the breakfast was 10/10 & the room was absolutely fine

hotel and our room was lovely and clean and bright all the staff were great and the breakfast and evening meals couldn t fault

golf course 5 mins

has such a homely & welcoming feel to the place, staff couldn t do enough for you & the bar is the perfect place to unwind

food in the bar was much enjoyed as was the included breakfast next morning

the location. the welcome at reception. the free parking and the room.

one comment would be the bar has great views but seats and lighting don t make the most of the

poor parking, very expensive for what it is

the staff couldn't be any more helpful . great gym and swimming pool.

the staff in the bar likewise

breakfast amazing, spa facilities fabulous too like an art gallery inside

on site bar does delicious food and the pub had a great atmosphere and has a great session on monday

staff were exceptional, bed super comfy, spa and gym were fabulous, food amazing. 10/10 stay

breakfast amazing, spa facilities fabulous too like an art gallery inside

the gardens from our suite windows, delicious cocktails and food at the onsite restaurants, the late check out time to enjoy the facilities, the exceptional and very professional staff, who paid

the bed was very comfortable. breakfast was lovely great choice.

it was great to have secure parking and good internet connection

no buffet breakfast

loved the place and the bar and restaurant very convenient located

bar next door played music loudly until 130 am on a saturday night not the fault of the hotel but

breakfast - spa and the fishing experience on the river my husband had a great time with tom

spa could of been better for price, no relaxation room or offer of services

beautiful food, very family friendly, really clean and well kept. great kids club options etc.

fridge wasn t stocked, no room service after 10 pm ,no alcohol served after 11 pm even to room was a little

gym & pool facilities are a bit dated and are not at the same level as the rest of the estate

the restaurant there were kids running about the place, walking on seating and making a lot of noise

spacious bar and food was very good. great kids menu also. friendly staff.

things calmed for a while when some of the kids left (for bed, we thought) but they returned in their pyjamas and sat around in groups on the

love the late check out because you are not rushing to get up early ti get ready to leave

shower in the room could do with up grade and probably ad some more choice to the bar food

spacious family room for 2 adults + 3 kids

2nd year going for winterval,and the fitzwilton is ideal for us as a group of 8 adults and 2 kids

all the staff are very friendly, especially in the bar that night

reception and the service in the restaurant hope to call again kids love it to

for us duty manager daniel went above and behind his duty to get parking for us on our arrival bar staff lovely especially

helen, caroline and all the bar staff who were so gracious and polite- thank you

it was still pretty early and, without expecting much, i inquired at the front desk about the possibility of an early

the family room was excellent for two adults and two kids

love it so much the staff so lovely when we arrived we asked them for early check in and they accept it again for check out we asked for late check out and they accept

bar and restaurant area tastefully decorated

loved, actually the kids loved the pancake machine and looked forward to going downstairs for breakfast to get a few

hotel is beautiful, the staff were very friendly and nice, the pool is great

unfortunately, i did not have time to try the swimming pool and the gym

the wifi could have been better

can't comment on the spa facilities as we didn't avail ourselves of them

poor room service

thing the parking was not attached to the hotel but it s all secured by a gate that goes to reception and

location, comfy beds, good water pressure, parking included, breakfast was excellent

exhausted we regulated early check in

and no room service

staff were unreal food was so good in the bar and breakfast. swimming pool was so good

comfortable room and great leisure centre with pool and jacuzzi

mags from the breakfast and lunch was brilliant with the kids and fantastic at her job

pool

rooms were a great size too and wifi worked great

a swimming pool would have been great for the kids!

location with free parking

breakfast was really busy but staff were really helpful and accommodated us in the bar so impressed with this

was very nice inside, kids room had 3 comfy beds

coffee machine didn't work and room service didn't arrive when it was supposed to

breakfast was very good

bar food available downstairs, chips were

we had a comfortable stay and a nice central location. parking was welcomed.

lady in evening was lovely engaged with kids and was very helpful in anything we needed

great location best breakfast poached eggs so good comfy beds

would have liked if the bar menu was opened before 3pm as lobby menu was limited.

child friendly - staff amazing and nothing was an inconvenience!! kids loved it!!

super family friendly, great spa facilities with vitality pool

room service for breakfast very prompt, very comfortable room, lovely shower

gym / spa, but it's not a big deal

fact we stayed for 5 days with 2 kids and we cleaned the room but tryed to book it again an said we couldn't due to an incedint an i

before in the hotel but this was my first stay in the lodges, in total we had 4 adults and 3 kids in our group all stayed perfectly fine

i was there with 2 small kids

comfy bed friendly staff good shower close to golf course

free parking, friendly staff, and a good bar restaurant