the pool too much cleaning products

pool was dirty so all the kids were in the hot tub with adults

the complimentary breakfast was also a great touch

very good very clans the breakfast tables people who serve keep it neat

have to pay for water in the gym)

was clean, parking and breakfast were included in the price and the staff was friendly/acted like they were genuinely

the breakfast buffet was great as well

breakfast was great, and hot

the property was very updated and clean. they have a wonderful gym!

also a pool

hotel, the rooms, hallways and welcoming staff and continental breakfast including 24 hour coffee and tea availability

great breakfast included

continental breakfast and coffee in the morning were perfect

the breakfast is excellent

breakfast was a continental style breakfast. and it met our needs

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

convenient location, early check in was fantastic. clean, friendly, great place to stay.

do not try to eat or drink in the hotel bar/restaurant

fantastic night clerk very helpful in indicating where to park our 10’ uhaul

the late check out time was good, because we had a a noon check in time for our cruise

location on the harbour, friendly helpful staff, beautiful property and good breakfast

perfect, breakfast, perfect

i didn’t like, access to the pool, gym, outside bar, you have to walked through the food area to those location

came for the whisky bar but it was closed to the public for a private party

i loved the location i did t have breakfast the staff was superb

nice on site bar and restaurant

however the room service/restaurant staff were friendly, helpful and professional

drink at the bar this time was nice since last time it was closed due to covid customer service was good and

the fitness center and balcony

no room service menu

i appreciated early check in

loud at night because of the bar down below

i also appreciated that the front desk serves as a coffee bar by day and makeshift bar by night

the room next to us was so loud with a lot of kids in it

i really liked being able to text for an early check in

we were also very disappointed to see that the pool was gone

was told there was a pool, jacuzzi, bathtub jacuzzi, wet bar microwave, and deaf hard of hearing accessible and it was none of the above those were the main

we enjoyed the onsite bar and bistro

not much for kids to do since pool was closed

put me and my guests out, i had little kids that was under the age 8 with me

there is a cool golf simulation place right next door that we went to

rooms are beautiful the site from room is amazing very clean and sterile lots of activities for kids

my family enjoyed the shuffleboard game in the lobby and my kids and husband enjoyed the gym

the breakfast was good and coffee and tea is available 24 hours

decent continental breakfast and very friendly guests

the spa is excellent.

order room service for breakfast -do not recommend the restaurant adjacent to their lobby!

the bar area in the room was a little dusty and the coffee maker had a used cartridge.

the fact there is no bar in lobby area

the pool was great on a nice summer day

a lot of kids in lobby playing

fact that there were no complimentary water bottles in room and the fact that the restaurant bar in the hotel was only open very limited hours

we had to ask every question for gym etc and breakfast details

gym was decent; big and enough cardio and weight machines along with two peleton bikes

gym needs to be refreshed; was not modern and appeared to be poorly maintained

the valet attendent to front deskand especially hotel employee in the breakfast bar who made us feel like we just came home

rooms were updated, clean and had a kitchen

liked the valet services, bar drinks, employees, open, spacious, and comfortable room

of bed sheets which didn’t work out well for us because we wanted to use the sofa bed for my kids and we ended up sleeping on the bed together

clean this hotel is and the layout is beautiful,the room is set up like an apartment with a full kitchen

basketball and racketball courts tennis court indoor pool all on the roof, which is nice

i loved the staff. they were friendly and very helpful. the gym and the pool was great as well.

great location and kids loved the pool :) valet guy was great!

nice pool, sauna and gym, too

the gym

though my room was ready at 2:30, i was told it would be 50 dollars for early check in because i had not requested it previously

the gym is an excellent hotel gym. the breakfast buffet was great and the service was great.

~ja

imited menu for room service and very expensive

the hotel has a well equipped gym, which is open 24/7

we wish the bar had been open later :)

elevators the kids loved, great location able to walk across a bridge right to the harbor shops and restaurant

going to breakfast we took advantage of the gym

r room had a bluetooth speaker available) or

roof top pool and bar was a big hit

incredible room with a dining table, full kitchen with utensils (didnt use but appreciated), sofa (with bed) and the usual hotel set up but

was not expecting a full size kitchen, and it was nice eating dinner at the table

the microwave was a huge plus specially when traveling with kids

breakfast was solid.

restaurant and bar on site

there is also no bar yet it’s advertised as having one

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice and

wash was empty and they gave me a bar of irish soap instead

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

only issue was that the a/c was out in the bar area

the bar and snack cozy are perfectly stocked if the mood strikes

of the front desk staff were really nice, the gym was convenient and had a lot of equipment for a hotel gym

we loved the idea of the room we selected as it was two double beds and a bunk bed for our kids

vending machines and very expensive mini bar

was no breakfast available - only coffee as the restaurant was closed and there was no room service menu either

gym needed some upkeep and elevators weren’t really all that speedy.

the sky bar is a fun 2

have to leave the hotel for food with the bistro, happy hour specials, and hotel restaurant, gym included

pool, hot tub, jacuzzi to relax, no room service ud83dude2d absolutely no entertainment for kids what so ever, it’s huge and has a lot of open space for updates but still an amazing

the bar staff was awesome

to swim, didn't know about booking time for the pool

the location, the staff the pool the hymn the room

no sausage on breakfast bar

the gym is good with plenty of space and equipment. room was spacious and comfortable

nice gym and pool

gym was aweful

early check in. parking. size of room. comfortable bed.

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and overall good eating choices to carry to your room

nice gym and incredible pizza from lobby restaurant

the gym facility was unavailable upon check in

yet the gym is open for 24 hours

breakfast was good.

free shuttle from airport stops running too early

i thought the breakfast was good and the staff was extremely friendly.

clean room, very comfortable bed, decent breakfast.

location close to the hose shoe casino.

breakfast stopped at 9am during the week

have been given only 2 vouchers for breakfast even though we were 2 adults+2 kids and i paid for the breakfast in booking

the parking lot is just cross street from the hotel with ev charging stations

the room service was exceptional

- mac gym next door is great, though i wish the hours were longer

they could use more than 1 waffle maker at breakfast. the waffle station gets very backed up.

the pool and hot tub should be open later.

hotel was clean and quiet. early check in was nice.

the breakfast was exceptional - scrambled eggs, sausage, pancakes, make your own waffles, fruit and

wonderful bar and speakeasy

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

the lobby area was well outfitted with seating for adults and games for kids and families

housekeeping was rushing us out at 930 mon and we had late check out

the bar on the rooftop was excellent

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

the breakfast was the best

breakfast was very good, but not big enough seating area

breakfast was good. a nice selection to choose from.

the entire hotel was very clean. breakfast had variety.

came here on a pinch needing an early check in and the front desk assistant had us in before 12pm, when check in wasn’t until 3pm

we booked because the property claimed to have a pool but the pool was empty.

the pool closes early and opens late the room had roaches and was not very clean

the elevators seem old and like it’s bout to give out. no towels in room nor pool towels out.

is friendly, there are places to eat in walking distance,swimming pool is open

the location was really close to shopping. and the temperature of the pool was amazing

not find the free breakfast

breakfast was disappointing

the continental breakfast was good for us.

as nice as the hotel was, it would’ve been nice to have a bit better breakfast options

everything was excellent. would have liked a hot breakfast. but all in all a very nice stay.

were told that the bar in the hotel stayed open till 11:00 pm but found that at least on two nights it was closed

room service only from 4-10

wifi

wish the eating and bar area a little separate and warmer. more comfortable furniture.

the bar in the restaurant didn't make mixed drinks, i

water in the swimming pool could have been a lot warmer

the breakfast can be better sometimes.

proximity to airport, and shuttle service.

also, really appreciate their gym

close to the airport, shuttle, free parking, and good breakfast.

the staffs were very nice and helpful. the shuttle from and to the airport is a plus.

you have to pay for wifi

we were shuttled to and from the new guinness brewery, which was also fantastic

in serious need of a quality of life upgrades. such as more reliable wifi and ceiling lights.

flight and transit, all to be dropped off at the wrong accommodation

we didn t receive breakfast like promised

conveniently located off i-95. free wifi and fitness center.

my children really enjoyed the pool

free parking and a wonderful complimentary breakfast

microwaves and refrigerator inside rooms indoor pool

i was traveling with my two very young children (1 and 4) so the shuttle driver agreed to pick us up directly from the rental car facility

nice staff and bar area

airport shuttle took a while to arrive, and the spot to wait for the shuttle was not clearly marked

great staff had ride with shuttle to return car night before flight made life much easier

shuttle service efficient and quick

there was so main kids there and the adults really could not get in the pool you it s was like we had to find other things or places to go due to so many kids in the

no room service and no communication on how to get clean towels or more coffee

everything the pool

it is very clean and quiet. the bed is huge. the hotel has a gym, pool and restaurant

liked the friendly front desk staff, the location of the hotel right off a major roadway, parking at the hotel was very open and spacious

nice room with kitchen facilities.

shuttle to airport. kitchen facilities, clean, cool closet

location was perfect. breakfast was great.

the room is clean...awesome breakfast.. comfortable room size

it was very clean, great breakfast

nice that they had a shuttle to the airport

the staff were great. breakfast was good. nice clean rooms. laundry available.

it was run down but it did what it had to do for a one night's day we arrived late check out was 11 free breakfast was handed to you yogurt was not cold toasted a bagel the

they shuttled us between the airport and train station during our stay and told us just to call for a

laundry took quarters but there’s no change machine and front desk didn’t have quarters

airport shuttle at 3am!! nice tv and shower

staff was very welcoming, airport shuttle was on time

clean, comfortable, prompt shuttle and excellent breakfast

the hot breakfast had a nice variety and was very tasty both days and we were able to linger a little past

staff helpful especially with explaining shuttle services

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

the kids swam and the adults hung out chatting

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

the hotel was great my kids loved the pool and the service was nice

overall staff courtesy and the shuttle drivers.

shuttle bus driver took too long for us to leave almost making us miss flight.

didnt have a great check out experience the clerk wasnt present the shuttle guy didnt come check the lobby for people that may have been waiting inside he picked up

prompt shuttle ride to/from

for maintenance because that was one of the reasons we chose this hotel for something for the kids to do

the location.. front desk staff was nice and gym ..

no whirlpool and the swimming pool needs an upgrade…

outdoor pool only

breakfast, clean room.

allowed early check in, which was appreciated after hours on the road

great hours for the pool

the bar was open for a full menu of delicious variety of real food, not just “bar” food

we did not use the restaurant or bar area

room was clean and nice. bar was open.

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

restaurant and bar staff and the gym.

need a pool!!!

kids and i stayed for the weekend because our ac is broke

gym was closed

shuttle to the airport was good.

the hotel breakfast is terrific

property is close to bwi, staff friendly, very clean and we park our car there and use the shuttle

the fact that the pool was open and you didn t have to reserve a time was even better

airport shuttle runs 24 hrs, no reservation needed

pool area could have been better since i came to relax in the pool

desk staff were particularly cheerful and welcoming; airport shuttle was always on time; great location; safe and

coffee was amazing the bed in the room was really soft and the room was semi-soundproof and very spacious the spa tub was very relaxing and the waffles were

the work space was great for what i needed and the wifi was reliable, which was a plus

wifi didn't work most of the time

the kids loved the pool also

the pool area and hot tub was great for the kids to do where there

free coin laundry.

there was a free laundry with fresh apples which were also free

everything free laundry gym clean etc

also people were using the gym playing very loud music

modern rooms with full kitchen already stocked with pots and pans

late and checked in on the phone and the front desk recommended a delivery italian pizza place

no pool no jacuzzi no gym whole downstairs was under construction not happy

i used the gym which was great by the way

very clean, great location. the gym is great.

neighbor room had screaming kids and parents turned volume of tv way up . . . just too loud!

the gym had a nice water cooler and filtered water, but it would effectively dry up before getting your

we were able to do laundry, and there was a workout room

the pool hours should be open up by 8am

boring breakfast

modern decoration, great breakfast variety and quality, 5 minutes drive away from white marsh mall and other attractions

safe parking on site and close to the airport

in room service

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting or

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect location - just 5 mins-

no one told me how breakfast worked so i did not have any

the bar could be was open longer and bathrooms need a good upgrade.

ordered room service and got food poisoning

the hotel was nice clean and had good amenities. breakfast bar free parking it was great.

i would say that the breakfast could be a bit better but aside from that i have no complaints

wifi wasn't free and the coffee maker was great but only had decaf coffee

the only option was room service which of course is very expensive and obviously not on site either so very slow

of the treadmills and bike in the gym seemed to be broken

good breakfast. could use meat options for those that don't eat pork

it was convenient to the airport. we had great room service... no complaints!

rooms are spacious and clean amenities are perfect and breakfast is fresh

check in was at 3pm, but there was no early check in

large room, clean, close to the airport, shuttle available-

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

desk was able to let us do an early check in

no indoor pool

the bar /pool is open

the room was extremely comfortable, and the restaurant and bar was great.

i got into the pool with my kids all the caucasian people removed themselves from the pool

24 hr shuttle seevice

restaurant and bar in the hotel. and nice shower and towels

location was good. we enjoyed breakfast. staff tried to help.

free hot breakfast

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was delicious

shuttle to the airport and light rail

staff; great breakfast; room was very comfortable; was able to get a later checkout time