfast selection was great.

quite a bit of noise. felt like a party hotel. not great for young kids.

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

most friendly staff, beautiful rooms, bar area and live entertainment was a plus!

we ate in the restaurant and had a drink at the penthouse bar which were both great

everything was amazing great distance to everything kids loved it

room service

great beds, modern, excellent gym

the roof top bar wasn't open to enjoy buy they did let us take pictures.

the pool table needs a refresher and one pool ball was missing

patio next to the bar inside with a pool table & multiple seating areas

very nice modern decor. loved the free pool table in the bar/lobby area. pleasant bar.

the hotel has a bar with a good craft beer selection

it had a gym.

the gym was not clean

parking to room was a bit like an apartment vs a hotel

no free breakfast.

location is nice, quick access the the freeway and parking is plenty.

the corrupt democrats have the people at the hotel so brainwashed that housekeeping refused to do room service because of

great location, wonderful staff and good breakfast

breakfast was awesome

the bathtub was clogged so we had to stand in a pool of water while we showered

breakfast :)

i didn't get to the breakfast area until it was almost over... so so there wasn't much there

jets in spa tub didn’t work

security, cleanliness, large room , excellent bed employees were super nice breakfast

breakfast was good. good location. comfortable beds.

clean, comfortable, and good breakfast

room and spa bath were very clean

pool was so dirty we couldn’t get in it

friendly staff, very clean room, good breakfast

everything was great! breakfast área very clean

above average breakfast

no shade at the pool.

the pool needs to be clean it was nice but was a bit dirty with bugs

shuttle was so convenient

i had to pay an extra fee for the breakfast.

no shuttle service to the union depot train station.

the nice lady that picked me up from the shuttle had such a kind disposition

the room and inside hotel distribution , the amenities like pool , gym , breakfast bar.

parking situation

pleasant large atrium in center of hotel with many tables and bar plus breakfast/happy hour area

very friendly staff. breakfast was a great plus!

breakfast was great!

were traveling for a football tournament and needed a early check in

shuttle was complimentary and will bring you anywhere you need to go

front of house staff (marco) and the shuttle drivers were super helpful and lovely, couldn't ask for a more pleasant experience

embedded in lamps, curtain to separate living area from bedroom, adjoining rooms is needed, free breakfast, soap and shampoo dispenser in the shower, missing your toothbrush they got you covered

breakfast was really good

website states airport shuttle, one of the things we needed since we had a late flight

perfect location and the airport shuttle service. thank you

free breakfast was mentioned on the booking but was not offered had to order at the bar and pay.

pool water was super hot, more like a sauna

beautiful restaurant and bar and an even better

great shuttle service to the airport

to airport, clean, spacious room, great breakfast, dining staff were super friendly, laundry

the hotel has a laundry room and a gym

close to airport. 24 hour shuttle

free breakfast, pool, gym, room size, tv, and location.

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

the pool was refreshing. the front desk clerks were nice.

and got me late check out

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

the pool and spa were nice.

the pool water was not very clean.

clean, breakfast

the pool heater was broken and they won't be fixing it

pool was cold and dirty

good, breakfast was very good

nice gym and clean rooms

pool was murky

pool area is really nice

clean facilities airport shuttle

free 24 shuttle was great

the room is very spacious and clean. family friendly. there was kitchen!

nice pool

i look forward to pre covid breakfasts again. water in gym needs changing. it tasted like soap.

we enjoyed the hot tub out by the pool

the young lady who checked us out and gave us our breakfast items to go was also very kind and helpful getting us on our way

it was our little escape to buy dinner eat in watch movies and watch the stars from the hot tub/ pool

missed breakfast

or credit cards with a chip i was told, and had to go back to my room to get a towel for the pool area

indoor pool

the relaxing hot tub and the complementary breakfast.

great bed and breakfast too.

the gross sausage. awful breakfast and because of this we won't stay there again!!!

breakfast was decent. very clean and classy. staff was friendly and helpful.

no airport shuttle.

front desk very personable, breakfast, clean

the pool wasnt working. that would have been a nice touch.

value for money, helpful and friendly staff, nice pool to have dip in after a hot day driving

and now at the pool and loving

when i asked about laundry facilities she failed to mention the only dryer was broken

the pool was freezing

location next to ft bliss, pool and bar with food available.

kids screaming until at least 11pm and again at 7am

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

like the warm water on the swimming pool and the open times very flexible from 6 am to 11 pm kids really enjoyed it

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel

the room was nice but the indoor/outdoor pool and hot tub were delightful.

pool location and breakfast

the property has a bar there so no need to leave to go get drinks somewhere else.

the pool is beautiful, clean and warm in the cold weather that i really like it

and the breakfast is exceptional the gentleman tat is the breakfast assistant always takes the time to help

location & pool

originally told they had laundry facilities but they were broken both times i tried to use

the pool area

have breakfast as we had to depart for home @ 6 am

more breakfast

i loved the slide and pool

the outdoor swimming pool is okay. gym open 24/7. laundry/washing machines are plenty and clean.

cleanliness in the surroundings and in rooms can improve. the gym is very small. bad coffee.

close to the airport thaw water park the staff and breakfast

loved it ,it wasn't expensive food was good my kids loved the swimming area we will differently stay there

great gym facilities

location to the airport. prompt shuttle service. easy access to dining.

and they have an awesome gym

bottles in their hands in the outdoor and indoor pool very dangerous forced us to grab the kids and

laundry was very easy and no extra charge

great breakfast for free as well

rude staff guy from the kitchen

we got a room on the first floor- was given early check in which was appreciated

pool was dirty.

had a shuttle from the airport, and, if preferred. could reasonably be walked from the airport.

only recommendation is hot breakfast in the morning

couldn't eat breakfast had to leave early

the bed was like a cloud , it was so comfy i didn't get to enjoy breakfast and see what they had

that we couldn't enjoy the pool.

pool really clean

the gym was a disaster

went to the front desk to ask about dinner options and they had a shuttle bus to take us to a restaurant and they also picked us up

clean and pool was well kept. lots of light at night and security cameras

free breakfast, nice room, the possibility of a later checkout.

shuttle service to go into town or to the

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

the location and the pool!

the pool area was clean very accessible close to my room

small pool, very cold water

breakfast room could have more seating capacity since it gets a bit crowded

swimming pool was too small n not enough chairs to sit

the cleanliness of the hotel and the breakfast.

good breakfast!!

elevator had stains on the floor that needed mopped, on the 2nd floor they had a leak by the laundry area not sure what that problem was

the pool wasnt open

good breakfast. liked the fact that applebee restaurant in front of hotel.

pool not working

trash truck came and collected trash at 3am and woke myself and the kids up

not big enough for two adults and 3 kids - but we made do

location was good. my kids liked how they had a pizza hut in walking distance.

wifi is decent and they do have laundry from past stays

i had to go to laundry to get towels, and had to bring soiled ones with me to exchange

did not like that we had no wifi the whole stay

everything was good except pool was a little dirty

breakfast and room service.

dollars for a one and a half hour early check in is ridiculous

there was a $25 charge for early check in

no laundry, no breakfast, no pool, no shuttle

breakfast selection was not even continental

had laundry room.

the location and the indoor pool with hot tub.

a white couple kids left a mess and she was kinda rude telling

very clean and comfortable. good breakfast and attentive staff. will stay again!!

went there because our children wanted a hotel with an indoor swimingpool

staff outstanding, breakfast very good. very clean

the beds were fabulous, very clean room and the breakfast was very good

pool & jacuzzi area was taken up by a family that was celebrating at birthday so i didn't get a

good breakfast

friendly staff, clean location , comfortable bed, and great breakfast.

wonderful indoor pool

breakfast was great!! the staff was totally awesome!!

cozy...loved the breakfast, bed, location, comfy bed and room.. everything!

and the breakfast in the morning was better than expected

all my questions i got checked in quickly staying an additional night was never an issue the breakfast was great but i can't say enough about how

pool

when i went back to the desk to get change to do laundry the owner was working and he was very rude

got a big trailer on my pickup. parked out front on the street

i had to switch rooms cause the ac didnt work in both rooms me and my kids were hot all night and the front desk girl said ill send someone but u checked out so i cant

had residue of soap on the bathtub rim, fire alarm went off for no reason, loud music till 2am, kids screaming and running down hallway

clean rooms, laundry room, and area was safe and alot of food options close by.

mopping up floor due to pool water, dirty windows, hotel security needed to keep rowdy occupants/kids from running amok drenched in pool water, banging on doors and address unaccompanied minors in

breakfast and it was close to where we were going.

was good breakfast

everything indoor pool and spa great breakfast and comfortable clean bed

have plenty of hand sanitation areas, pool area was clean and has good limit for covid right now kids loved it

pool was ick

reccomend if you don't plan on using the pool

the breakfast sandwich was not good

allowed a 1pm early check in

breakfast was awesome they had a variety of options for breakfast!

laundry room does not have dryer it’s broken

compensate for the washer being out of order, the hotel staff actually did our laundry for us

had to request and eventually went to laundry room to get what i

overall respectful, efficient, nice staff in general fair prices there is a pool and wifi

area in the whole hotel in happened to be located directly across from the maintenance room and laundry facilities not to mention the bathroom tub faucet continuously runs the entire time and

everything especially the breakfast and the view from my room

no towels available at pool side

pool was out of order and no one communicated that with us, which was disappointing because that

the pool being out of order and the lack of communication.

good gym

the rooms were clean but a lot of flies! breakfast was good! over all i would stay again

to this motel if i ever go back to anthony el paso the staff was wonderful management was great breakfast was perfect stay with amazing just an amazing stay all around

friendly people! breakfast! room staff! pool and spa pool!!!

i did not like that the pool closed so early. the kids would have loved to swim longer.

pool is very clean! awesome