the receptionist was quite rude and unfriendly with her abrupt answers when asked for help with wifi and she smelled strongly of smoke which i find very offensive

i used the gym and sauna before dinner

good car parking

w/h) which were reasonably priced

lovely place, great staff, clean, nice views, wonderful breakfast, would stay again.

room service staff member brilliant the full english breakfast was ok scrambled eggs felt there was

wifi wasn t great

location for business trip, good parking facilities, easy to find

really think of anything although my husband said the rowing machine in the gym could probably do with updating

stay, free parking, received a free room upgrade and had a small lounge, desk and bath

95 breakfast for kids while elsewhere is for free

nothing, rooms excellent bar restaurant excellent staff couldn't be more helpfull and friendly

with kids we had two single beds and two folding beds - the folding beds were by far the most

was a lovely receptionist who seemed to be running the whole show, including breakfast service, so she was a little frazzled

great room service, very friendly staff, nice breakfast, very respectful staff

om 210) very noisy with clattering noise from bar or kitchen

the sweets on the reception desk went down well with kids. breakfast was nice.

good place for short break not enough attraction for kids

the sweets on the reception desk went down well with kids. breakfast was nice.

for my room outlook of which was the flat roof with a large kitchen extractor duct running on it , only 2 teabags provided and 4 sugars so no arrival tea and

the breakfast was understocked on some things

the check in staff were excellent, the pool and room service were brilliant.

bar staff need extra training for room service orders and getting them right - very frustrating

we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to swim

good spa facilities, bar area and location

the bar and lobby

no room service

the bar selection is limited, there's no restaurant, room service or mini bar in the room

have liked to order food in hotel or have a room service option

room service and no fridge in the room but the bar was close anyway so it didn't matter too much

wifi wasn't free in the rooms.

wifi didn't work at all, neither guest nor public.

able to have early check in and late booking out to make the most use of the room between swimming races

and very helpful and the room as great and the free hot chocolate and christmas presents for the kids was

very comfy rooms. staff were so nice to the kids.milk and cookies before bed for free for kids.

we had lunch and breakfast there and the quality was exceptional

breakfast was lovely and well organised

excellent breakfast choice, staff polite and attentive. lovely location

excellent breakfast included in the price and the staff serving were really friendly and helpful we had an

made to feel welcome, friendly staff. great breakfast and very dog friendly.