they dont stock the fitness room with towels or clean out the trash in the fitness room

outside area, awesome staff, super close to bus, free shuttle

near airport which was convenient, especially with a free shuttle service with very friendly and helpful drivers

airport shuttle 24 hours. convenience location. nice breakfast

the location of an urgent care, they let me know there was one close by and we could take their shuttle if needed

location, restaurant & bar on site

shuttle bus was free of charge and pick up worked hasslefree

room soaker tub and the gym and pool and security

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

coffee bar in morning at lobby

also had kids running up and down the hallway yelling and slamming doors

helpful friendly staff; good rooms and facilities; parking.

the front desk said the pool was open but there was a sign on the door and they couldn t get a hold of maintenance

good location. the room was fine. the breakfast was excellent.

outside parking lot was filled with wandering people and didn't feel safe

to have laundry available however there was only one machine

the pool, workout room and the laundry facilities were also very convenient

working the breakfast bar was extremely hospitable, helpful and went above and beyond by chasing me down when

it was roomy and the kitchenette has granite counter tops and stainless steel appliances

the pool and hot tub were a great bonus

the kitchen

a small amount of dishes in the kitchen would be great but it wasn't an issue for us.

clean room and comfortable beds & handy kitchen. the staff was very friendly and helpful.

the shuttle not running after 3 pm, which was not made clear on the booking website!

has a nice kitchenette with full size fridge, microwave, coffee maker and toaster

expected basic supplies in the kitchenette

in the bar restaurant was so helpful accommodating my gluten free diet

flight left anchorage, but we were amazed when we entered the room to find an actual suite with a kitchen (with large island) and living room in addition to a bedroom

there are laundry facilities, equally convenient and clean ali f with a pool and gym

have the kitchen open until later.

gym was great! breakfast clean

no clock in the pool room

airport shuttle was not acceptable, we had to call 3 times to use the service, waited one hour at the

the pool and hot tub were nice, and the breakfast was hot and ready

at least a continental breakfast should be available for the price

the staff did offer to shuttle us to the property next door and we were welcome to use that pool so it worked

comfortable bed and great breakfast!

great shuttle service offering a lift to various locations around the hotel and not only the airport

counter person stated he ordered shuttle but had not.

shuttle service was excellent also

breakfast could of been alot better than how they put it all together

kids came in the gym while my husband and i were working out

large room. comfy bed and great breakfast! also pool was good , my kids loved it

breakfast was great… also used laundry was very handy for our trip.

excellent property with a great breakfast

breakfast!

difficulty in opening the door to both the room and the bathroom; lacking any ventilation in the laundry area so when the dryers are

laundry didn't work.

they complain if you have kids they will see to it you get kicked out

paying for laundry

the hot breakfasts were also much nicer than just a continental breakfast

kids running the hall way late at

there's kids hand prints

staff was very accommodating and the kids loved the pool, especially since we had it to ourselves due to their covid precautions

covid changes like pool not open and restaurant take out with small menu

the bar was decent but spendy

laundry facilities on floor two do not dispense right products or stick and steal your money

only thing i didn't like was the gym was so hot i couldn't finish my workout

24 hour shuttle runs every 30 minutes

new $100 pet fee without warning, the room we were in had some issues

was charged a 25 dollar early check in fee for a dusty and dirty room

big room with sitting area, good breakfast in the morning, kitchen area in the room, laundry facilities available

breakfast = 10 staff =10 shuttle =10

the shuttle was super useful

room was a kitchenette, but no utensils, plates, cookware

i never figured out who was in charge, who was responsible for breakfast, who cleaned the rooms, who did the maintenance, etc

pool was cold.

amenities like the pool and fitness center are laughable

anchorage is a very diverse city so having security watching parking lot was very comforting

it's not quiet. could hear everything in the next room over-- tv, conversations, kids crying.

a small hotel that has very i need. fitness , laundry, big bedroom.

eligible for free continental/$5 off breakfast coupon

prepared meals, friendly restaurant and bar staff and clean eating areas in both the bar and restaurant

the room was clean and comfortable with excellent wifi.

unsupervised back parking lot

the wifi was down since we arrived and not fixed the next day!

excellent breakfast and served early so we could catch the train on time.

the view from the gym is awesome, the view of the mountains is a motivation to hit the gym

covid non sense had the bar and restaurant closed in which i was very disappointed ; because i wanted my grown son to enjoy

spa that was advertised was no longer there, our room was next to the 24 hour gym and there was a consistent loud banging sound that kept waking us up

due to covid, the spa was not open and they had a policy of not cleaning the room until your third day

the wifi log in is extremely difficult

room service was like paying roulette

seemed to have wifi issues the entire time we were there

didn't like that the other parking lot wasn't plowed very well because i got stuck, and when i went to get coffee at 10:45, it

cannot use wifi in the room

room service forgot napkins

lunch, dinner and breakfast was great. everyone at the hotel was extremely helpful and friendly.

trouble with wifi

exceeded expectations - clean and very comfortable room, gym spotless with top notch equipment, breakfast varied, generous and delicious

the hotel gym is a very nice facility with a good selection of equipment and didn't seem to be heavily used

great location, central to downtown anchorage, new and well appointed. good bar staff.

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

breakfast and location

could have more parking spaces.

good price, excellent breakfast

room service don t working

no room service- no concierge -very small and crowded breakfast room

the pool and hot tub were very clean the gym was very clean

the view. the pool.

pool was smaller then the pic implied, hot tub wasn

and the spa has plants growing in it

was the most worst hotel experience i have ever had the pool and hot tub were disgusting breakfast was supposed to be included and i paid 50$ for it

so we told staff but b4 they gave new sheets we didnt get bit so maybe from laundry room bed

the staff was awesome and also 5:30 in the morning the shuttle bus to the airport.

kitchen has been

nice to have breakfast in the morning

was also out of commission (another reason we chose this property) and 1/2 the equipment t in the gym did not work ud83dude1f very disappointed with amenities… staff was nice though

location down town, tiny kitchen, and breakfast at sister property

the room is huge and includes a kitchenette

i only got this hotel bc it says it has jacuzzi and pool and was very disappointed i would have to leave to do this

nice big room with a small kitchen. great location and the staff was very helpful.

friendly staff (shout out to don), hot breakfast, 12 noon late check out time, and cheap convenient car parking

fletcher s bar and restaurant was outstanding

the ladies in tbe spa area downstairs really stood out

big confortable room with safe efficient staff.just enough location the best good gym

everything- view, room service, pool and sauna, food, etc.

our room, we enjoyed our suite, the mountain views, the mini bar area, the robe, cable, and wifi