the pool hadn't been vacuumed or skimmed, the trash was overflowing at the pool and the we had to ask

breakfast offered no protein nor dairy

the breakfast was awesome and it was quiet

love the staff, cleanliness, hospitality, location, breakfast, proximity to everything

good breakfast

the lady at breakfast took care of us like we were at home

breakfast was our favorite part of the day

pool was out of service my guess was for maintenance, i was going to book at an air bnb but decided

the swimming pool water kinda green

breakfast was great. beds were comfy. also got to enjoy the pool

of the door entries to the pool didn't work and we had to ask at the front desk (i think the battery had gone flat)

pool was out and didn’t like the location other than that all was great and our night check in

no pool chairs

little spot and they had dove products for toiletries which felt fancy and the breakfast was good and seemed like they refilled it often

breakfast was awesome (they had warm cinamon rolls)

no hot breakfast

breakfast that si good ud83dude0b

i wanted breakfast hours to be extended for at least 1 hour extra.

traveling as a mom with three kids, i specifically planned for breakfast on-site, only to find out it wasn’t included with my

breakfast

the pool overall does not look same. could not find the iron located in room 410.

staff was friendly, asked for a late check out and an extra pillow and they accommodated us

clean and comfortable. better breakfast than most.

pool is warm and big, beds are comfortable with a lot of pillows

great breakfast in winnie tx.

advertised room advertised said king suite with 3 king beds, a tea and coffee maker, mini bar, spa tub

center and breakfast was shut down due to covid-19, understandable

the breakfast was good the room was large enough

spa tub was big.

spa tub and bed was big and spacious.

covid19 little bit of breakfast selection

that look like blood, the shower was gross and we saw cockroaches at the reception area, aisles, laundry room, etc

even though parking lot was gated back door into building was never locked actually think door was broken, it

the breakfast was good as well

the pool was closed. the work out room was under construction.

pool was closed

location to shrp. the bar and the bartender

not much. pool has too much chlorine.

bar was closed but they opened it up for us upon request

and the inside pool was super cold that’s the main reason we booked for the inside pool for the kids

treadmill in gym does not work

outside passage way by the ice machine, the pool closed at 9pm so we never got to use it and the kids were very disappointed, the bathroom shower had long dark hairs stuck to the tub (they weren't

pool

was what i expected my surprise was they had kitchen room service me and my kids had an awesome

rooms were clean and there was even a gym on site for guests to use

the food and bar area was great. staff also good.

the pool was nice

clean, pool, breakfast, gym

gym was nice.

clean, plenty of parking, safe, modern, spacious room, mini fridge, microwave, pool area.

kids leaving pool room nasty.

absolutely loved the early check in

staff was amazing and polite, rooms were ready on time, breakfast was great ud83dudc4dud83cudffc environment was nice and peaceful

staff wasn't friendly at all, and the 2 rooms they put us in one had bugs and the other had laundry under the bed which makes me believe it was not thoroughly cleaned

breakfast is always good but pancakes machine is a problem it’s always not working sometimes it

it was nice to have breakfast ready to go. without having to leave the facility.

ac worked good and the shower had great water pressure (sorry i look for that lol) and the breakfast was amazing eggs, breaded chicken, sausage, biscuits and gravy, and all kinds of good

clean. quite. comfortable pills. fresh made breakfast.

breakfast was super good

always come to the holiday inn express and when i come i always enjoy the pool i love the breakfast the staff of very friendly it's a home away from

the gym equipment was very

great location good gym and swimming pool.

i love the swimming pool and the great room service

property nicely decorated, clean, had a nice gentleman at reception, and a good gym available

room is very cozy. the view of the pool is beautiful.

pool and workers

front desk was flexible with late check out which we appreciated

the breakfast was a highlight, always served hot and tasty, making my mornings even more enjoyable

pool was bit hot but the weather was exceptionally hot that day.

the pool and hot tub was clean and wonderful . kira recommended several places to site see.

were kids in the next room just crying and being loud late at night

breakfast was very good, better than most, had an impressive selection, including pumpkin spice

they allowed me and my fiancé to do early check in a late checkout based on our flights

sunday breakfast, comfy bed/pillows

no pool

breakfast was poor, didn't have much variety especially for gluten alternatives.

clean, breakfast is great, and coffee maker in the rooms

there could have been more variety for breakfast.

the breakfast was lacking.

breakfast could be better

i didn’t have a chance to jump in the pool

there is a pool for kids, a little dog park and a huge pawn with ducks

the kitchenette didn't have an oven to cook in.

they don’t have grits 4 breakfast ud83cudf73

cleanliness of the room, friendly and knowledgeable staff, free and tasty breakfast buffet.

this is a great room for families with kids

all in all though, the morning guy found me a room right across to accommodate my kids and i , so that we didn’t have to move very far

loved having the ev charger available for our ev car

pool area

my kids were scared and up all night

everything was great!! we enjoyed the pool and the property was nice and clean

parking garage was a far walk

parking in the front is very limited but they do have a garage

didn t like the option of requesting for room service

also nice having dinner on site a little far from airport but great shuttle service

friendly staff and great breakfast.

early and was given an early check in

was good i'm big gym junkie just a little disappointed in the gym alot thing weren't workibg and only two sets of

the location was perfect and the breakfast had a good variety of tasty food!

best breakfast ever! please compliment the cooks!

wifi was not good at all

from iah and the free shuttle service

walkway from parking to entrance is quite steep and concerning that it was slick when raining

no gym.

two microwaves in the laundry room

the pool was my favorite

that noise at the pool after 10. and it was all small unattended children w no lifeguard.

friendly staff,shuttle, great housekeeping service, and clean swimming pool

the pool

pool closed

i loved the easy early check in at 630 am

pool. was too cold. to swimm. ud83dudc94

late check out

everything was greal. we really loved the indoor pool.

small restaurant with limited menu and bar .did not eat breakfast. staff was very friendly.

heated pool, all the amenities are amazing ud83eudd29

the breakfast was great and the beds were very comfortable

breakfast was adequate

polite and accommodating staff. clean rooms...great location...fair price and good breakfast

didn't eat breakfast but it looked

the bed was so comfy and the breakfast was amazing..

first room on the 2nd floor didn't have good wifi but when they moved me to the 3rd floor it was better

breakfast was good

rooms were spacious and they had breakfast early and everything is very clean

near the airport 20 minutes to downtown hot breakfast, scrambled eggs, bacon, potatoes and other selections

pool wasnt in service that it had some issues

breakfast was ok, little disorganized in its layout, but not a big deal

the hotel the staff special thanks to the shuttle driver.

arriving after cruise with 2 small kids, we appreciated a lot early check in

little basic gym

pool and pool area could have been cleaner.

not much parking

pool was a little dirty but that was to be expected being as my stay was in the winter time and

we arrived i was asked how many guest i stated it would be 2 adults and 4 children staying and 2 of my nephews would visit to come swim

one entrance to the parking lot was blocked with a golf cart and cones at some point during the nights and the front

location was great and room was clean. free parking

breakfast covered us 4 not just 2 of us since we would of ended up paying 40 more dollars for my kids to eat there we just went else were

elevators at certain times were very slow. bar ud83cudf7b area during parties need more help.

large guest room. beautiful common areas. free parking. good value.

at the restaurant, next, only the adults got vouchers so we needed to pay out of pocket for the kids

very nice staff , ample food during breakfast. clean and quiet.

it was nice clean room. the pillows were nice. did not get to eat the breakfast.

only property out of about 10'ish that had their pool open

. that we're not back to having eggs and sausage for breakfast it's still grab & go

stay was ok but the pool was dirty and the spa was green

free laundry room

easy parking, easy check-in, very clean, quiet location, good breakfast selections.

the pool was closedud83dude1e

good location, easy parking

unfortunately the pool was closed.