the staff went above and beyond to accommodate our early check in request.

i asked for early check in so i could get the keys prior to heading to crystal mountain resort for a wedding

large suite with 3 beds and pull out. nice pool and hot tub

in any case the kids loved the pool and the breakfast selection was quite good

good breakfast setup

clean room, friendly staff and excellent breakfast offerings.

they took my clothes out of the dryer before they were even dry so they could wash their own laundry

we enjoyed the pool in the evenings and the hot tub was one of the best

but it was great and the pool is nice too

well kept cabins with all the amenities — especially loved the pool

whirlpool and indoor pool

the pool and hot tub was great

the night was quiet and breakfast was substantial and tasty

all else, the best continental breakfast i've experienced in a long time

staff and breakfast.

free breakfast

the breakfast was not great. hard boiled eggs were the only protein option.

it was clean and all staff were nice. breakfast was fabulous

it was very clean and the rooms are so spacious. the breakfast was great and tasty

the breakfast was great each morning! the room was clean! the staff was very friendly!

breakfast was okay.

only used a few items from the buffet, we were able to prepare our own breakfast in our suite, which was very spacious and

kids in the pool after 10. they were probably of age but were so loud!

the free breakfast was amazing & packed full of choices

we had a very early flight out so we diid not use any of the amenities (pool, breakfast) only about 7 hrs worth of sleep but the bed was wonderful

kids played in pool and me and my wife loved hot tub

i do not eat white flower, my breakfast was limited to eggs, juice and coffee

good gym

also, the room service was not what is expected at a place this price

room service was nice in the morning and the food was very

no room service menu was available, the one provided wasn t up to date

everyone's breakfast the next morning was amazing

dirty, no room service - period of any kind, no restaurant, air conditioner was malfunctioning

no room service either

it was easy to get to and parking lot as very convenient

unfortunately, the daily room service was limited due to covid related issue

person in line front of us with 2 kids had not been attended to for several mins

entire staff was friendly and helpful - from check-in to the bar to the breakfast staff

james the bartender, the food, the pool, it was a fantastic experience for us

excellent shuttle service took us to and from dinner

our stay our wifi / cable was out which was an issue with trying to get kids to calm down and sleep

decor, amenities and the shuttle service was great

great location, awesome view, terrific breakfast, kind pleasant helpful staff, nice pool and spa and decent

very close to downtown. pool and hot tub. breakfast. staff.

of arriving, room was clean and comfortable,beach looked nice, the shuttle service made it easy for shopping and the little tour of downtown was a great help, pool

the spa was outstanding..loved all the mirrors in the room..

the tub worked great, everything was clean, breakfast was great, staff was friendly and views of the lake were lovely

pool plenty of towels, i needed a shower chair and the guy at front desk brought it up immediately

the staff was friendly and having a shuttle available is an amazing touch-above and beyond.

hotel shuttle was so convenient for seeing things around town and getting to the airport and the drivers

pool, hot tub, and gym were amazing

parking was not the best. we ended up in the overflow lot quite a bit.

they offered us a shuttle to our dinning options

my kids liked the pool

friendly staff, good location and shuttle service, great breakfast options.

was bummed pool was closed oh well maybe on our next visit

everything was wonderful. comfy bed, nice shower, helpful staff, great breakfast.

my kids really enjoyed the pool and i loved that we could enjoy dinner on the patio when we stayed at

the pool was ok. the hot tub was excellent. the breakfast was excellent.

amazing pool area. just what the kids needed on a long road trip.

nice breakfast!

is very nice, rooms are clean and moderen, the breakfast is good and different both days, the kids had a lot of fun in the pool

complimentary shuttle to and from downtown and immediate area was great

the breakfast was amazing and the free shuttle never took more than 10 min even on a busy weekend

nice that there is a pool and small gym

pool and hot tub open 24 hrs

the free shuttle until midnight was a nice perk! great staff!

this property had an outside pool, which if i’d been staying longer i would definitely have used

pool area very nicely landscaped

very clean room. convenient location and great pool.

in the pool was not working and the hot tub was down

the swimming pool was nice, the room was clean, the beds were comfortable.

easy access from the road. the breakfast was good. the staff was very friendly and helpful.

great free breakfast. lots of choices. only challenge was seating but everyone found a seat.

breakfast was amazing in quality and variety

not a variety of breakfast foods

breakfast could have been a little better. liked our breakfast we had at the midland location.

parking can be a bit tight due to having not only hotel guests, but bar/restaurant guests on

convenience of the pool and lounge in same building. close to downtown makes it convenient also.

dish soap the original kind only in wash to whiten linen and or a scoop or two of oxi clean with laundry soap makes the whites stay white and not get yellow also helps take the yellow out in one

bar inside the hotel

beach is fabulous and the restaurant is fun! they let us also have an early check in ud83dude0a

the breakfast was lame but for the price point it was as much as you could expect.

i liked everything; location, pool, very friendly staff.

lots of trucks and workers in the parking lot.

location and breakfast

the pool was not in use but this was explained on check in (despite it still showing on line which is a

is right on the bay, not far from shopping, wineries, casino and restaurants

breakfast was fine location was perfect

i really liked that it has the peloton on the gym and would recommend that it is noted on the booking site that the hotel has peloton bike

bed and spa bath were extremely comfortable which was excellent for my husband whom has a bad back

was adequate, some daily variety would make it better we were on the ground floor with the spa tub in the room, found that a bit strange with the tub almost next to the bed

happened to come when the pool was closed for painting

breakfast was amazing and the room was stunning also my kids loved the pool

a complaint, but we wish there were more breakfast options

clean room. nice breakfast variety friendly and helpful staff.

there was one larger wastebasket under the sink in the kitchenette area and a small one next to the toilet

pool hot tub and game room for the kids and wife

the pool and games room was a big hit with the kids

nice room, indoor pool was a plus. balcony was great, nice view of the snow coming in.

the kids had a wonderful time at their indoor pool which worked out great since it was a little chilly

we loves the resort! our kids especially enjoyed the pool!

clean. good breakfast.

laundry equipment available. good breakfast.

painted elevator #’s, laundry matt not in a room but outside my room & to top it off ants stacked my take out garbage

friendly staff, comfortable, good location, good breakfast

gym was very outdated, stopped working out the second i started

pool was small

the pool was small, no microwave in room, no bathtub.

the bed was super comfortable and the breakfast was great

the indoor pool is a reason why you choose this hotel, just know that it is very small

pool wasn't as deep as i thought it was going to be, and the floors were very slippery in the pool

(make sure to visit pearl's louisiana kitchen for awesome food

breakfast wasn’t anything special, cereal bars, muffins...and coffee.

the spa tub felt amazing

this was the case with all the facilities in our room-spa tub, bath, and 'kitchen' sink

they must’ve been booked solid too, because even though they sat late check out is an option, they could only allow us 30 minutes and were calling us 15 minutes

a lot of traffic just off parking lot

rooftop bar was also very nice

great location, easy parking and close to everything if you have a car

parking is a nightmare

parking is limited, but we never had an issue getting a spot

we got here 15 minutes before our early check in so i called and sure enough it was already ready

entertainment for kids wonderful pool spa sauna nice library with a fireplace games arcade room exercise room a very

now only operates on week-ends so we had to make other arrangements for getting downtown or the casino

pool/spa said it was 24/7 but when we got there it closed at midnight and didn’t open until

breakfast was great… need another pan of pancakes so people don’t have to keep waiting

breakfast was awesome & for october to december they have a promotion called snooza palooza where

included breakfast

newer hotel. room very clean and breakfast was great.

always clean, great staff, good breakfast.

clean, spacious rooms, lots of handy perqs

everything especially the golf course!

staff was wonderful, our room was ready early, the bed was very comfortable, the pool facilities were lovely, the shops were a fun variety, the food was awesome--- especially the

we just wish the pool and hot tubs were open later than 9pm.

loved the fact they have a private lake access on lake michigan with fresh towels and a bar with food and a private pool they had a shuttle to take you to the beach down the road

troy, the lobby bar bartender