my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

even helped with bags because i had small kids

the bar didn’t pressure while i was just looking at the menu

pool room was out of towels

i like the location it was close to everything the pool and outside fire pit was nice

and the pool is small

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

didn't eat breakfast there.

pool closing time

clean, great breakfast, great staff

plenty if workout opportunities: fitness center, pool and basketball court, yes please

the kids kept getting in an out of the hot tub at the hotel and their parents did not stop them

breakfast, happy hour, rooms, pool, gym

the kids enjoyed the pool and running around outside

the breakfast buffet was excellent.

teenage kids were knocking on doors and then running away.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

not enough parking spaces. i could hear traffic noise in my room.

breakfast was good!

the parking lot was congested. pulling in and out was a challenge.

good location, clean, free parking and a friendly staff.

the property was clean and centrally located. staff was friendly and the breakfast was great.

the breakfast and breakfast staff was very welcoming

the pool was not properly clean.

just the 3:00 am pool party.

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

24hr gym access; the hotel’s outside doors require room key to get in after hours.

breakfast was great! selection was perfect!

beds were very comfortable, and a substantial hot breakfast was served in the mornings

the breakfast was great

the staff was super friendly. great breakfast.

great location to pnc, including a free shuttle offered through the hotel.

exceptionally quiet even with dogs barking. liked the late check out.

parking was easy to find, the lobby was clean and decorated beautifully

loved the coffee as well as the pizza we ordered from room service

it was too short. wish we had time for the gym and pool.

the breakfast was great, ( real food )

gym and breakfast we're closed due to state mandate covid-19 guidelines

our room was directly across hall from laundry!!!

son stayed there while at a golf tournament

very clean, staff was very friendly and helpful! breakfast was really good as well.

due to the covid 19 it was only cold breakfast served.

breakfast was awesome

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

quiet, clean, great staff and pool.

some of the breakfast wasn’t good

they don't have really anything for kids

great location kids enjoyed boardwalk paddle board food was great

came in late from concert and ordered last minute room service

fitness room was very good

room service is very expensive

the service is good and breakfast is ok too. ;) but the air conditioning was loud.

pool closed too early

great location and value great breakfast saves time when on the road. friendly staff

breakfast choices not everyone eats pork

the pool was closed

nightly parking fee and fee for a continental breakfast.

paying for breakfast.

gym lacked certain things such as a device to keep both treadmills going.

only thing that i was a little upset about was they're not being any breakfast anymore

was hoping that continental breakfast was included.

breakfast was good also

good location, nice pool

the breakfast selection could have been better.

i did then when we went to pool we saw maintenance man outside doing nothing

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

guest laundry is available, but one of the machines was out of order

the pool was built too small, but it’s good enough for small kids.

we were beside some customers with kids that were a little to loud.

the property this was my second time staying and my kids love the pool and the breakfast in the morning

enjoyed the large breakfast selection, the room was quite comfortable in all aspects

hotel has a fitness center and laundry available

the breakfast was always ready and it was a clean area

early check in

our room didn't have refrigerator or microwave but we were permitted to use the microwave in the breakfast area even though

small gym

there was only 1 guest laundry facility in the whole building of 5 floors

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

the total package deal - clean room, courteous staff, awesome pool and delicious food!

they have 2 computers a gym, pool, and jacuzzi to relax if you want to use

pool was fun(indoor outdoor connected pool)

big rooms with full kitchen

the room was great too, i loved the kitchenette

we chose this hotel due to it having a kitchenette and having positive experience with hilton properties

the breakfast was beautiful, the location was perfect ud83eudd70

breakfast attendant can’t handle “crowds”

the hot breakfast is the same every day. could use a little change up.

the breakfast was great

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

cleanliness, breakfast and location

was able to have a 1 hour late check out

the rooms were nicely remodeled and staff was personable breakfast was good

rooms, guest laundry on site indoor pool,spa, and exercise room

free breakfast

breakfast times

variety of breakfast options and gym room open till 10!

room was clean. breakfast bufet was good

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

sabrina, the lady in the breakfast kitchen, was excellent

we heard kids jumping and running and laughing until after midnight above us

area, friendly staff made you feel at home, clean rooms, good breakfast, and clean and fully stocked breakfast area

no breakfast at this location

not so many options for breakfast, really missed sausage eggs or bacon kyi

it’s was clean and quiet i loved the hot breakfast options.

had a sign that said no breakfast to be taken to the room

couldn’t take breakfast back to the room.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

the breakfast was excellent.

the breakfast was great service was good to

breakfast

breakfast was ok. no eggs or sausage but it was nice.

the breakfast was very good

there is no pet fee and they are actually very pet

they could not have breakfast for the guest

breakfast

breakfast was great, more than what i expected

the hotel does not have breakfast

no breakfast.. we liked nothing!

would have liked better sidewalks and pool area

pool closed early.

i think the breakfast could have more to it, like eggs and sausage

pool area also clean

they have a big pet fee that isn't listed on the hotels website. worst customer service

entry steps into the pool are extremely slick

love the quietness and the staff is excellent. pool is amazing

breakfast was very good and well prepared and staff was friendly and helpful

we liked the overall experience. the spa tub,the breakfast the service.

very nice room and staff. pool, hbo, very good breakfast.

beds,room size,location,breakfast.

hotel, great staff, very clean, breakfast is great and roomy dining area

location was great. breakfast was ok

breakfast could have been better with more variety even with covid measures in place.

no complimentary breakfast and pool closed

the free breakfast they offered

continental breakfast

breakfast they didn't have any like egg and cheese sandwich or much for ppl who don't eat meat and

pool was closed for renovations a nd no mention of it when booking

and the pool was closed

hotel was under complete renovation. noisy chaos. no parking.

room service wasn t available but it showed on the website

weekend bar hours. but, i understand it s a slow time of year for pleasure traveling.

slack room service they did not bring towels. saw a roach on saturday morning.

stalled vehicles no parking

the pool the kids had a blast at ! it was super clean and nice !

wouldn't call it a negative since i'm a picky eater but i didn't think the hot breakfast tasted well

breakfast was great

pool and gym right next to each other

the pool was great, breakfast was great. late pool & gym hours

the commode did not flush and the pool was out.

pool was closed for the season which was not disclosed when booking.

of the pool

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

customer focused. great breakfast. great staff.

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

no hot breakfast, but i understand that things are different due to covid.

we loved the pool area! the staff was wonderful! thank you !

the gym was nice

the breakfast was wonderful

nothing really..pool could have been open

we were coming in with a 26' moving truck and it was no problem to park

pool was clean and comfortable

the breakfast was okay could’ve been a little more

the breakfast was only cereal

the breakfast was cereal and/or toast with jam

breakfast bar

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

have fruit or something besides toast, oatmeal, and bread for breakfast

it was good. wifi a little slow and cleanliness was pretty good. staff was great

the breakfast hostess was excellent and delicious

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

popcorn available and lollypops for kids

rooms were clean & comfortable. great location. decent breakfast options.

heat units were very loud when they turned on. gym didn't have towels or wipes.

the pool was a little too small

breakfast was very nice

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

comfortable place for families. spacious room for 5. excellent gym for a hotel.

pool was gross and lots of dead bugs floor was dirty

no pool

free breakfast

were very comfortable; protein options for breakfast were great

things i did not like about the facility was the breakfast

gym

small kitchen area limited to choose from

they have an indoor/outdoor pool and jacuzzi and a gym open 24/7

relaxed in the pool and spa it was excellent

friendly, great breakfast and dinners included, speedy wifi, fun indoor/outdoor pool

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel so i loved seeing everyone’s furring friends passing through

nice bar area

did notice a few cheerios that had been left under one of our beds, and many breakfast choices had run out by 8:30am

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

courtesy shuttle was out of service

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

room service hours are limited electrical outlets in room are quite limited and difficult to locate

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

did not like that the gym was not available for use

they have a starbucks cafe inside, restaurant and bar which was convenient

no room service for breakfast on monday

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

rooms, outstanding water pressure, great restaurant, next door to concert venue and bar district

mini bar stocked with everything you need

front dest, valet and room service were wonderful

tub faucet leaked and room service left a dirty drink mixer on the wet bar

also, adding room service for breakfast would be the best

location superb and enormous bathroom with a tub! handy gym too!

the fitness room was nice. the breakfast was good and coffee

the staff so friendly at front desk and kitchen

loved my room with kitchen

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the breakfast was super fresh and the bar was a nice touch, too

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn’t look as big as sqfootage, not worth the money, felt

great service and comfortable stay, room was very spacious. breakfast was good as well.

awesome kitchen and big spacious bathroom

those breakfast goody bags could’ve been just a bit better.

breakfast

the restaurant and bar area was very nice and breakfast had a lot of selections the rooms were very clean and the beds

breakfast options could have been better

the breakfast bar was very good, with all the choices available if you left hungry it was your own fault

of the nicest, friendliest staff from check-in, room service, shuttle service and drivers (john and keith) and check out anyone could ever ask for (+) the staff of the room service and i have to mention her name ms (-) technician after fixing should have asked room service to clean toilet

great staff awesome breakfast for price paid great beds

the service, view from the pool area, fitness center and food

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

nice pool facilities; clean; great staff

if the pool and fitness center was open

if the pool and fitness center was open

i didn t like the fact that there was pool, breakfast, or gym that was open

the price, it would have been nice to see more amenities or at least the option to order room service instead of having to come down and order breakfast

we stayed two days and never received room service, even when we called to get towels or to ask someone to take the trash we still had to

the bar was closed

sat at the bar for ten minutes friday night

great location. the gym was the best hotel gym i have ever seen

pool

room was great, pool and bar were great, desk clerks very friendly. clarissa was accommodating.

the room service

the bar area and the restaurant were both inviting and relaxing.

pool was closed. the mattress has a sink hole in it!

breakfast was great

the pool was not open.

breakfast was not great but thats not a deal breaker

gym (not a lot of equipment, but at least they had a gym)

the lobby and gym were very impressive

was given late check out. saved the day!

good location + gym was well equipped although some of the treadmills didn t appear to work properly

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the room had no carpet and the floors were

gym here is incredible

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

great vibe, bar scene

bar staff and the overnight hostess were great

the bar and restaurant serve amazing specialty cocktails and excellent food

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

had what i wanted - gym, walk in shower, white sheets and room was clean

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

the room is modern , clean and beautiful! the breakfast is very good

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

was not offered so did not have breakfast.

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

great bar and dinner area at night

i enjoyed the two bar and restaurant accessibility.

the brunch was great. roof top bar is awesome. location was great and spa was great.

at the bar the separation between customers could be better, did not follow the 6 feet rule

burgers we got our night of arrival by the bar were terrible with 1 dry over cooked burger patty, a little cheese & packets of condiments

appreciate the wifi

room service didn't come on 2 days

had to call for info

nice gym with a beautiful view

we were given a room next to a loud group of kids there for a cheerleading event

loved the gym/ ymca

i shouldn't have to wait 30/45 minutes to get a soda from room services that isn't open 24 hrs

great bar staff.

impressive decorations

too was clean pool was clean breakfast was available but i didn't get up for it

it was quite and the pool was not crowded.. it was very peaceful..

though my stay was short and for how bout it was that day, i would've liked to have seen how the pool looked

the breakfast bar was good too

at all they was calling before check out time almost like harassing then they don’t offer late check out or anything i stayed there for 2weeks and some change and still got treated crazy

beautiful & modern decor loved the indoor heated pool .

prompt room service. i ordered coffee and it was there in a more than timely matter.

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

room service. very expensive for cold omelette. paid $28 when the menu stayed $14.

wifi was terrible,staff said it's always spotty

there is no spa or pool which is not unusual for luxury hotels

was disappointed there was no spa nor pool to chill at

amenities were great such as the restaurant and 24 hour gym

fi, parking, breakfast, etc

we got the king corner room with the spa bathroom and that room is amazing

great location, i love the bar and restaurant, very beautiful city view at night

that the bar wasnt open

the restaurant and bar were closed for the entire day! the pool was also closed

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

i think they could do better with the food scene and the prices at the bar we’re kinda high

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

breakfast needs work

the pool was closed and i wanted to twin that morning

like everything everything was perfect and great the whirlpool the hotel with pool and jacuzzi thinking about staying here

he scared my kids and my son with autism struggled staying there for the rest of our stay because he was scared

we have a very busy schedule so it was a relief when i called the sheraton to inquire about early check in

very friendly hotel staff, central location, good gym

was given a certificate for breakfast which, unfortunately, i was unable to have because of medical tests that am

staff very friendly and excellent gym for a hotel

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine’s weekend

very good location, good breakfast and very convenient parking garage.

most importantly, the staff, particularly the breakfast bar attendant

great location, shuttle service, breakfast, large room with 2 bathrooms, 3 tv's, loved it all

just wish the bar was open but maybe the next time we visit it will be back open

the room and bar the breakfast was okay!

the breakfast

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

breakfast was ok,need grits on menu,and the biscuits could bake a little more

kids enjoyed the pool

my kids loved the indoor pool

the breakfast was wonderful and the location was great for our weekend getaway

the pool could be bigger

staff, breakfast attendant and set up

the continental breakfast was cancelled due to covid-19

cleanliness, quiet, good breakfast

breakfast was ok i didn’t like that they didn’t have grits nor pancakes the waffles was ok just

the breakfast selection could have been better. orange juice ran out and was never replenished.

more breakfast options and someone’s food was in the fridge when we arrived.

i used the gym in the morning and evening

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat