restaurant and bar area well laid out

comfortable and clean, very friendly and helpful staff, truly dog friendly (allowed in the bar for breakfast and dinner and even had his own cooked sausage made for him

food in the bar took abit of time to get to table staff seemed to be a bit overwhelmed but over all nice

even stayed up late for us in the bar so we could finish our card game

we went down to the bar for a drink and something to eat and were again met by smiling staff

excellent location. parking on site. very helpful and friendly staff. would stay here again

breakfast was included in the price and was tasty, filling, and offered a good variety

setting, great food and drink options at the bankes arms, both breakfast and dinner were excellent

breakfast was excellent and ordered the night before so was served promtly, very friendly local

castle comfortable bed great size room powerful shower free parking at the rear of hotel great breakfast highly recommended very polite and friendly

second night we just had room service sandwiches ( as we had had eaten earlier in the day ) which was no trouble for them (-) the brochure in the room stated that room service was available it wasn t (+) 1) we overslept and could not be bothered to rush for breakfast ,so ordered room service for a continental breakfast

very comfortable room with spa bath

fantastic bathroom, drinks in garden, dinner and breakfast all fantastic quality

stunning place. great staff and delectable breakfast

is tricky, it was a surprise that the bar was shut when we returned saturday night about 10pm, just as well really we had had enough to

excellent breakfast, very friendly hosts, ideal location, 2 min walk from main highstreet

the quandary each morning of which fabulous breakfast to have.....they were all superb.

excellent host, breakfast really lovely

owners, comfortable bed and delicious breakfast

i particularly appreciated the way tom and melz got my room ready for an early check in

good food/ beer garden / busy little bar / friendly staff / breakfast

nice breakfast included and plenty of parking with a bus stop right outside if needed

friendly owners, comfy atmodphere in the pub, very nice breakfast, enough parking space, bood pub grub- all we needed

the wifi was not available in the bed room.

nice size room .parking easy.breakfast spot on.

10 parking was a bit of a surprise. i guess i need to read the small print more carefully!

good breakfast with a pleasant staff to help.

wifi was poor in the room, maybe because our room was on the far side of the building

room service breakfast was cold and served without any condiments

lf term)

parking free but car park quite small

the streaming service on the tv, which was advertised, also did not work due to the weak wifi connection

wifi was not the best but not a massive issue

hotel is a 5 minute walk to the beach and has the added bonus of on site parking

i ordered room service and got the best fish and chips i ve ever eaten delivered to my room

there was ample parking

breakfast on the balcony is a must

parking, modern large bedrooms, lovely balcony

a sea view table in the restaurant for dinner and breakfast, although the first morning we had room service breakfast

breakfast was delicious with plenty of choice

excellent location, breakfast and staff.

hotel was absolutely amazing, we loved our location, our room was gorgeous with access to patio, breakfast was wonderful

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

everything you could want from a continental breakfast

very clean and freindly staff and good breakfast

no room service through out the stay of 3 night.

the kitchen in the apartment had everything youd need

great for access to local town and poole, nice outside bar areas, rooms great with superb views

very spacious apartment and well equipped kitchen

music noise from party in bar area on first night was noisy and disturbing

breakfast was great and parking space was convenient and safe

great breakfast. the off road parking is a plus. charming hosts.

parking was tricky

wifi signal is limited, we had our daughter so without this working i think you all understand my

was well organised and delicious perfect to have free parking stress free close to beach / restaurant/ pubs / theatre/ cinema little extras like cold

bad wifi at top couldn t get any channels on tv

wifi signal was very poor

and spacious room and the kids liked the bunk bed

we booked for 4 adults 2 kids

might have been ok for a couple with no kids.

comfortable & clean with excellent gym/pool and close to beach. staff very friendly and helpful

the wifi was slow other then that everything was nice

lovely they offered us a free upgrade and a complementary drink and we didn t have to pay the room service

the kids and i had a good experience

the spa facilities were really nice, once again the staff were friendly and provided high quality