wifi didn't work, only 3 pillows, no breakfast

big tv and kitchen

had to wipe down the room because the floors were sticky, dirt on kitchen appliances, dead bugs on bathroom counter

i wasn't aware of having dishes or appliances to use in the kitchen

the coffee table, couch & kitchen table all had visible spots of unclean areas

many young kids running the hall and screaming until midnite and again at 6 am

came with kids they loved the pool

workout room pool breakfast staff was very helpful

pool wasn t working which is huge minus,especially we were there with kids.

the breakfast was good and the staff was very friendly

pool area could have been less humid, but other than that everything was great

there is an indoor outdoor pool that my kids loved

breakfast cocktails and supper food are all included free wifi too

warm pool

was very accommodating and also worked with guests to provide pool time, even with covid limitations

w/only 2 stars, but it was beautiful, clean,smelled nice,comfy beds, down pillows,very quiet,nice breakfast

no laundry on site.

breakfast selection but i understand the times we live in.

just wish the pool was inside and i wish they served hot breakfast

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but when i went down to ask where the laundry was located,i

the attached restaurant and bar were terrific

we have 3 kids and took advantage of the continental breakfast

i was only disappointed in the breakfast. it was krispy kreme donuts and water or coffee

best gym i have found in a hotel. it was great !

i'm a fan of free breakfast, but this wasn't a deal breaker either

the breakfast was phenomenal

we pool, hot tub, and free breakfast made our visit a very pleasant one

the breakfast was the best on the whole trip

gym wasn’t in service

everything about the property was nice. the rooms, pool, breakfast, and staff was great

also there was a nice pool with toys for the kids

good location nice pool

very clean rooms, good breakfast, my kids especially loved the pancakes machine

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area, pool area, lobby); great location; connection to chilis/tavern; everything from the

the location! the free breakfast was very good and the front desk on friday night was excellent.

friendly staff and great free breakfast!

property and room was clean, fast easy check in/out, pool and gym were very nice.

was almost perfect, the only complaints might be that the eggs were a bit overdone and the pool’s chlorine content was a bit high

the pool was so cold you could not get in

they lady that makes breakfast was so sweet and really made mine and my family stay perfect

the pool was very nice

pool and hot tub were kept up and in working order

room clean, good hot breakfast. night desk attendant/manager nancy was personable and helpful.

cookies with grandma, breakfast and staff.

great place to stay with kids

awesome staff, excellent rooms with comfy beds. good breakfast and easy check out.

friendly check-in, clean facilities, good breakfast, easy to find location.

they have a very nice breakfast

no guest laundry

was very friendly upon check in, breakfast is filling, and our room was exceptionally clean

i called for and obtained a one hour late check out

of the other hotels i've stayed in said they had a pool no pool i was very satisfied that they had one room was comfortable staff was very

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

did not let me know the pool was closed the day before because it needed repairs

the pool was open and we didn't know until it was later in the day

great location! awesome customer service and complimentary breakfast.

the room was very clean breakfast was great the pool was clean i would highly recommend this hotel the beds were very comfortable

pool wasn't large enough

the breakfast was very good

there was a soccer tournament this week so lots of noisy kids running around the hallway.

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew and i said that’s unacceptable i booked with you because you have a

breakfast was good as well as the service loved the bar and grill

the hotel was beautiful inside and out! awesome pool! food at the restaurant was amazing!

pool, nice outward appearance. staff helpful and accommodating.

in the bar took excellent care of our party of 11

comfy beds and pillows, clean, great breakfast, peaceful and quiet

good variety of breakfast choices. very clean area. comfortable bed.

breakfast was included and

my kids were disappointed that there was no pool but we took advantage of the ymca

breakfast was really great looking

the fitness and the casino and the restaurant

parking

room service. called several times and no answer.

room service was slow and incomplete.

wasn't anything i didn't like. it was a beautiful hotel and casino.

they have a 24-hour gym, an indoor and outdoor

my only compliant is the restaurant and bar were closed at 8:00pm on a friday night

pool was not the best, no free breakfast.

to use pool or gym facilities

loved having a bar and restaurant and indoor pool and hot tub on the property.

kitchen staff were very accommodating for special needs

the bar inside the hotel wasn’t open on weekends which was odd

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

great rooms, nice gym.

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat, drink and lounge

laundry room on our floor was ideal

breakfast evening social was great whirlpool and pool were clean and well stocked fitness center was very large with many

kids in the jacuzzi

cabinet door in kitchen broken, couch very dirty

pool is honestly very small for such a big

price for the breakfast was high for what is offered

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

the cleanliness and comfort. the breakfast didn’t look pleasant

breakfast menu options need to be expanded for the price hotel is charging

breakfast is included in the cost of the room, it should be completely free

pool could have more shade maybe

room service was a huge plus, and the pool and outdoor terrace area was very nice

if covid was not in place, i could have enjoyed the trip a lot better, with such amenities like room service

but the pool was beautiful and having poolside waitstaff was wonderful

pool was fun. hotel clean and lots of things walkable.

we also used the laundry facilities which i found clean and inexpensive

we did not use the gym due to our schedule, but it looked clean and very nicely equipped

gym could have been a little bigger with better equipment and the room a little bettet lit

only one room past the gym area was not up to par. i decided to have my room changed.

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great amenities, gym and pool

loved the fox and hound bar also the daily breakfast was a great convenience

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

hotel employee in the bar knows his stuff

pet fee advertised as $30, charged

louis and the bar area was very festive and fun at night

super comfy bed, great room service, very helpful and friendly staff

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of the restaurant

loved the breakfast room service

room service was a little expensive

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

great location, clean, comfortable, good breakfast and the gym.

beautiful heated pool and nice gym

clean, friendly staff and excellent breakfast

the breakfast was amazing and looked wonderful all set up

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity to our family and downtown stl

kids loved the pool. beds were comfortable

kids loved the pool. beds were comfortable

the lady in charge of breakfast was very proficient

been staying there for almost 5 years now for our quaterly visits with our grandkids

room was above the pool filter or something else, so all i heard trying to go to sleep was a constant humming noise,

front check in clerk was nice hotel very clean and we liked the jimmy dean sausage biscuits for breakfast

the pool was cold and it was very hot in the pool room.

breakfast could have been better varied

i have rented the king suite with the spa tub rooms 3 times and have been impressed this time i got a room on the 4 the floor and loved

kids even loved pool

breakfast , clean room comfortable beds

good room size, great breakfast

no microwave which caused inconvenience could not warm up milk for kids

staff failed to clean out the refrigerator prior to us arriving and our kids found a nice glass of wine and some leftover food

staff was wonderful with the kids

penske moving truck with us and was able to accommodate our request to park the truck in their parking lot

friendly staff, clean, and great breakfast

the pool needs a good scrubbing

parking was plentiful and well lit

the breakfast was enjoyable with good variety of choices.

room service was non existent.

the gym

room service stopped at 10.

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very mean to us both

the rooftop bar was nice, very pleasant staff

close to work and other things and the pool was nice for the boys

breakfast wasn t nothing to speak of

live in maintenance man staring at my wife and kids the whole time they were in the pool and kept getting on to them for touching the fence

room smelled and the pool was in the back of the parking lot, near a shed that looked like it was ready to

no breakfast cuz covid

the pool, hot tub, and arcade

the rooms were clean and there is a pool.

they did get me early check in which was

a nice restaurant close by if you miss breakfast

breakfast was poor

the bar area left a bit to be desired.

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

hotel was clean and offered free parking and internet and the staff was very friendly and helpful

hotel was really pretty on the inside, had a great bar and lobby and my room was super clean and comfortable

nice touch with giving the kids cookies and having water in the room!

to get in the pool and it was so hot in the pool room i couldn't stand it

they had a shuttle that would take us there and to dinner if we needed

shuttle driver scrolling facebook while driving my 5 year old son and me back to the hotel after dr

the shuttle service took me to barnes hospital (my father had open heart surgery)

like that it was close to bjc hospital and had shuttle services.

pool and gym space were super fun for the kids to run around and get exercise

our kids loved the athletic facility with a full size basketball court

an indoor and outdoor swimming pool for the kids, and also a full indoor basketball court.

great gym and indoor basketball court.. great family hotel..

hotel was hosting some kids sports teams while i was there and it was very disturbing

what's with the breakfast guy?

nice staff,, good prices! nice quiet hotel! pool is almost open lol

i was in st louis on business the front desk staff was very nice, housekeeper were exceptional breakfast was good

barely could understand the housekeeping but over all everything was great wishing the pool was

majority of the staff didn’t speak english so it was hard to find certain things (laundry,

airport shuttle which is why i chose this hotel

then no clean towels when we went and ask front desk the response was no we have to do laundry

free access to the pool and gym

the first time we had our kids and this time just us

it was good for the kids but need more of a hot breakfast menu

was hoping there was a pool for kids to relax in while we were at the hospital with another child

my wife and kids had to sit in the vehicle for almost 2 hours

no pool for the kids.

the gym was right on our floor and looked out over the city

the gym is on the 7th floor directly above my room and someone started doing dumbbell clings at 9 p

breakfast was very good!

indoor pool was a great bonus

pool did not look appealing, all metal was very rusted

ice machine on our floor didn’t work (second floor) also, in the indoor pool area it seemed as though the ac didn’t work and it was uncomfortably warm

very good breakfast with plenty of healthy options plus great choices for teas and coffee.

it is fun to bring our kids back here years later even after we have

there are good restaurants, an outdoor pool, theatre and it is a great location convenient to central west end restaurants and bars and

the location was great. the pool was very relaxing and beautiful.

loved the pool- fun for our kids and for us! great service poolside also.

pool and restaurants

parking is somewhat limited and tight.

pool was nice for kids

quiet, room service is good. staff are friendly.

i planned to relax in the hot tub/ pool after driving 5 hrs

parking and friendly staff

the location and the gym is nice

it would be great if it had higher end bar and a restaurant attached

how far the gym was to the hotel building.

the lobby and bar area was nice.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs concert) and the

to serious i just wish the floor was carpeted having kids that are all over the place while sleeping it just eases my mind that if they were to fall off

great workout room and laundry on site

did not get room service during my 8 day stay

the breakfast was not good. yogurt, kids cereal and frozen breakfast sandwiches.

is, restaurants and subway are close too; especially liked the free breakfast, parking and wifi

our anniversary, justin at front desk bumped my wife and i to club level to enjoy the snacks and breakfast close-by

the pool wasn't big enough for a lot of people.

room service was expensive

to the airport with a shuttle and close to several quality dining options

right next to a bar that played live music til late at night

cleanliness laundry early check in

cleanliness laundry early check in

the kids wished it had a swimming pool.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

the outdoor pool was pretty and well maintained

no bar open until after 3:00pm elevators really slow

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving and not following

a lot of people in the lobby, many kids not supervised.

the pool bar area is amazing this hotel made our night magical

nice pool and arcade for the kids

the shuttle to six flags was great.

they must not allow kids in the hot tub.

hotel, loved the pool and game room, that there was a restaurant and bar and that they had shuttles all day back and forth to six flags

location front desk people are great good breakfast great views all in all great

hotel was clean, great location, and breakfast was amazing!

the room we chose was a very comfortable room with the kitchen area/ lounge area

the complimentary breakfast was great with good choices and portions

is hotel is a great location to top golf and the factory venue

broken cupboards, kitchen wasn t very stocked

pool area is a little small but kids still had a good time.

every breakfast was very tasty. shapree was very kind & thoughtful & always there to help.

very nice breakfast served

kids running and screaming and adults also yelling and carrying on very loudly

if we had free coffee we may have stayed to have breakfast

the staff was friendly which always makes for a better stay and breakfast was fresh.

the breakfast was terrible.

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

no breakfast lol

the gym facility is lacking for regular gym goers.

great breakfast. nice selection of hot items, fruits, and cereals.

that the pool was not available during this time

we didn't use the pool or fitness room but they looked to be in good repair

breakfast was decent, love the gym and parking . quick trip right next door.

the room had 2 large rooms and a great bathroom and kitchen

tosha)

for a room on any floor but the first, and the room was across the drive from the neighboring bar who had a loud country -rock band playing until midnite

wifi was pretty stable and

breakfast was convenient, parking was ok, room was good.

pool was extremely well kept

my kids love the pool, it was nice and

had a truck and trailer to park and they not only accommodated but gave me a room where i could keep

the staff friendly and breakfast was full of foods and the cook was delghtful

the staff was great and the free breakfast was very good

breakfast could have been a little different, i don't eat pork so they could have had a meatless

nice breakfast

their breakfast was delicious as well

free breakfast

warm cookies and coffee at arrival very good hot breakfast

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

the pool was clean and felt very safe

pool was out of order, staff was avg

pool was closed for repairs.

the pool was shut down

kids ran hallways all night

the breakfast was more than i expected. they had so much hot food to choose from.

one of the reasons we chose this hotel is because of the pool for my kids

great breakfast

they were only being kids in the pool, and he snatched a pool safety buoy right out of their hands

the kids were really looking forward to swimming

i went in to check on a parking pass & was blown away when they offered an early check in because they had a room ready

the bar was closed

the enclosed outdoor spaces was nice for our kids to get out and run

the king room was not sufficient for 2 adults and 2 kids