the pool wasn’t heated

guest laundry facilities broken and a little rundown.

pool and gym well maintained

love the convenience of being next to utep and their shuttle being able to take me back and forth to class if needed

the front desk area and the bar area

the pool hours and the water was super cold wish it had a hot tube

pool area noisy from traffic noise

loved that they had laundry facilities

pool should be timely clean especially that it’s an outdoor and beside main hwy

breakfast really suck i know about the covi but there was no juices or coffee just milk also no

the person working the bar area was rude

the music in lobby was way too loud for the bar area while waiting for our food order

the staff, location, parking, the pool and the ease of checking in

the gym and pool .

limited restaurant and bar offers

worth the money paid , great 7th floor night party, bar and pool with city view, clean luxury

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

the pool and patio

great location.the terrance out on the seventh floor with bar and pool

miriam was especially kind helping me with the on-site laundry facilities

good coin-laundry

superior room service they come by room 5 days a week

laundry is expensive, kitchen is small, the whole place is old

they even have a laundry for $2

bar was fabulous, but it closed so early

the pool was very relaxing with warm water. breakfast selection was great.

quite a bit of noise. felt like a party hotel. not great for young kids.

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

most friendly staff, beautiful rooms, bar area and live entertainment was a plus!

valet service was great; bar was great; room was great.

was modern and clean staff kind and friendly, had on site bar with pool table and nice out door sitting area very relaxing

it is nice to have access to a nice, inviting bar, great lobby spaces, and a clean well appointed gym

patio next to the bar inside with a pool table & multiple seating areas

was great bar was great bar tender was amazing she knew what’s she was going never once was dry she has

room service and valet staff were exceptional

great location with great style and elegance. bar was an extra treat

no choice for a carafe on room service menu

went to take the kids to have a view and it turns out rooftop was closed i couldve paid way less anywhere else it

went to take the kids to have a view and it turns out rooftop was closed i couldve paid way less anywhere else it

the gym was not clean

parking to room was a bit like an apartment vs a hotel

no free breakfast.

location is nice, quick access the the freeway and parking is plenty.

the corrupt democrats have the people at the hotel so brainwashed that housekeeping refused to do room service because of

great location, wonderful staff and good breakfast

breakfast was awesome

the bathtub was clogged so we had to stand in a pool of water while we showered

breakfast :)

i didn't get to the breakfast area until it was almost over... so so there wasn't much there

lovely breakfast

location, cleanliness, bed, pillows, and pool.

cleanliness of the pool restroom and public restrooms downstairs needed good attention

pool was so dirty we couldn’t get in it

bright, welcoming public areas & handy little fitness centre for some treadmill walking

breakfast area was small and lots of people... the food was just ok

indoor pool

breakfast was not up to par. dried out bagels, english muffins. undercooked bacon.

laundry area, smallstore in lobby for snacks and incidentals, close to movie theater and walmart,

guest up stairs had kids that were up running and stomping around till midnight

all dead, no fun hauling luggage upstairs to third floor; laundry room dead; shower almost dead (10% of the water went to shower head, rest down drain,)

the pool was freezing

laundry room was smelly and dirt ma chime tops

the pool. family rested and ready to go

smoke free, comfortable, laundry worked (i try to travel with clean clothes especially with children

have breakfast as we had to depart for home @ 6 am

the continental breakfast was wonderful

breakfast was good

complimentary breakfast could have offered a few more options

it had a heated pool but outdoors

the bed was like a cloud , it was so comfy i didn't get to enjoy breakfast and see what they had

spa closed didn't post that. only reason i booked. old shabby gloomy. carpet dirty looking

pool is not warm, so spa is a nice touch

pool really clean

front desk lady was unnecessarily rude and aggressive when verifying whether we were guests at breakfast

jets in spa tub didn’t work

i remember the website mentioning a pool or spa but that may have been another property.

i liked the spa tub and shower and the bed.

entrance was hard to get to. the rooms were hot, but cooled quickly. breakfast was limited

the breakfast did not have a lot to offer.

to pay for hotel shuttle and was not advised that shuttle not included

loved the small kitchen area and the separate area with fold out couch for our son

they provided a shuttle bus for us to go have dinner and the shuttle bus was right on time to pick us up

no microwave and the pool was not heated.

who answered the phone and all my questions, prior to arriving and for scheduling shuttle service to and from the el paso international airport, was exceptionally friendly on the

every thing so comfortable, friendly & clean and breakfast as always

parking situation

breakfast location was fine. indoor pool was great. the gym was great.

only thing was at the pool there was some older kids that were acting like fools and our little ones weren't comfortable

i typically stay at this hotal for the room service and complimentary bar

i like that it has spacious rooms and a little kitchenette

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

were traveling for a football tournament and needed a early check in

super soft sheets, the inroom kitchen.

properties at the same price did not include breakfast

was there with my older son who enjoyed the bar with wi fi

the shuttle to the airport only ran from 7 am to 7 pm my flight was at 5 am

paying for our breakfast. not being able to use the pool after 2 attempts.

perfect location and the airport shuttle service. thank you

was a very beautiful hotel but the furniture was stained, the pool was cold, and we had a hard time getting breakfast

shuttle driver was amazing,,as she was also front desk,,it always smells so good and has always

close to the airport with prompt shuttle service

room, reception area looks good, gym on site, check in was quick and efficient, staff at check in was

breakfast is good and personnel really nice and helpful we order food to the room in the app they

friendy service and airport shuttle, clean amenities, and quiet.

pool was accessible and

she helped get us a free shuttle to dinner as well as to the airport

airport shuttle

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

the pool was refreshing. the front desk clerks were nice.

felt we got shorted on the breakfast options.

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

the pool heater was broken and they won't be fixing it

the pool water was not very clean.

good, breakfast was very good

didn't have breakfast but diner was delicious.

staff clean rooms, always everything fresh, the kids love the 3ft pool

d equipment, unserviceable equipment, walls need to be painted, carpet needs to be replace)

i loved the swimming area! so did the kids.

loved it ,it wasn't expensive food was good my kids loved the swimming area we will differently stay there

the indoor pool qnd the room was so beautiful and clean

restaurant and bar were first-rate

kids screaming until at least 11pm and again at 7am

our room was very clean and comfortable. the hotel bar was good too.

location next to ft bliss, pool and bar with food available.

the outside parking didn t look safe. there was a trash in a parking stale.

that we visited during covid 19 so the beautiful pool area and gym were closed, understandably

we actually saw kids playing and being joyful for the first time in a long time

everything was good and exceptional. free laundry, staff was friendly and accommodating.

bed was very comfortable - and the staff

needs more on the gym

the pool was shaded in the afternoon and that was a good thing in really hot weather

always clean, safe and friendly. love the shuttle to the airport

had an airport shuttle, the room was clean, the staff was friendly and helpful

5 minutes to/airport on their free shuttle

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

pool was murky

location and shuttle service! the employees at the restaurant were very helpful!

free 24 shuttle was great

nice gym and clean rooms

i wished the pool had more maintenance as far

we had breakfast on our last morning

suite was spacious, nice kitchen area staff was friendly

hot breakfast was cold, i.e. eggs, sausage.

liked the staffs' friendliness, clean room, breakfast variety, and easy access to internet.

the location, shuttle to and from the airport, and the friendly staff

great bed and breakfast too.

wish i would have had time to enjoy the pool and jacuzzi

breakfast was included with stay and was a good assortment of hot and cold items

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

nice bar good breakfast shuttle service within a 3 mile area

i liked the onsite restaurant and bar in the lobby, also the pool and jacuzzi.

and the breakfast is exceptional the gentleman tat is the breakfast assistant always takes the time to help

was there for 3 days never got room service once until we asked multiple

proximity to airport and shuttle, helpfulness of staff

elevator had stains on the floor that needed mopped, on the 2nd floor they had a leak by the laundry area not sure what that problem was

pool was nice

the pool is newly renovated and a fantastic addition to the amenities

hotel and breakfast was good

pool was really dirty. as if it’s never cleaned out

pool and hot tub were open with reservations. big room. pretty clean.

went there because our children wanted a hotel with an indoor swimingpool

very clean and comfortable. good breakfast and attentive staff. will stay again!!

nice touches on breakfast buffet with many choices from oatmeal, cereal, fruit, yogurt, eggs, sausage or bacon, to

indoor pool was only available via reservation

friendly staff, clean location , comfortable bed, and great breakfast.

no room service but great breakfast

the breakfast and the staff

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

good breakfast

gym available

delicious breakfast,nice pool,perfect location,great staff

the breakfast was amazing and the stay was perfect i love being at this hotel

room swimming pool

shuttle service to go into town or to the

pool is nice, even though it feels like being next to the interstate

cleanroom, good breakfast, laundry place

the pool area was clean very accessible close to my room

i also can’t forget about the lady serving breakfast she was soo friendly and welcoming

the room itself was amazing. the pool was cool too

the lady that tended the breakfast area was helpful and very pleasant staff at check in desk was friendly and accommodated

location was good. my kids liked how they had a pizza hut in walking distance.

the pool was closed.

pool not working

plus there was broken floor tiles by entrance by pool

pool was closed

great bed friendly staff and was very helpful. very good breakfast big selection

did not like that we had no wifi the whole stay

parking lot very quite an breakfast

have to request room service if you want it, otherwise no one will visit your room, not even for towels

dollars for a one and a half hour early check in is ridiculous

pool, laundry was closed, and the pool was like a swamp

there was no breakfast as advertised. the laundry machines were not working

of good because around and very close all shopping centers and five different restaurants pool,laundry room ,if you looking spend money and have pees,that's everyone needs,thank all personal

i left before breakfast was served

breakfast was great!! the staff was totally awesome!!

cozy...loved the breakfast, bed, location, comfy bed and room.. everything!

and the breakfast in the morning was better than expected

all my questions i got checked in quickly staying an additional night was never an issue the breakfast was great but i can't say enough about how

pool

when i went back to the desk to get change to do laundry the owner was working and he was very rude

got a big trailer on my pickup. parked out front on the street

i had to switch rooms cause the ac didnt work in both rooms me and my kids were hot all night and the front desk girl said ill send someone but u checked out so i cant

had residue of soap on the bathtub rim, fire alarm went off for no reason, loud music till 2am, kids screaming and running down hallway

clean rooms, laundry room, and area was safe and alot of food options close by.

mopping up floor due to pool water, dirty windows, hotel security needed to keep rowdy occupants/kids from running amok drenched in pool water, banging on doors and address unaccompanied minors in

breakfast and it was close to where we were going.

was good breakfast

everything indoor pool and spa great breakfast and comfortable clean bed

have plenty of hand sanitation areas, pool area was clean and has good limit for covid right now kids loved it

pool was ick

reccomend if you don't plan on using the pool

the breakfast sandwich was not good

allowed a 1pm early check in

breakfast was awesome they had a variety of options for breakfast!

laundry room does not have dryer it’s broken

compensate for the washer being out of order, the hotel staff actually did our laundry for us

had to request and eventually went to laundry room to get what i

overall respectful, efficient, nice staff in general fair prices there is a pool and wifi

area in the whole hotel in happened to be located directly across from the maintenance room and laundry facilities not to mention the bathroom tub faucet continuously runs the entire time and

everything especially the breakfast and the view from my room

no towels available at pool side

pool was out of order and no one communicated that with us, which was disappointing because that

the pool being out of order and the lack of communication.

good gym

the rooms were clean but a lot of flies! breakfast was good! over all i would stay again

to this motel if i ever go back to anthony el paso the staff was wonderful management was great breakfast was perfect stay with amazing just an amazing stay all around

friendly people! breakfast! room staff! pool and spa pool!!!

i did not like that the pool closed so early. the kids would have loved to swim longer.

pool is very clean! awesome