full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

clean and cosy, lovely breakfast served by lovey staff, great host giving such a scrumptious variety of breakfast extras

location, cleanliness the breakfast was probably the best we've had in a long time

was exceptional staff were charming and extremely helpful, even with our early check in

the staff were so helpful and friendly and the breakfast was delicious

came here to celebrate 50th bday beautiful place gorgeous hotel beautiful spa and amazing staff

rude and drunk golfers in the bar area who had no regard for other guests.

huge parking area and valet parking if so desired

great breakfast

bedding amazing clean spa quiet swimming pool perfect for an early morning dip great food at horto restaurant lovely

room service was great & staff friendly & couldn t do enough for us

wifi was fast and easy to get on

free wifi, clean and comfortable rooms.

good wifi connection

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

excellent breakfast and helpful staff

the gym had no air con

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

breakfast was delicious. bar was lovely. parking was easy.

breakfast was busy due to bank holiday but the food was fab.

about using pool not very up to date

we had room service s i wasnt feeling amazing

you could only have access to pool and gym facilities for 1h a day

the swimming pool was booked up for the saturday afternoon

great choice for breakfast. evening meal was lovely too

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

room was clean and well appointed the laundry was changed every day

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

room was well presented and modern with free wifi, tea & coffee, bottled water, slippers, dressing gowns, tv etc

excellent bar and restaurant

staff very pleasant helpful good place to stop and also bonus ev charging

room was really comfy. the bar area was nice and staff were so friendly and helpful.

lots of ev charging points in the carpark outside.

ev charging available

had a small bar lounge area and fast food on the doorstep

spa facilites were very good, lovely pool and great gym

drink on arrival, lovely little pack to take away with us containing water/apples & a snack bar - we will definitely be returning - other hotels need to take a look at the way the staff here

service, staff, eye to detail. swimming pool was great.

the spa was lovely, with an beautiful swimming pool and a range of excellent treatments

good parking facilities, clean spa area, spacious room and good food menu.

early check in and late check out

friendly professional welcome, excellent dinner in the bar and a good breakfast

staff were extremely helpful we arrived late and the kitchen was closed but they offered us sandwiches and puddings, made fresh

staff were very nice the bar and the restaurant were very cozy lovely place to have a drink or something to eat will go

very freindly staff had lovely evening meal in bar room very clean and tidy

it s a beautiful hotel been many times and the new spa is stunning

management at the hote, seemed to be run by kids

mother s day this was my first chance of a lie in for many months as i m a mother of 3 young kids

from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

no wifi connection in our room although it should be there.

we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

friendly staff in the bar dining areas, swimming pool/gym onsite.

spa facilities not available due to covid

the staff is lovely and the spa is enjoyable too

this hotel quite often always been happy but not too happy this time due to change of the wifi

comfy bed, nice location, late check out no extra cost.

can u say about this place ud83dude0e it's got everything you need , swimming pool, spa indoor gym and the countryside , nice place to

there is free parking and free admission to the pool spa and hot tub

great hotel, lovely spa/pool area, would stay again!

friendly staff. good food. excellent parking.

spa and gym very good

great free wifi

wifi

ample parking for cars

easy parking

the wifi should be via a password and you shouldn't have to register with an email address

all round very high standards maintained, fantastic gym and swimming

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at their own expense

it is an old building you can hear people above you if they are running about or if they have kids jumping around which cannot always be helped

me and my children loved the spa pool

the spa is very good too

good food, good breakfast and nice staff

all good with the morning breakfast & kids enjoyed the day at mercure york.

huge issue for me as over 4 years sober and what about those on medication, kids etc

staff where so friendly, we got upgraded to suite due to double booking, fan provided in room , spa bath was amazing, food was good

all good with the morning breakfast & kids enjoyed the day at mercure york.

the wifi was a bit variable

private parking and located in

parking was very busy

plenty of parking so that was great

lovely position in the village directly opposite sister inn and plenty of parking in walled area opposite the inn

warm and convenient for theatres shops etc and a good well equipped gym

close to town had a gym breakfast included in the price

good breakfast, we find a very clean room done by gabriela, reception staff very helpful

gym is good and convenient but some of the screens did not work and would be great to have slightly

location, good breakfast, gym facilities

the gym and pool were lovely too

free parking in the grounds and close to lots of restaurants and curry houses/shopping etc

was an absolute delight to stay here however the check in time is very late if you could do early check in or options to come earlier and earlier check out that would be fantastic

kids food was frozen and m/waved. not enough.

excellent scenery, hotel was good. room service was excellent.

good location, near to every thing, reception staff were very helpful, our flight arrived very early and they allowed us an very early check in, excellent house keeping, very clean spacious room

enjoyed breakfast

the price of parking the room service- shocking!

no wonder the bar was

, eggs like bullets, sausage terrible poor quality, bread stale would prefer individual jams as kids putting fingers in to taste and flies on the jam i could go on