bar reasonable

no problem whatsoever when we asked for early check in at no extra charge, staff extremely helpful when we were asking about where to go

was in need of an early check in

facilities for kids

was a games area for kids which kept them entertained

i used the gym once but i fell ill for my stay so i asked for a refund

we have 2 travel cots and everything necessary for our kids so this was not an issue that they don't have baby paraphernalia

spa the bedroom was so clean and the bed was so comfortable i have never felt a comfortable bed

kids running round and parents ignoring them

kids running round and parents ignoring them

guest running round hotel etc noisy kids shouting in hall ways

gym very good, food outstanding

break away from the kids becoming a disaster

guest running round hotel etc noisy kids shouting in hall ways

lovely spa facilities, pool and gym

we visit manchester we stay here, staff are really helpful and pn occasion we have had a free early check in which has been fabulous

despite being extremely busy, the bar staff were polite and very efficient

being able to have a early check in bed hard luggage was not locked up behind reception breakfast was a strange one not

the bar being open late

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they took note of that but when we arrived, the staff said that the check in time is

been charged £30 for a late check out fee that i didn’t request

aesthetically pleasing beautiful rooms great bar area

only downside is that there isn’t a pool and the dumbbells in the gym only go up to 20kg

there’s also a bar for those who want to have it nice

was friendly and went tended to certain needs, always helpful towards me and wife, i arrived early and was given early check in which was amazing, room was beautiful, overall 10/10

you have to pay extra for early check in even the room is already ready for you.

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket what would be handy if

kids were flying in and out getting more drinks or sweet goods and it was making it a stressful

complimentary early check in and room upgrade to a studio on the top floor which was great

the layout the extra facilities - microwave, fridge and gym

lovely hot breakfast and fruit and yogurt

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would definitely be back ,and thanks too the staff for making our stay so good also

very impressed with everything the service was excellent and their was a good selection for the breakfast

perfectly neat, cordial staff, large room and nice breakfast.

gin selection in the bar could have been more up market and a wider selection

there is a well stocked bar plus restaurant

gym was nice and well stocked with weights and equipment

was very inexpensive this was a huge plus and also gifted my husband and me a free drink at the bar for the match

the bedrooms where spacious and the beds where huge and very comfortable, decent gym as well and very helpful staff

small gym, massive wellbeing suite

breakfast was loveley plenty of choice, bar area was comfortable & relaxing

welcoming and modern bar area

all the toilets in rooms and public bar do not flush properly.

location was brilliant for everything we wanted. breakfast is one of the best we've had.

they sorted us early check in and upgraded one of our rooms due to our room type no longer being

the restaurant and bar was also well stocked and good value

and the breakfast was freshly cooked and just delicious

rooms with toiletries, tea and coffee, towels and a fab tv, to the onsite fitness suite, bar and restaurant

d hot)

the breakfast was great

no room service

had room service on this occasion, food absolutely gorgeous

very convenient for train station and shopping. lovely staff, nice bar food was very good

your in the heart of manchester too not far from public transport and lots of bar and restaurants within walking distance

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate to make him feel extra welcome

we couldn t work out how to order room service

wifi: is the worst we've come across in a hotel of this standard

out the staff tried to charge for late check out even though when i arranged it with the guys on night duty they assured me there was

great breakfasts. loved the bar really nice vibe

the wifi wasn t the best either and the tv cut out a lot

really nice breakfast, bar area very welcoming and relaxing, excellent gym

would be nice to have a hot food option for room service rather than just sandwiches after 2200

we even had early check in for free which was fab

limited kids option in the restaurant

stayed one night for a night out they facilities an early check in at no extra charge and even gave out a complimentary cookie on arrival

the spacious bar and restaurant and the staff were very friendly

considering we are in lockdown, the plated full english breakfast brought to my room bang on time was amazing and was still piping hot

i didn't get an opportunity to utilise all of the facilities on offer but was impressed with the gym set-up

the convenience of location. excellent clean and comfortable room. excellent breakfast.

sofa bed in our junior suite suited our younger kids but might not have been that comfortable for anyone older than that

if j had stayed longer i would have tried the gym

could pay for a late check out the night before as an option for 20 pounds

wifi is poor

im guessing maybe the room service people possibly just forgot to come back with those items

clean great service by staff great breakfast

asked for a late check out and staff at the front desk was not very nice about it.

bar at the reception and relaxation area very nice

we arrived at 9:00 o‘clock and early check in was no problem

the drinks in the bar were good, but pricey. nice atmosphere.

comfort of the bed , the bar was very nice ,and 12pm checkout is great

in house bar was very quiet and for some reason the restaurant is covered in tvs

the food was top drawer, the kitchen team were impressive to watch fair play my only gripe would be our initial room was tiny

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room although very small for the price paid

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should be free of charge though

pillows noise from outside the building as very central location strong smell from the kitchen noisy

it was nice and clean, free wifi and the staff are very welcoming.

unable to get the tv in the room to work . not a big deal for us but if we had kids

spa was free and late check out was very cheap

was exceptional, location is very good, easy to get transport, beautiful park for kids near hotel

the gym facilities could have been onsite.

couple of the amenities the nest 360 view bar / lounge and the flix screening room were not yet opened / available during our stay but it

were very friendly, and helpful in reception and the bar

amazing foyer, games for kids

hotel was great with kids, they were so happy there and the staff was amazing

filter water on tap on every floor was amazing, the gym was huge, all the staff were incredibly friendly and happy to help

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

beautiful decor, valet service, excellent room service options, friendly staff

a very comfortable and unique bedroom, room service was fantastic, and the breakfast was customised to my order

a wonderful stay , room service food was perfect , just a great night , we will stay there again

decor is funky and the view from the bar is fab

liked that there was 24 hour room service for some items - think this was great

wifi not password controlled a/c couldn't be set below 19c and would switch off when the key card

wifi crashing unable to connect devices with the tv

had a room service dinner which was frankly awful

erything in walking distance and great access to public transport), equipment gym, very elegant hotel

the gym is absolutely brilliant

no room service menu in room

room service ended at 8.30pm for hot food

room service was amazing and very quick

amazing infinity pool and excellent gym

bar snacks available, not a huge choice but adequate and again hot

bar and small eating area (breakfast choice of continental and full

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

had to pay 10 pounds to do my laundry and i didnt like that

-amazing and friendly staff -kids

room, shower, wifi and staff one receptionist named rebecca assisted me politely and i very much appreciated

to pay 10 for an early check in as we arrived at 2pm

the bar was open 24 hours also room service respectively

well equipped with fast wifi, t

breakfast was included and buffet and continental which set us up nicely for the day

24 hour room service . small menu would be suffice

room service available, not enough plug sockets in room non near the beds

& helpful staff, clean & tidy, got early check in, fridge in room, short walk to/from piccadilly train station, tram stop around the

very noisy laundry delivery and collection lorry underneath my window at 06

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

room service options and the breakfast in the morning was delicious

the cooked breakfast we had for room service was poor, which was disappointing given the cost

huge rooms and amazing comfy beds and linen nice robes and a late check out

with wifi connection

the manager and all staff in the bar were wonderful and very welcoming, and the cocktails were amazing

great central location and great value for money. lovely bar area and room perfect.

help when our room had an issue he did everything to help and even compensated us with a grateful late check out

hotel and bar perfect for a birthday celebration

amazing bar area with a great vibe

lovely breakfast overall 10/10

hotel lovely and staff, late check out too for 12

we loved the spacious shower, big television and common area with bar and pool table

early check in

an early check in but carpet in room was one of a few that were having the carpets cleaned so room was

offer fried eggs at breakfast scrambled egg to dry

the breakfast was very nice and the staff was very helpful and nice

friendly staff..comfy bed ...good breakfast

friendly staff, great breakfast options and loved the late check out

a top draw bar with some good guinness, top draw breakfast as well

couldn't fault it really just a bit cold in the bar area

the gym was well equipped though

location was great, wifi worked well and bed was somewhat comfortable.

m instead of 3pm) arrived at 1pm to be told wasn t ready so was only allowed in

rena spa was really nice highly recommend

booked a family room as we were 2 adults and 2 kids staying in the room, and as breakfast was dropped off at the room, we only had breakfast

requested an early check to make the most of the spa facilities before an event later in the day and to allow my

the spa is exceptional with comfortable robes and slippers

staff helpful and very obliging ice machines on the floor were out of order so i had to go to the bar for some ice

so we were a bit nervous the first time we put on our robes and took the lift to the health spa incase we were turned away

mega friendly, the hotel was mega clean, the room was exceptional and even got early check and late check out when requested, couldn't fault a

think the breakfast offered was a bit steep in price

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

fantastic location in manchester, beautiful hotel, amazing room service

were in town for a concert and needed early access to our room to get ready on time - the staff were very accommodating and arranged an

couldn't find the gym