, the pool area could use some updating but it is clean and well maintained

there is also a casino attached to the hotel if you are a gambler and a bar that plays music

the wifi could be have been much better

the customer's service was excellent , especially the in room service, love it

parking was available

the rooms are spacious, immaculately clean, and thoughtfully equipped with cooking facilities, laundry amenities, a fridge, and comfortable seating—ideal for both short and extended stays

kitchen service was a bit slow at times but eventually the meal arrives with a jamaican smile!

the hotel also has a gym with decent amount of equipment and the rooms have strong air con which is well needed

there was also someone filming a workout session in the gym that took up the entire gym in the early morning

have to pay for room service to bring breakfast to you that you’ve already paid for

breakfast was lovely

unable to order room service, the bathroom was a bit dated and the shower did not work properly

great gym area and laundry

the staff at the front desk n the pool bar ,,

the breakfast was very good room service was great pool bar staff were nice

complimentary breakfast was fantastic

someone entered our room at 6pm, saying it was room service, despite having the room cleaned earlier in the morning which was rather odd as i was

know it's island time, but our food at the pool bar took more than an hour

facilities, spa and food

to your room that was a great idea that make you feel safer that little area that cover over the pool section the balcony that was also great

wifi was slow but the fixed connection was good

taneisha in the dining area for breakfast was so attentive

was staying at the jewel resort and spa in dunn s river the 3 days before arriving to kingston and i must say that i was more

the rooftop bar could be open later. room service to order food for late arrivals

i wasn t told that the cabana pool was on the first floor, found out on my

the portions of food. also the bar could stay open later

staff is very very nice and kind the breakfast was amazing and the rooms are very spacious and clean

the breakfast was delightful, and the entire staff was incredibly pleasant, always greeting us with

the tread mill in the gym was not working

i did not like that the gym was not available for use

the pool area is too close to the outside lounge and dining, it should be separated.

the bar area was quite cold

not family friendly for kids because of the pool location the bar is right on top of the pool,it just a lot going on in

for a hotel this size, the gym was actually really good

love that there’s a bar and entertainment on location

they said there was a pool but there wasn't any

the pool was in construction

the scenery, ambiance and breakfast was amazing

breakfast was delicious

waterboiler or kitchen plates, cups to warm something or drink something

the pool area was amazing

special thanks to the bar tenders and chefs

location for airport was great. really clean pool area stunning loved the rok cafe for snacks!

aesthetics was very appealing, the room was very clean (sheets smelt like fresh laundry)

i also enjoyed the gym

liked the breakfast but it could have been a little more and as jamaicans we missed the codfish in our

servers were excellent, the young very slim lady wears yellow and black that works between the bar and the kitchen she was super always smiling, i'm planning a return trip to the hotel some time

breakfast was amazing and the place is beautiful and clean i was comfortable didn't want to

i love the pool & the gym, which is perfect for the days u just wanna hang out at the hotel

for breakfast was lovely

i wasn't able to use the pool. it was dirty.

was so friendly and helpful - the view is amazing from the pool area and the breakfast taste great

i am going to miss the morning breakfast and fresh juices

breakfast was always great. loved the overall ambience. the drinks from the bar were great too.

the pool water had a weird taste if it got on ur lips

the grounds are stunning and well manicured, the pool well kept, the rooms spacious and the restaurant well appointed

i'm vegan, and they ensured the breakfast was tailored for me

the restaurant has a gd tasty variety on breakfast, lunch * dinner menus * bar service is available too great service all

breakfast was great a good verity, location was outstanding great all round views.

included in the room rate however if you wanted a drink or dinner you had to go to order at the bar or restaurant then go to reception to pay then return to bar/restaurant to give them receipt

this place is ruined and has no pool, no restaurants also wifi doesn't work

main swimming pool was out of action.

were poor, no running water in sinks, air conditioning couldn't turn off, only 1 little pool working, breakfast wasn't available and took more money than stated on booking

the main pool was out of service and only had access to a 4

this place is ruined and has no pool, no restaurants also wifi, which doesn't work

there were kids living on the property playing around in the rotting area

the pool, bar and views are great

the pool, bar and views are great

movie night on sunday by the pool was a hit with everyone

the bar by the swimming pool has a good selection of drinks and hot food if you don't feel like

playground or billiards table as advertised, i can however recall seeing cheap children’s pool table

the wifi was very good as well, and we even netflixed on the

it would have been nice if there was a bar near the pool

wifi could be better but it's not the hotel is the speed provided by the internet suppliers across

are comfortable enough could do with updating the kitchen updating as its tired there is a room service for food and the food is really lovely the reef at the front is great lots of fish to

the jamaican breakfast