was rude, hotel was dirty, pool was not usable because it was too cold

room service from the restaurant

wifi was very weak in the room and there were times i could not connect.

wifi was very bad, no pool, no breakfast.

paid for the spa bath and the bath didn t work

the room was great with the spa bath

breakfast ( be there before 8 or limited options) we had first floor which was a bonus and laundry on

the shuttle rides to airport and downtown were so convenient and

had a kitchenette with a stove, but there were no utensils or any plates so we couldn't use the

room, breakfast was sufficient, staff excellent

was also out of commission (another reason we chose this property) and 1/2 the equipment t in the gym did not work ud83dude1f very disappointed with amenities… staff was nice though

and only one washer working for laundry

juice machine needs to be cleaned it had a funny taste and coffee for breakfast was too watered

nice to have breakfast in the morning

i booked a room with a kitchen and never received it

the staff at the time was nice, and they do have a laundry in unit which wasn't expensive

laundry took much more than the stated price

attention, no breakfast is not shown in the booking application, the wifi does not work, no room service, fights all the time in the hotel and outside the hotel

breakfast not included

everything else was extremely good. they even discounted the pet fee for 2 pets.

breakfast was great lots of variety and the staff were very friendly and helpful, everything else

spa that was advertised was no longer there, our room was next to the 24 hour gym and there was a consistent loud banging sound that kept waking us up

the breakfast was great, staff was friendly, and the best part was the beds were amazing

it’s called the hotel and spa but the spa was closed no daily housekeeping service

the spa was great and the room was beautiful. we enjoyed the house wine.

lunch, dinner and breakfast was great. everyone at the hotel was extremely helpful and friendly.

facilities, comfortable room, nice little coffee shop for the morning, and a pretty bar for a

they could have better snacks and breakfast options.

they are still opening a restaurant and a bar and we had no disturbances whatsoever

no breakfast. retro vibe was great

and the spa has plants growing in it

room service

the bathtub didnt even ever fill up with hot water we didnt have a menu in our room for room service

the pool could have been a little cleaner but it was decent

not informed prior to booking or at check-in that the pool facilities were closed due to a heating problem

loved the pool and spa facilities--great lap pool and sauna

the pool and room service!

more than one bar of soap

nice view good gym efficient sttaff

was good - the pizzas for the kids were a bit lacking though

the bed was very nice, large flat screen television, kitchenette with keurig was a nice touch

pool wasn’t available in captain cook hotel (under maintenance)

for some than others) – but the big surprise was the complimentary access to a full fitness and spa club just across the street, which really made our stay much better

no pool on site

the access to gym and sauna services was great

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

great location, central to downtown anchorage, new and well appointed. good bar staff.

can't wait for breakfast or to be served again

breakfast included, laundry machines available, pets welcomed, free shuttle to the airport, large rooms with separate

are a bit worn out, noise air conditioning and no room service or restaurante

the breakfast are delicious and healthy

very good location parking is free and very convenient front desk was very helpful

also there is no coffee bar available in the hotel, the closest is across the street

there was a separate library with a pool table and our family of four was really able to relax with a game of pool

great breakfast

excellent property with a great breakfast

very fun and cute hotel, loved the library with the pool table and the gym.

the shuttle service is very limited, it stops running at 3.

on their shuttle to take us to the airport and an employee called in sick so the shuttle was not available

a shuttle that picks up for sightseeing from the city

didn't use the kitchen facilities, but did walk through.

obviously you have to have a room here because the laundry door locks and your room key opens it

liked the laundry was great but i did put to much soap in the machine

gym

the breakfast was delicious and the pool/hot tub area was great

they were renovating the pool and gym so it was not the best time to come here.

pool was under maintenance

shuttle service

it felt cold, the pool was closed, the floor wasn't vacuumed good. the lights flickered.

we enjoyed the pool

was under the impression breakfast was free, it is for children under 5

the pool and hot tub were nice, and the breakfast was hot and ready

boxed cold breakfast

were great, kitchen, rain shower, sofa, big bed, pool,view of mntn, nice variety at breakfast, staff very helpful, will pick up at train, airport, nice value for the money close to

location. gym.

loved the pool facility and the free breakfast

clean & quiet, helpful staff, good hot breakfast included in price.

to have laundry available however there was only one machine

outside parking lot was filled with wandering people and didn't feel safe

good location. the room was fine. the breakfast was excellent.

the kids had fun in

helpful friendly staff; good rooms and facilities; parking.

free parking

overall, the location, staff, pool, room service/restaurant and rooms are great.

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

plan a 5:30 or 6:30 am shuttle

location, restaurant & bar on site

coffee bar in morning at lobby

also the day of our departure at 5 o'clock am they arranged for a shuttle to take us to the airport and even gave us a little breakfast to go bag ,which i thought

i love the hotel service and the heated pool. thank you. i will reccomend this place to others.

comfortable, laundry facilities & exceptional breakfast

coffee in the morning tastes like it was filter through a dirty gym sock

everything has a lovely kitchen and living room bedroom

parking lot not big enough.

same brand as one that i liked at another location. on site laundry.

the pool is dirty and the spa is dirty too

the security of the parking lot

the room was relaxing and the bed was perfect. pool and hot tub were wonderful and peaceful.

in/out was fast and easy and the shuttle back to the airport the next day was perfect

the breakfast offerings are pretty sugary.

nice big rooms for the kids and i.

called to ask if they had a guest laundry and they said no so my husband and i took an uber to a coin laundry mat to get our wash

no shuttle available on arrival.

my guess is they were short staffed in the kitchen, as they ran out of forks and napkins during dinner, and it was very slow

shuttle was great

lights were a bit on the dimmer side and no access to a coffee bar in the morning was a bit

great on-site eating and bar options

was clean, location was excellent, nice view, and staff even allowed a very early check in so we could get some sleep and get out of the cold after a 7 hour flight

clean pool area. very nice room

the bar was decent but spendy

hotel it’s self is nice and the pool was great for the kids and the lady working the front desk the night of may 10th was wonderful

the location was perfect and my kids loved the pool

michelle the bar tender is great!

i enjoyed the fitness room

the location of an urgent care, they let me know there was one close by and we could take their shuttle if needed

it was so close to the mall, and the shuttle driver and front desk gals were so nice

early check in

airport shuttle 24 hours. convenience location. nice breakfast

your staff, especially the restaurant and bar workers , were excellent!!!

free shuttle was really fast, the reception was very friendly and efficient, the shower curtain rod was

excellent beds= +coupon for breakfast +great pupus/happy hour+great location

the breakfast was lite but i am not a big eater, you could pay extra for larger amounts

the gym was pretty good