staff was awesome the room was excellent the complimentary breakfast is great

fitness equipment was lacking but not a big deal

fitness room was very nice

kids were loving it, which made momma happy

it was nice they offered it but the kids could not use it since

the property was renovating and there was only a makeshift gym

everything about my stay was amazing and my kids had a blast too

housekeeping using elevators during busy times. the laundry carts made a long wait.

breakfast, pool, location, staff was courteous, early check in was nice

was top tier breakfast was great the views were superb bar and grill on-site was stunning i will be coming back from atlanta to visit again

great penthouse bar on 3rd floor

parking is close, but requires crossing street

and breakfast was amazing

breakfast was pretty great too

to the ocean; free parking at this time of year

breakfast ,gym pool

pool hours - we need late night pool hours!

john town center and top golf

kids loved the breakfast

pet fee per night seemed kinda high ($35pn) and didn't find out cost until check out time

the bar open a little later.

daily room service is excellent and always accommodating

pool could have been clearer

i wish they only charge for adults for breakfast and not the kids.

great oceanfront room with suite/balcony, prime location, very comfortable, nice to have a guest laundry, nice pantry in lobby, especially if you have no car

loved our stay ❤ the staff was amazing and the kids enjoyed the pool

breakfast is great

hotel had nice extra amenities such as an attractive fitness center and year round heated outdoor pool and bike rentals

beds were very comfortable…we had a full kitchen with everything we needed in it

gym had super nice equipment, including foam rollers and pool was awesome at 98 deg!

the pool was wonderful

pool, beach, and bar all in one stop

right on the beach, with a pool, and bar next to the room as well

convenient to the down town restaurants, across the pool the beautiful beach

the little tiki bar is conveniently connected to the property and the pool is great

is perfect, service was excellent, allowed us to remain at beach/pool for the day after we checked out

pool is very small. rooms and bathroom was small but nice and clean.

the location, the gym, parking staff

girls at spa were really nice and

maybe a kids camp during the summer to give the parents some time

amazing pool, amazing staff, snacks, gym, all kinds of stuff to do

check in staff was extremely friendly and tried their best to accommodate my needs for an early check in time, even though they could only get me into one of the rooms, of the two i had

had a nicer breakfast than many hotels i've stayed at

the gym was tiny with only 4 machines

about but since the water felt great i didn t want to get out of the tub, and call because the spa tub jets weren t working

had they locked the laundry room the second day i was there

restroom closer to the pool that is easy to access

the breakfast was fair at best.

early check in, staff

small pool and parking lot at night

pool, laundry area, gym, and breakfast were really great

breakfast was fresh & good

the breakfast was delicious as well

location and breakfast

pool and hot tub, gym

no good channels in room for tv, pool was not heated. went out of our way to find heated pool.

did not use the pool although it looked beautiful

no one picked up room service phone after a 2 hours went down to order room service, no towels in the room had to

the outside by the pool area was very nice.the rooms was very clean.

room service did not clean room each day and the smell in the room.

the breakfast, the bathroom, and how comfortable the bed was!

awesome breakfast. food was good.

super welcoming, friendly, bar staff not just accommodating, but entertaining

hot varied breakfast selection. very clean

breakfast was cold

from the golfing to the spa to the fabulous restaurants to shopping, it has something for everyone

the spa is a favorite and worth spending a day there

from the golfing to the spa to the fabulous restaurants to shopping, it has something for everyone

the spa leadership was poor

golf course and staff

breakfast started at 6 ended by 9:30 by 8:15 some of the breakfast things were not replenished

breakfast good often completely out, even coffee

the shuttle to and from mayo clinic was great

clean room - breakfast

overall excellent, very clean, quiet. nice breakfast, well appointed and excellent price.

the pool was closed and the hotel needed a little spiffying up

the pool needed some tlc. and i do wish they would reopen the restaurant!

hotel charged an extra $25 for an early check in at 2:30pm even though hotel was vacant

the lack of maintenance upkeep around the pool area, weeds and trash receptacles not emptied

kitchen /resturant was close

chairs by the adult pool weren t very comfortable and the couch in our suite was very hard and lacked throw pillows

the pool grill server kevin was sweet, the lounge bar server upstairs was so friendly

room service is

the food. room service menu is not that good and the food is dry,

the pool was a small area and not that special - the deck area should be enlarged to accommodate more

o adults and two kids)

staff, pool for the kids, great restaurants within walking distance and really close to micklers beach

hotel with comfortable beds, lovely rooms, fun pool and jacuzzi and attentive staff

traveled with our 2 young children and we love to have the kids sleep on the pull out bed while we slept in the separate king bed

located close to the entry of the sawgrass golf course and community

the amenities: pool-side lunch and drinks, spa, surf pool and proximity to the golf course

golf heaven, needs lights turned on. very dark around the property

heated pool was very nice. beds comfortable. views great! property gorgeous. staff was great!

we could walk out to the pool from the first level

we used the gym - it was great

awesome stay and bonus, the breakfast was great!

the breakfast, customer service and my overall stay was amazing and comfortable!

breakfast was not the best quality.

was great staff was very nice it was quiet both days we stayed housekeeping was great breakfast was

that the location was very accessible to all the shopping locations and fun activities that my kids enjoyed

enough workers ( security ) kids running up and down the hallways, knocking on doors and running down the stairways

convenient location for our purposes, pool, breakfast, spacious room, ample parking.

was charged a pet fee, with no pet

tried the bar on the first night and there was a hair in my drink

the complimentary breakfast was great

easy parking

parking was only thing kinda limited, many people with large trailers took up spaces near the side

parking was an issue. few spaces and not enough lighting at night. tv's could be updated as well

parking was a bit jammed except back side and road noise was a bit higher than expected

finding a parking spot due to a party going on

pool wasn’t clean

i think the pool area need some attention.

very clean. good breakfast. friendly staff

pool wasn’t clean. everything else about the hotel was perfect!

gym needs to be severely updated

room maintenance .pool location and size.

the pool is small and closes early but nice during the day

breakfast was wonderful

crowded breakfast area- sports teams taking over common areas.

staff was rude. pool was closed until further notice.

swimming pool was kept satisfactory maintained

real breakfast food. the staff are very helpful. clean and quiet room.

location and laundry on site

the pool was broken and our kids couldn’t swim, but the rude night shift manager made our kids get

everything all staff was great, the exercise room, pool clean, coffee hot and fresh in lobby

staff, the smooth check in, check out process, the breakfast lounge personnel and the best shuttle driver ever (a cuban girl on her birthday) made my stay unforgettable (+)very nice and the decor was lovely, the staff was very nice as well and it was great they had the shuttle service free for the guests (-)they didna ? ? t wake me up when u requested , also there is no shuttle to jax airport

staff didn t pick up dishes and trash from room service outside the hotel room entrances in the hallways for the couple nights we were there,

location pet rules bar patio

the bar closing at 12

the kitchen staff popped it for us

the front desk and bar staff we're amazing.

we only wished the pool and jacuzzi were open at least till midnight, 10 pm was a bit early.

pool area was closed

weather was a little too chilly for pool, but that was mother nature.

the pool was not working

clean room & comfortable bed had kitchenette with 2 burner stove, microwave & full size refrigerator large bathroom plenty of closet

the location was great and the staff was very nice. the rooms were ok. the gym was nice as well.

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

the fact that the laundry and gym were connected made for a great opportunity for a workout while waiting for the

the little kitchen and the bed and pillows were great!

location, clean, the gym having weights and a bench was great as opposed to most hotels that just have cardio machines

the restaurant wasn’t open at night and the pool wasn’t as big we thought.

the pool area is awesome! it even gets sun in the evening. the staff was very friendly.

pool was too small

i wished that the pool hours could be extended for adults that are behaving well.

liked everything about the room was clean pool was open staff was very nice breakfast was

the kids loved the pool area

breakfast and location.

there is also a laundry

the pool is relaxing and the staff is extremely pleasant

pool could have been bigger and had a deeper end to it so the kids could dive and do flips into pool maybe a zero entry into pool

we arrived on location extra early and they accommodated early check in with no issue

pool and hot tub could have been looked after and cleaned better.

they had a wide variety for breakfast also

hospitality, the breakfast, the space in the room, the view was awesome, being able to rest well in the bed sleeping

nice decoration, game tables, pool, and terrace

aesthetic appeal, the pool, and the surrounding area made it an excellent location for sightseeing

the breakfast and the bar were good..also the location was great ever.

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table, lounge area, and pool

i liked the in hotel bar and restaurant layout

the kitchen area in our room had a bit of syrup still stuck to counter tops and even chairs.

the pool needs the be vacuumed more often.

pool closes at 7pm, no housekeeping each day

there was a nice fire pit area and nice pool

pool closing at 8pm

while we didn’t get to enjoy the pool this time, it looked like a lot of fun for the families who were in it

breakfast was a bonus, as well as pool and gym

was nice, room is clean, pool is nice and warm and the hotel is accessible to a lot of place

lots of different parking spots. very clean and nice people.the breakfast was great

pool was in an odd spot next to the parking lot/street.

parking lot

smelled bad no remoter for the tv room was next to the room service so it was consistency loud

stayed there for 4 nights with 3 kids and i didn't receive room service at all

pool doesn t open until 10 am, and closes at 11 am

was clean and our room was ready for an early check in

had a long drive that day and wanted to order food from restaurant in bar to take to the room

pool

great pool

loved the giant gym with anything i wanted

wifi isn't free in 2020, lol. prices at the bar and restaraunt were really expensive

there were alive and dead bugs and other things in the pool.

elevator could have been working and it would’ve been nice to have more than one place for laundry

there’s only one elevator that works and i wish there was another floor for laundry

pool area should have been open to enjoy on hot summer nights, need to open earlier close later or

covid is active atm, the pool and some other services are limited or closed

the breakfast excelled my expectations

i love the staff. i enjoyed the cleanliness. and the breakfast was on point

and i wish i could remember the name of the sweet lady who served us breakfast

breakfast was outstanding, order your own omelet

breakfast and coffee were decent

staff both at the front desk and the bar exceeded my expectations for this type of facility

the pool was nice and clean

i had a partial view of the roof over the pool and all i could see was chicken bones and cigarette butts on top of the roof

was the pool was clean, but you constantly move around and push the flowers from the tree out of your way

the lady at the food bar in the evening was awesome!

not much choices for a hot breakfast unless you enjoy waffles only

they quoted me the wrong price for the pet fee

i want refund for laundry, room service and pool not working

immaculate! good breakfast. great shower.

the pool an breakfast was amazing

was not one thing i could find wrong during our stay other than the breakfast that was offered was only a piece of toast and cereal

pool needs to stay open! later but understand the matter

that the pool and gym was not open

the pool wasn't ready

gym facilities were broken

the location was great. close to the carnival port. staff was friendly and breakfast was good.

the desk person greeted us warmly. room was nice and pool was great. good breakfast.

love that there’s a pool (though it was cold), we stayed here twice and the first room was clean and smelled amazing

i slept very well. great breakfast! friendly staff.

the pool area has lots of mosquitoes

clean room with good parking.

in was no problem, cameras were posted in the parking lot and situated near the highway with a variety of dining options

ft too early each morning to say anything about breakfast nook)

get no sleep me or my kids had people trying to sell me drugs and i do not do drugs and i had my kids with

were charged a $20 pet fee which was not explained on the website and was completely unexpected

no complaints. ac easy to use. kitchen well equipped with basics.

bed wad horrible. very firm and stiff. the bar downstairs was kinda loud late at night.

the bed, kitchen, and the bathroom. .

i loved that they had a bar on the property and brought food in on wednesday night from local restaurant

a good pool but too small. invest in tobogan will be good and more attractive

a very clean room and a comfortable bed. great breakfast

nice pool, very good breakfast

nice room and accommodations, clean, nice breakfast

the ladies running the breakfast and coffee area during our stay were very attentive keeping all areas clean, organized,

forgot towels for pool in room was no trouble at all to get some from desk

the bar was great

kids were really excited to go swimming after monster jam event but the pool closes at 10 and

proximity to i95 and stadium shuttle to stadiums friendly staff

all the kids in the pool area.

pool and jacuzzi could stay open a little later than 10 but other than that nice place to

also the pool was located in center of building which caused an echo when there were loud guests

didn’t like the breakfast kitchen

room, hot buffet breakfast, nice pool area, close to restaurants, mosh museum, and other attractions

staff were friendly, especially the breakfast crew

i was not expecting a full size kitchen in

breakfast was ok, didn't have waffle or pancakes

did not like that the pool was closed

the breakfast was very good the selection was nice

no towels in the pool area.

the gym was small, we used it and it work well for us, remember is a hotel not a fitness club, ha ha

breakfast was amazing, wonderful staff & service

the check in receptionist. room service food was delicious.

place was pretty amazing for a hotel, the bar area is nice, they have a beautiful pool area and there are some games in the lobby area such

i thought the breakfast was outstanding

during breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren t used

rooftop pool, gym and bar were beautiful even though we didn t get a chance to use

river view choice this one because it offered free wifi

also didn't like that the pool close at 11 we didn't get back to the hotel until after 11 and want to go to the pool but it

lobby was nice room was fine and good the gym was nice

great pool and gym on the top floor

gym was terrible, cardio equipment facing a bare wall

hampton inn apologized for the previous hotel experience, compted our parking fee and gave us a late check out

the property was in a good location with a good gym.

breakfast was delicious

this includes the front desk, the cleaning staff and the breakfast staff

staff was extremely friendly and helpful . gym was great.

wish i had the time for theb pool

no bar at the pool.

gym floor not swept in over a week. bathtub with acid stains and the parking charge was a lot

no bar at the pool.