the hotel and grounds were very nice, kids loved the penguins and birds

restaurant and room service hours because i get hungry long after 8pm lol

the waves were daunting), easy parking, attractive room and balcony with impressive views, huge gym, myriad eating and shopping options, multiple pools

the location and the gym is amazing considering it s a resort.

hyatt resort and spa had beautiful views everywhere

wish there was room service

for my family with young kids, the kids pool is the most important factor for us and my kids loved the pool and slide and

the pools were plentiful, and i loved having the “adult pool” with no kids allowed

to the whalers village which is handy for a variety of shopping and cheaper meal options, esp breakfast and lunch

bar drinks very good as well

was right on the beach, lovely shaded gardens and close to whalers village, golf course

the laundry facilities were also great

more shade is needed near the pool.

pool area seemed average (maybe good for small children

pool is a bit small and dated, and mostly for small kids it seemed.

the beach and the pool were beautiful

shuttle into town would be good - however not hard to get taxi

floor rooms that were really lovely overlooking amazing gardens, very convenient especially with kids

villa was away from main area, bordered golf course next door, so quiet

having the regular shuttle bus to transport you around the area is also so handy

pool area is great and give you a rainforest feel with all the foliage around the pool grounds

no pool toys so had to buy our own

everything as great, i just wish a kitchenette would have utensils like silverware, knife etc.

some rooms have a small kitchen area

wish there was some equipment in the kitchenette

luxury service and amenities. phenomenal beds and spa services

room, resort, staff and pool was awesome

golf cart shuttle to beach, it was a very hot walk back up the long hill not enough shaded areas poolside

friendly staff. amazing pool. not crowded.

pool area was beautiful and so relaxing, but would really have liked to have had some tropical

breakfast could be better with a hawaiian type of breakfast.

breakfast

breakfast felt like a motel breakfast, a bit limited.

not a didn’t like but more of an expected better, was the breakfast offerings.

shuttle and hot breakfast is a part of the resort fees

return my rental car and have a short walk back to the hotel without having to use the hotel shuttle

the coffee/cocktail bar in the lobby was just right

very clean, friendly staff, quick shuttle to the airport

airport, pool,

shuttle to the airport makes it very convenient

wasn't much i didn't like, but if i find one thing negative, it's how early they stopped room service at 9pm

gym and hot tubs not even available for us to use

we worked out in the great gym, and walked to the beach everyday

parking lot also has ev chargers

the laundry room probably needs instructions as the washing machine was a top loader and i think people

i'd stay there again, but it's hard not having a kitchen

small rooms, no kitchenette, no breakfast, restaurant closed down

satyed only half a day as we had overnight flight and our hotel was not able accommodate us with late check out

too small gym little too small rooms

the hotel should have a golf cart to shuttle seniors / kids over to nearby stores or shops

there was a hotel shuttle available to guests, as well as many other amenities

gym is really great

spa was on point, and i had so much fun paddle boarding and even saw turtles

the pools, beach, and restaurants are amazing

very nice pools. spa was great.

pool bar service could have been a little quicker

usd for wasing and drying)

early coffee. room service. location!

sure you ask for room service if it isn't done while you are gone

& everything you would like in a resort has been thought of, including an extensive resort gym, laundry facilities, daily guest activities & fridge in your room

beautiful pool and bar area. nice restaurants in the area. good laundry room for the guests.

the swimming pool area provides a spectacular experience for all types of activities, and indeed helps create a

the pool and bar area were stunning and had such a relaxing vibe

view of the pool and ocean, beautiful room

eventually found out half way through our stay from the bar tender

pool facilities were fantastic

water features were great - fun for the kids and still comfortable for our older family members

if you have kids, they will be thoroughly happy with the pools and entertainment here

beautiful views, awesome pool & beach with lots of activities, great food, luau was amazing

the pools and waterslides were a hit with the adults and kids

full kitchen was a plus

do was offer us to rent a room for an additional night just to shower or the public shower at the pool and public bathroom to shower

the pool and amenities were beautiful and always clean

service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool

pool

the coffee bar and smoothies in the morning

should allow more than 2 people in the gym, especially since masks were already required

i liked the kindness of the waiters at the main bar and the main pool

even the cookies at the kids club are sold

i really like the daily activities the spa is great

just wish the resort itself had an american sit down restaurant and more area around adult pool

only way you can get bottled waters or other beverages or snacks without leaving the hotel is by room service

pretty beach at the hotel, also good for kids (depending on time of day and wind)

the 10:00 am lawn mowing next to the pool... i mean isn''t there a better time to do this???

location, and setup and architecture, staff. cleanliness. golf course proximity