cleanliness was awesome, breakfast was good.

good gym and the self-laundry facilities

the best part was the room with its amenities such as a foldable bed in the sofa and a mini-kitchen

very nice rooms! the kitchenette was an awesome bonus. very friendly staff!

the fact that a parking fee of $15 per night was charged as well as a pet fee of $75 i thought was a bit much

color scheme room service was tasty and fast

the room service was served in brown paper bags, with no style or grace ! terrible!

too many xtra charges for room service.

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

came home with my young kids and wife from the hockey game and there were at least two homeless individuals just hanging in

room service not so good

gym, pool

my kids enjoyed the pool and there plenty of amenities

kids ate free.

they where remodeling the sports bar on the ground floor

later we had drinks during happy hour at the bar at the keep

no room service

room service is not up to par with the rest of the hotel.

we also requested a late check out time which was easy

bar and restaurant was very nice

our room was missing the in-shower towel bar

the roof top pool was amazing and a highlight to our trip

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

the bartender made my wife and i great drinks and room service was pretty solid

no pool :

bar was awesome

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

the gym was awesome and has two peloton bikes

modern new comfy hotel with great vibe - great bar and food

rooftop bar had excellent downtown views

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

no kids running through the hallways

really great hotel gym

gym did its job

they had a restaurant and bar in the hotel

great gym

breakfast was excellent. the service was superb!! great location!!

breakfast not included

not very many options for room service

the room service was convenient, the brisket sandwiches we had delivered to our room were dry and very

covid-19 still had much of the amenities like room service and such closed.

the food was fantastic and the pool was incredible

the pool was not open

rooms are awesome and the option to pay for late check out is the best

gym is tiny and the hotel was simply understaffed that weekend

it was clean and had a good gym. the location was great.

great staff, clean hotel, awesome breakfast!

staff, great location, very clean, beautiful pool, and right across the street from the convention

property, extremely nice staff, excellent location, loved our room, enjoyed the pool and breakfast was great

clifford!! the breakfast buffet had something for everyone.

beautiful hotel. loved the breakfast and gym. excellent location. very friendly staff. a ++

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

the bar the location is top notch.... the room are great

liked bar and lounge area.....liked everything in room...

in at the bar giving all your personal info while people are standing by you ordering

the rooftop bar which isn’t even part of the moxy! it makes it difficult to access your room.

check-in at bar was unique, room was modern, view was great

kids enjoyed the pool area

shuttle didn’t run on sunday due to staffing.

pool area and terrace were nice

shuttle was extremely helpful to travel to and from convention center

great amenities - gym, pool and patio area, buffet breakfast was delicious with many options

the gym and breakfast was amazing

the amenities, especially the gym was another reason we decided to book our stay here

pool got a little crowded with kids

the room was wonderful! i didnt know we were getting two spaces and a kitchenette.

great breakfast and 2 minutes from surgery center

location was good for the trips purpose, convenient rooms, ok gym, good parking.

their bar is phenomenal , great drinks and tasty food

pool table is run down and food choices are poor(microwave)and beyond overpriced

the bar is beautiful and the outside deck with live music was so much fun

clean, comfortable, great amenities! loved the pool table & giant jenga game

my guess was the parents went out and left these kids on their own

shuttle

nice breakfast bar too

our kids were very excited about a pool, but it was so small that with only a few others groups there

the gym is a bit small and the parking a bit tight

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

location very close to business i had to attend to, breakfast was good, many choices

was incredibly clean, the breakfast was good and the staff friendly

breakfast was not good. didn’t like the way eggs were prepared

great breakfast

the free breakfast was really good

a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary things, but they

beds not good. loud kids in hallways.

shuttle service to easton mall

room service for the duration of our stay nor did i opt out

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to customer/ guest comfort and amenities

the front desk person didn't give me any information about breakfast or room service

pool was not open

breakfast was amazing

at least 3)

the pool area is small

the two rooms were huge, with one including a living space, full kitchen, dining room table, a pull out couch, and a full sized chair

comfortable bed. nice and friendly staff. clean. my son loves the continental breakfast.

continental breakfast could be expanded

continental breakfast was a little lame but other than that everything else was very good

there is also a gym which i did not use

gym was missing some weights

was not appealing and was not able to take food back to room or risk a $50 cleaning fee, gym had only 2 of 3 pieces of equipment working, no towels or cleaning solution available, no

pool was a great size for kids

close to airport & daily breakfast

everything even the breakfast is good the staff is amazing and the beds are so comfortable

place was dirty, smelled bad, and we didn’t even get towels because there was no power to do laundry

was too much chlorine in the pool and spa

the staff, the pool , but the bar was my favorite.

enjoyed the pool & spa

i really liked that there was a wet bar available on site

disappointed the bar and restaurant was closed

comfort of bed, the breakfast

the laundry machine was

oh yes the breakfast bar was on point

breakfast was great and complimentary

the shuttle drivers

breakfast buffet was outstanding

i wished the swimming pool could of been open.

pool was open, comfortable beds, clean rooms, nice and friendly staff, updating rooms, nice

beds were very uncomfortable and the wifi was useless

was friendly, clean room, good location and breakfast was helpful as we were on the go

pool

comfortable breakfast

the breakfast was a typical continental

shuttle wasn't available so the person at the desk paid for the taxi, which was very nice

the pool wasn’t open

time staying here, rooms all clean, pool clean, always quiet, breakfast is 10/10 and everything is nearby

breakfast was good. bed was comfortable.

breakfast was good, staff was great

kids loved the pool

chose the hotel because it had a pool and breakfast

very nice facilities friendly staff good breakfast.

great location, clean rooms and good breakfast options.

breakfast had hot respectable basic breakfast

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

central location, cleanliness, breakfast

ice machines and coin op laundry available

was very comfortable and the breakfast was good

didn't eat breakfast because of my diet i just always bring my own

really enjoyed the continental breakfast,; it was much more than i expected

lacked breakfast. but to be expected now. there really is no negative.

the floor was a little dirty and the pool wasn’t open.

staff was friendly, place was clean and the pool was relaxing

liked how the pool was close to our room

if traveling to columbus by car, restaurants within walking distance, pool was small but good for small children

small pool

swimming pool it was awesome, i love too swim

the hotel was so clean. breakfast was yummy

that it has a swimming pool for the kids and breakfast.

was closed, gym was closed, tv had like 5 channels that worked

arrived, the system was down, but to prevent a delay in my check-in they accommodated me with an early check in and upgraded me to a king room, and to my knowledge because i haven’t checked yet

booked the king spa room for a relaxing night away for some quiet time and just to really relax

clean, they take pets, including cats and the food at night and the breakfast in the morning great

that let their kids ruin your time in the pool bc the adults don’t watch them & all the floaties that shouldn’t be allowed in the pool

bed was amazing i didn’t even want to get up and the spa bath wish it was a little bigger but it was still amazing was much more then i thought we were

i just enjoyed their evening social air and their breakfast.

we asked for and received a late check out

pool was really cold

thought pool water was what burned our eyes, but us adults didn't swim

of the reasons that we booked this hotel was because it had a pool and fitness center

very nice room and great breakfast. staff was friendly!

loved the hot breakfast, many options to choose from

the guest laundry facility had 1 washer and dryer out of 2 working

breakfast was awesome and the training facility that we used within the hotel was great as well

the breakfast was great, staff was very nice

great breakfast and clean room friendly workers

breakfast was very poor.

was great except for breakfast

older motel but rooms have been updated. room was clean. simple breakfast but adequate.

better breakfast

breakfast was very limited, which we knew was a continental breakfast, but was less than a usual

i enjoyed working out in the fitness center.

the place was neat and cozy the prize & kitchen n set up

too dark, especially in the kitchen. needs better/brighter lights.

a small pool and gym machines were equipped

the location, the gym, and the cleanliness.

i love that there was laundry machines

breakfast wasn't great

room suited our needs fine. breakfast had a decent selection. nice location.

breakfast is your basic continental menu

parking was easy, breakfast was decent, overall a good

very poor quality toilet paper in the bathroom. breakfast was average.

new were so comfortable and great breakfast choices

the pool was great for my kids

kids screaming running up and down the hallway banging on doors playing ding dong ditch all night

the front desk, the shuttle service and the bar tender were all very kind, fun and helpful

great room and great breakfast

we were in town for a concert at the ohio stadium and the hotel actually provided a shuttle service to and from the venue

the breakfast was really good, with good variety

the gym!!! hands down the best reason for choosing this hotel

the complimentary breakfast, the swimming pool and jacuzzi.

shuttle bus to my dr's apps, after i was told to call a number, and the person on the phone said

the pool

free parking for a longer period of time.

also very good options when it came to breakfast

he wanted to swim but the pool was empty

to the airport, perfect room to share with son, and there s a peloton bike in the fitness room

very nice breakfast buffet. the airport shuttle was easy and prompt.

delicious breakfast lots of choice and friendly

fitness room ok

) hot breakfast

such friendly staff from reception to shuttle driver to cleaner

best breakfast i have ever had at a hotel and included in stay.

location, bar staff

kitchen floor wasn’t swept/vacuumed

breakfast was great, love the waffles we will be back

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

pool was freezing and it was hard to find info online regarding the pool in advance

nice indoor pool and exercise room

clean, comfortable room, clean and pretty pool, close to food!

i wish dinner was available on sunday evenings. pool water was cold!

the beds were comfortable and staff in bar and lobby were nice

i thought the pool and room was bigger. lack of staff presence.

the hotel had a very pleasing entry way with a stylish seating areas, and a small bar area with some light bar type food

was there to pick up a person and their shuttle was an easy way to get to the airport an back

the airport shuttle made my stay so convenient

he was the cook, but realized the bar tender/ hostess was backed up and was wonderful in making sure customers were taken care of

our family has 3 kids, so the bunk beds worked out really well for us

excellent breakfast

door leading to the casino wasn't ready so to get from the casino to the hotel you had to walk

the staff was extraordinary and the complimentary breakfast was like a home cooked meal

good breakfast with a large variety of foodds

breakfast was very sparse, fruit and yogurt.

bed was like sleeping on feathers location around a lot of food shops and they have a indoor pool

we were right by the pool, however, it was quiet and enjoyable

good breakfast.

excellent staff spacious clean room swimming pools and breakfast

comfortable and great breakfast

we had zero idea it was under construction, which was not helpful with my two little kids by myself

water fountain didn't work every time in gym

the shuttle driver was ready to go early and got us to the airport well on time

found a bed bug on the bed my kids slept in

breakfast was hot and delicious

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

convenience to the airport, shuttle service, and location in reference to local restaurants.

accommodated our need for early check in

chlorine in the pool area was horrible my kids couldnt breath or see after swimming no ventilation for the fumes

comfortable bed, kitchenette

little kitchen and very comfortable bed and quiet tho, near the airport

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish scrubbie and such

the kitchen space was great and the internet was really fast

everything was good during our stay. room was a nice size and the kitchen was nice

the breakfast needed more variety. not much the family would eat.

free breakfast nice rooms quiet

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

i absolutely loved the kitchen & how homely the room felt.

the breakfast area was small

they serve breakfast from 6am-9am and everything was gone when we got down there at 8:30am

decent options for breakfast, not expensive, and a comfortable bed, i got everything i needed.

pool was gone they didn’t serve bacon the tv would not swevell the remote would not work

no pool or elevator no breakfast

breakfast was to early

get and early check in over priced room a lot of people hanging around outside no amenities put out by the

safe and real nice people at the front desk. room service was excellent

kids and adults were running up and down the halls being extremely at all hours of the day

the pool

room was nice, the staff and room service make your stay very comfortable