they didn't have a continental breakfast.

ability to do laundry when i needed

the gentleman at the front desk was kind enough to allow the use of laundry room dryer to dry my load of jeans because the guest dryer was out of order

pet fee us too high ($30/night) 4

we thought the pet fee was a little high compared to other locations where we've stayed

helpful staff. clean rooms with plenty of towels and soap. good breakfast with choices.

it was clean, the staff were nice, breakfast was great! my kids enjoyed the pool

book so we could us the indoor pool

pool could have been a little warmer.

the variety of breakfast was incredible. the staff was very friendly as well

and comfortable for a quick stop on the road, kids had fun swimming in the pool the next morning

the breakfast selection could be better and our room was never cleaned over 4 days.

kids loved the pool and breakfast

we traveled to attend a funeral, and we had two young kids

grab an go breakfast was nice ,lots of room and clean, works for me- thank you

pretty good free breakfast

nice hotel, liked the pool.

the pool was very cold

breakfast was excellent

free breakfast with lots of options. pool area was nice.

there were multiple volleyball teams there & wish they would have opened breakfast a few min before 7a so teams could get moving & out the door

very spacious rooms. nice gym area. nice place for breakfast.

amazing gym, great pool and great breakfast

the gym, laundry room, lobby, and rooms were very good and appealing

enjoyed the breakfast choices! sausage, egg and cheese, coffee, fruit, etc.

comfy room and good shower. good gym. plenty of free parking.

great location and my kids loved the pool

the bar and restaurant was closed.

gym was great

stayed only 1 night didnt get to enjoy pool.

the hotel staff was helpful and friendly. the hotel was very clean as well as the gym and pool.

breakfast!!

the hotel also had a free breakfast and a little bar for drinks and cocktails

hotel was clean; lobby, gym, pool and our room

the front desk and bar people we very friendly they made us feel very welcomed

appointed fitness center for a late night workout and a large two room suite with dvd players, a kitchen with full size refrigerator, dishes, dishwasher and a two burner cooktop

kitchen had a broken can opener but staff got us a new one

good breakfast choices. room was perfect size for family of 6.

breakfast was good the room was excellent and clean

swimming pool and kitchen in my room was great

pool and hot tub area were great. service was great. gym has enough equipment to get workout in.

there were people riding bikes through the parking lot at late hours

room service was slow

car was stolen from the parking lot

the whirlpool bath in the spa room was really nice!

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

clean and the hot tubs and pool were well maintained

husband loved the gym area

can't believe it had an indoor heated pool, free laundry service, and a full size refrigerator

computer room, laundry, items to purchase and anything left behind

daily room service.

there is piles of trash in the back parking lot

very clean room. the grill restaurant across the parking lot, behind the hotel is excellent.

car window was smashed in the parking lot

not enough parking. blood on the dust ruffle one the bed. maid left dirty towels in the bed.

breakfast was wonderful late check out was great

perfect temp, the hot tub alcove was very fancy and relaxing, check in was quick and easy, the breakfast options were more expansive than other hotels, there was no noise from other rooms,

great staff and amenities! fantastic breakfast!

selection for breakfast

the breakfast was pretty good also, gave you alot

the hot buffet breakfast but because of covid-19...understand

the hot breakfast is pretty good and i will be back

the breakfast buffet

staff were very friendly and prompt, the room was clean and the breakfast selection was good

only thing i didn't like was the fact that you have to eat breakfast in the lobby

laundry for dirty ball uniforms. close to a lot of eateries.

1/2 of guest laundry out of order

and laundry facilities need to accept bank cards

i was asking abiut laundry facilities and i was told yes but when asked again he looked at me than said are you even

they did allow early check in after i called

staff is great. were very nice. breakfast was good and room very nice.

no whirlpool or indoor pool.

the pool was closed for refurbishment and this wasn't listed on their website or anywhere else.

the pool was kinda small

we loved the breakfast and the bar happy hour

the pool could have been a little warmer but it was clean with plenty of room to sit

breakfast, pool, gym, comfortability in room, style and city view

they enjoyed the pool, the bed , the streaming options on the tv and of course the wifi lol

kids running up and down the hallways all night

they were remodeling the workout and pool facilities

only one person working in the bar and also cooking and serving food

the spa and gym

i was informed the pool and hot tub was working however, they both were down my entire stay.

didn't like that the pool closes early at 9p and that you had to ask the front desk to receive a hair

hotel bar is nice.

location, cleanliness & breakfast

my kids loved the pool, it was a little small when other people were there but served its purpose

the pool was very nice and enjoyable for my kids (two 7 year olds and a 3 year old), not crowded at all and very warm considering it was chilly

was a little loud in the morning when the people next door with kids were getting ready and leaving but i blame that on the loud people- i don't think it was

good days and bad days but i am an early riser and sometimes walk outside instead of going to the gym and don't wanna be

kids running around unattended

the staff mentioned one time about wearing shoes but allowed another family with kids run around alone in the pool area and elevator

e of which was hiding in the hottub the entire time) took over the pool while

night, really good bed, lots of room, easy to get in and out, easy to park a car and

the bed separate from the seating area and mini kitchen space

i loved the room, and the pool…. overall it was great. thank you!!

breakfast was great and lots of stuff to eat

breakfast in the morning was delicious with lots of options

my kids loved the pool except that water was cold

friendly staff that were very helpful...and breakfast was amazing!!!

comfortable room, good hot breakfast

we booked a hotel just for our son to swim, the pool heater was broken and the hot tub was empty

great location, pleasant staff, clean room, good breakfast selections

even with covid they had a decent breakfast assortment

breakfast was nice but they served powder eggs

beautiful property. very comfortable. exceptionally clean!!!! great breakfast!

the breakfast had a nice variety and freshness

clean room staff very friendly late check out time location

prices at the bar for drinks was ridiculous and no signs posted about prices of drinks until drinks were served

breakfast day was was ok

everything was great the staff was friendly great rooms comfortable clean great breakfast

breakfast was good. many choices.

wished the pool was open..

breakfast the next day was also delicious and the staff was very attentive to that as well, there

would have liked the breakfast better most of it was gone well before 9.00

was no baby pool for the little kids, there was no hot tub and i don't like that we had to pay for breakfast

that was a major plus for my kids

was across the hall from the indoor pool and we had to deal with screaming kids until we called the manager at 11 pm

the pool was great, my kids really enjoyed it

kids played in the pool and that was a plus

there's a dishwasher, nice size refrigerator and garbage disposal in the kitchen

comfy, the gym is clean and nice, people used the barbacue grill outside and invited us to join, laundry is available but didnt use, the hotel is clean looks brand new, great location, culturally

it was clean and the breakfast was good

nicely stocked kitchenette

gym door was stuck shut

the lobby,the breakfast,the bar,the rooms,the pool tables all awesome.

breakfast and happy hour!

pool was very small

the complimentary breakfast, especially the omlettes

loved the modern rooms, large tvs in room, made to order breakfast, as well as the free drinks at the evening social

near i 270 ramp and columbus, oh. decent mattresses and strong wifi.

r the next day it was still empty no room service

the pool water burned my kids eyes n skin

my kids didn’t get to eat a hot meal that was paid for

kids running the hallways on a saturday morning but that's parenting

disappointed that pool was too cold to be in

thin walls couldn t sleep well pool was closed

no pool for now

our room had its own gym! great, clean facility.

the gym and food was 5 stars as well as the staff

the availability of coin-operated laundry was useful as we were traveling across the country

gym could do with some more

no breakfast. location is handy for the highway.

beds comfy, we loved the mini fridge, and the snack room with microwave was very nice for the kids

they allowed an extremely early check-in plus late check out. great staff.

small gym

wish it had a pool or jacuzzi/sauna. would of been perfect.

the spa tub and jets in the king suite.

the rooms need remodeled i liked nothing about it especially to have gotta a spa tub it looked

the gym was literally a 8x10 closet with a tread mill in it

snacks in the room really put a smile on the kids faces

lots of kids staying during their travel for sporting events

like having to wait in the lobby for 2 hours in our swim attire just to be able to get into the pool, if you leave you lose your spot

was wonderful i had my 6year old birthday party there and the kids definitely enjoyed

room service was not good at all they never changed the sheets

it was almost like a gym where you’re forced to work out in socks

we had live entertainment and a bar in the hotel

modern, clean, great pool area!

pool too cold tho

didn't go to the pool or gym

well as the gym closed dirty rooms

they did not have a gym as advertised it was under construction as was the breakfast room i believe it s because they

there were homeless an drug addicts walking around the parking area

no room service and breakfast was hit and miss

it stated free breakfast, that needs to be removed till they start serving it again it also said room service that can't happen when they don't answer the phone at the front desk which i called

parking right outside the door. the rom was clean.

so in the morning, i didn't have any cups and had to use the water glass

free parking

hotel pretty empty, parking by doors

time to wait for room service) tv - i was missing my fox business channel

i could say anything gym could use some updating and smart tvs in rooms would be nice but it was still great

the breakfast was an actual breakfast and it was great as well

the standard room with 2 queens has a separate pit group sofa and wet bar area with fridge

the free breakfast and the food to order is delicious. i loved the spacious room.

outdoor pool

very friendly; food services great; laundry services available were convenient and easy.

cozy, clean, comfortable and such a treat for evening drinks and snacks as well as breakfast

the pool and hot tub were awesome and the fact that they were side by side made it easy to watch kids

loved the pool and it was a warm temperature

close to the zoo, very clean,great staff, kids loved the pool

hotel was beautiful, clean and quiet, the staff was helpful and friendly, the pool and the gym area were great

the pool and spa was dirty and seemed like it didn’t get cleaned at all.

travel and he made me feel so welcome 2) my room was immaculate clean and spacious 3) delicious breakfast 4) check in and check out easy i love this hotel

the breakfast buffet was not open. the pool was also closed.

pool needed updating and was too small and filled with many kids

able to use pool and hot tub because kids had puked in it

your breakfast was something i would have paid extra for, very delicious

there's breakfest in the morning and gym access 24hrs and a pool

breakfast was good

our room was massive. breakfast was good. kids enjoyed the pool.

pool water could have been warmer

no daily room service ; you have to ask for it then they do it. the breakfast very limited.

fitness center had more than expected

indoor pool and hot tub breakfast comfort location

clean, beautiful facility, pool, hot tub, breakfast buffet, all outstanding.

from the pool table and bar to the self-serve gas grills and pool, it was absolutely amazing

very modern lobby, room, & pool

kids in the pool area not being supervised by an adult, hair in the shower when we arrived, the

super clean & the staff was amazing! loved the bar at night

the prices at the hotel bar were excessive.

the pool didn't even have water in it. i expected it to be open since it was after memorial day.

pool was locked on the weekend

pool wasn't open. temperature was in the 90's and the pool was closed.

the swimming pool was drained

the room was clean and comfortable. breakfast selection was good, and the staff were friendly.

bar tender was sweet and fun to chat with

pillows were a little too fluffy and just the access from your poolside to your outside other than that our stay was

view, pool and gym

the pool, billiards table, and lobby lounge area!

keep locking the back door near the pool side lol

pool was so dirty

needs a free breakfast like most places have. the restaurant inside was very pricey

no breakfast

they didn’t serve breakfast

breakfast was amazing here

great sleep. great room service. nice pool area. definetly staying here again

huge, clean, quiet, room. i had the portobello soup from room service and it was fantastic.

loved the pool area that s what my kids wanted at a hotel and it was inside which we loved

kids running the halls after 9 pm is ridiculous. have respect for people!

had pool and a hot tub

the beds were comfortable and staff in bar and lobby were nice

we loved the pool and had a comfy rest that we really needed

website never stated the pool was closed

maybe extend the bar and room service hours.

the bar tender at the time we were there was amazing loved her