at the pool was not that good

good access to fleming beach with hotel shuttle. clear water and nice waves.

i called the hotel a couple of days prior to my arrival to check if they have shuttle service to/from the hotel and i was advised that they do not have shuttle service at all

spa was a phenomenal experience as it is small and private with all the special amenities

the guest concierge took great care of us as did the spa staff. overall great experience

partial kitchen

nice pool

friendly helpful staff. lovely room with full kitchen.

very good continental breakfast, beautiful gardens and pool, very clean, complete !!!

everything as great, i just wish a kitchenette would have utensils like silverware, knife etc.

kids in swimming pool splashing and diving

pool the beach bar the beach the balcony the rooms were spacious the water dispensers excellent

amazing property, better than pictures. right next to golf course.

additionally, the pool area and restaurant was excellent

shuttle pickup to go shopping

was right on the beach, lovely shaded gardens and close to whalers village, golf course

pool is a bit small and dated, and mostly for small kids it seemed.

location perfect close to beach shops and pool area lovely

the hawaiian activities, the kids program, the welcome breakfast, the beach.

pool was kinda small. my only complaint

i did utilize the spa two different days and would rate it 3/5 stars

bar drinks very good as well

for my family with young kids, the kids pool is the most important factor for us and my kids loved the pool and slide and

as the pool is currently under construction and it is not clearly stated that the airport shuttle service that is supposed to be included does not run to the main airport

though i did not have an ocean view i really enjoyed the garden view that overlooked the nearby golf course and had the mountains in the background

great food, super fun kids area, and beautiful location

everything in the room was clean and the room service were great

love that the gym is well equipped

hyatt's staff from check-in, to bell service, room service, and restaurant service was across the board excellent

the hotel and grounds were very nice, kids loved the penguins and birds

breakfast could be better with a hawaiian type of breakfast.

breakfast

breakfast felt like a motel breakfast, a bit limited.

not a didn’t like but more of an expected better, was the breakfast offerings.

shuttle and hot breakfast is a part of the resort fees

return my rental car and have a short walk back to the hotel without having to use the hotel shuttle

the coffee/cocktail bar in the lobby was just right

very clean, friendly staff, quick shuttle to the airport

airport, pool,

shuttle to the airport makes it very convenient

wasn't much i didn't like, but if i find one thing negative, it's how early they stopped room service at 9pm

gym and hot tubs not even available for us to use

we worked out in the great gym, and walked to the beach everyday

parking lot also has ev chargers

the laundry room probably needs instructions as the washing machine was a top loader and i think people

i'd stay there again, but it's hard not having a kitchen

small rooms, no kitchenette, no breakfast, restaurant closed down

satyed only half a day as we had overnight flight and our hotel was not able accommodate us with late check out

too small gym little too small rooms

the hotel should have a golf cart to shuttle seniors / kids over to nearby stores or shops

m), covid safeguards, food and beverage quality, beach rentals, game room size and selection,

to beach, poolside attendants, restaurant staff, cleanliness and variety of wellness center

azing actually) and the breakfast buffet

of the nicest resorts i have been to with our young kids

was impeccable form pulling up to the valet to check in, luggage, room service, pool attendants were superb bring fresh fruit, chair and towel setup, cold lavender