the wifi was an added boost

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

no parking.

parking is very restrictef

14th february for valentines night which was a friday and next day was a saturday and missed breakfast because we did not realise it was 7 till 9 just thought stopping at 9 on a weekend is a

good wifi reception and procedure

comfy bed. excellent pool and gym. great bar and coffee shop. staff very helpful.

and friendly service at the bar fantastic stay and look forward to another one very

views comfy bed and pillows good wifi free parking with app recommended by staff who were very

it has a great gym and pool facilities and the bar/grill provides excellent food

always a warm welcome and very helpful.also has a indoor pool which the kids love.

the kids were happy with the pool

apart from the kids that were installed across the corridor, running up and down the landing and in and out of one

the kids were happy with the pool

spa and pool closed and not enough tables to book dinner or breakfast

also, staff was amazing and the large bar area was a good place to replace and watch a game

bed, shower, breakfast, ev charger, air-conditioning, quiet, good curtains

we were expecting good room service food, but short ribs and chicken were amazing

wifi signal a little weak in my room (broughton) (+)the facilities were almost perfect the wifi speed could ve been a bit better though (-)about the wifi being a tad bit slow did the job but sometimes disconnected and took a while to load (-)free wifi was very poor - unable to get stable signal (+) loads of towels and bathrobe, wifi big tv (-)we had trouble with the wifi in the room. (-)wifi didn't work for most of the stay (-)poor wifi (+) wifi worked very well in my room, enabling me to work effectively (-)wifi was poor and dropped out for long periods. (-)no wifi signal in room

ev charging in carpark was a bonus

uipment placed around the pool) a separate room/area solely

the price of the food in the grill bar was slightly cheaper we would have frequented it more

d made wife and i

early check in facilitated

and very helpful and the room as great and the free hot chocolate and christmas presents for the kids was

breakfast was tasy, in a quiet bar across the street

we were told that due to covid we would have to have a continental breakfast due to the kitchen needing to be closed

location was perfect, beds comfy and breakfast was lovely.

breakfast very good. sets one up for the day.tradition, precedent,atmoshere.

complained every day about the sounds of possibly the extractor fan from the kitchens below running all day and night

great location. staff really friendly and helpful. good breakfast

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

beds,relaxing bar area,great breakfast friendly helpful staff and kids as always love the pool and good that there s free parking

the very slow wifi

lovely, helpful and friendly staff. comfortable and clean. good variety of options at breakfast.

staff were very friendly , the rooms were spacious and very clean

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

lovely room overlooking the golf course from balcony

i liked the fact the resort had the bonus of a spa, swimming pool and gym included and the golf course

very reasonable prices. nice location. free wifi.

wifi didn't work in the room

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

location hotel room was spotless, daily room service helpful staff

i had free wifi which helped me with my work

sofa bed for kids so bad thise is only thing i dont like i will recomend to change quick

parking eye systems always worry me because it takes so little to get it wrong and get hit by a

food was mediocre and room service charge was excessive

very clean. modern looking. bar is a great addition.

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

wifi not good as a business user, struggled with emails.. not the end of the world..

fab spa facilities

very comfortable, with all the facilities you d expect, and it was great to be able to use the pool as well

spa and comfy bed

buffet breakfast was fine

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

the hotel and location in general and the kids loved the pool.

plenty of comfortable seating in the bar area

kids loved the swimming pool

full english for me, muffins and pastries for the kids

the breakfast had a good range of hot and cold choices

perfect location. comfortable and quiet room. excellent breakfast.

staff was great, room service

beds comfortable, wifi strong, breakfast good

we ordered room service a few times and it was very quick to arrive

were more than friendly and helpful, rooms was lovely and clean, breakfast was amazing also

large room, very clean, great room service and friendly staff!!

kids had no access to the pool before 9am , we were not told this when we checked in

location, cleanliness, staff, breakfast

a huge selection at breakfast and again the staff were at hand to help and very friendly

meal in cardiff for 1 night only

desk was solid for doing work and taking calls

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

didn t try the gym or restaurant

location, wifi & staff

the swimming pool was excellent very big and clean the kids loved it.

30 am by kids

luxurious bathroom and a fantastic stainless steel swimming pool

the pool was also perfect

parking, room service menu and no telephone in room

location breakfast room service

room service was bang on time and plentiful just wish the room was slightly bigger with better

they even upgraded our room as we were travelling with kids

coffee machine in bar area could be better

oid the brie ciabatta but pizza was

the only complaint would be not having fried egg on the breakfast but that’s only because i don’t like scrambled egg

staff very friendly,kids loved the family room with the bunk beds

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee

breakfast could have been hotter

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also great and fantastic value for a

the gym was also very big and had a lot of equipment, again with a

delicious breakfast with plenty of choice and kids breakfast was free

didn't bother my kids though

noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running

the 24hr gym was the icing on the cake

like the bar staff in the browns restaurant, rude and blatantly overlooked me when tried getting a

esp cold for kids

room service

comfy bed with a good room service menu if required

charging for wifi

not overly enamoured with the burger on room service and the 5 service charge a bit steep

confused about wifi, and finally resolved. good breakfast spread, excellent location

other bar and restaurant also lovely

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

gym up to my expectations

comfortable well sized rooms, fast free wifi which is essential for a business traveller

enjoyed the spa with lovely warm pool and jacuzzi

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

no early check in available

only thing i found disappointing was the room service food menu, i thought it was a bit unimaginative and little choice, this didn t