friendly people! breakfast! room staff! pool and spa pool!!!

look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

very clean and close to freeway, breakfast was good!

extremely clean. friendly n helpful staff. great breakfast

quiet hotel and decent complimentary breakfast

wonderful indoor pool

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

customer service from the stuff, breakfast area super clean and organized, overall

the beds were fabulous, very clean room and the breakfast was very good

breakfast was awesome and the staff too

no pool

also, we chose not to use the swimming pool because it looked very dirty and that jacuzzi was broken

very clean and comfortable. good breakfast and attentive staff. will stay again!!

covid of course there was no pool or gym available, breakfast was good and loved conversation with staff, who was always willing to help

went there because our children wanted a hotel with an indoor swimingpool

pool didn't work

the beds were comfy, and the breakfast was great

some bad smells in the corridors especially on the second floor corridor, it was coming from the laundry room located on main

friendly helpful staff. clean. comfy bed. good breakfast. great location

breakfast was good

confortable matress and pillows * good shampoo and conditioner * wonderful commentary breakfast * i love the ☕ * friendly receptionist, specially the manager

pool really clean

spa closed didn't post that. only reason i booked. old shabby gloomy. carpet dirty looking

beds and room where nice pool and spa where great

i think the breakfast is good and the rest of the services are good.

friendly staff, awesome breakfast.

location & pool

the pool was open! wonderful staff!

scrambled eggs bacon would be nice more fruit and next time i might a room not so close to the laundry

it had a heated pool but outdoors

pool is not really clean

we went for the pool but it was closed

the pool was freezing

laundry facilities were on 3rd floor

value for money, helpful and friendly staff, nice pool to have dip in after a hot day driving

missed breakfast

laundry area, smallstore in lobby for snacks and incidentals, close to movie theater and walmart,

breakfast was not up to par. dried out bagels, english muffins. undercooked bacon.

location, close to kids activities and restaurants

room was so comfortable! and the breakfast was incredibly filling.

location, cleanliness, bed, pillows, and pool.

above average breakfast

location, that the hotel was brand new, and the swimming pool

friendly staff, very clean room, good breakfast

breakfast offered was bountiful, with plenty of choices: omelets and sausage kept warm in chafers,

pool was closed

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

the swimming pool was with mold

breakfast was awesome

breakfast :)

parking

that swimming pool was open

no free breakfast.

hard to find your room and not easy to access parking areas for loading

i asked to have room service make up my room

the pool was nice and clean

spacious rooms, comfy beds and pillows, 24 hour/day coffee, great hot breakfast, heated indoor pool, newspaper, clean

actually had a hot breakfast that was good

breakfast of course lol thanks to covid

my kids were upset but what can you do

quick check-in, able to get a good work out in the gym, do some laundry and order dinner on-site

quick check-in, able to get a good work out in the gym, do some laundry and order dinner on-site

i loved the bar in the lobby where i ordered a great flatbread pizza to be delivered to my room for dinner and

i liked that there was a bar with a grill and snack options

great location! clean, comfortable rooms. heated pool was a plus! bistro and bar were amazing!!!

the pool could have been a little warmer.

early check in was possible

there was not enough of a variety for breakfast

the pool

room service n breakfast

bottled beer)

full restaurant and bar on site for our use

the staff was awesome beautiful hotel great food kids loved it this place was spectacular

the wifi signal is weak to non-existent.

pool people were letting their kids scream and i had business meetings should have requested away from pool

they're good people breakfast.

very clean well managed place and good breakfast and coffee

also loved that it included breakfast, saving us an additional stop before getting back on the road

got an early check in and the front desk lady was awesome

i got an early check in and a late checkout

the hotel was clean and the breakfast was very impressive.

nice breakfast staff rooms and pool

spa was good, breakfast very good

easy access and if you're pulling a trailer, easy parking

pool key didn’t work but the front desk could open it, the fitness center didn’t have a remote

parking

pool was down

no bread, bagels or muffins for breakfast.

beautifully remodeled rooms, nice pool, good breakfast

breakfast wonderful

so it's quiet, on a wide street that's not busy and it had room to park my small trailer

and they actually still offer a hot breakfast

out door pool it was cold and windy and did not get to use it

the breakfast that was included was the best we have had and tracy went above and beyond making sure

room was near the back and had parking right in front

the breakfast was amazing. everything was nice and fresh. very good selection.

indoor swimming pool with hot tub and workout facility.

breakfast and salsa were delicious!

i like breakfast. the laundry facility and the bed was comfy.

the indoor spa and pool was what we were looking forward to

the pool closed @ 9. it should be open until 12

then the morning staff a polar opposite, no good morning, no talking to the breakfast group, quite unfriendly and like it was beneath them

fitness center, pool, room

location was good. stores and gas next door.had a small fitness center opened 24/7.

clean and quiet. no loitering. lots of open space, barbeque, fitness center. good value

didn't like the homeless people walking around the parking lot at night, but they didn't break into my car

ice machine was broken in the annex building where my room was, and the dryers in the guest laundry didn't have heat, so cold air only

a custumer in line remind her there is a room, clean, next to his room,but having a lot of folded laundry left in room and a cleaning cart in there, from a maid that didnt finish her job and left

was dirty, not enough towls, no room service to clean, tub and sink was very dirty

wifi was excellent and was able to complete a zoom meeting 6before getting on road

great location, clean rooms, wonderful breakfast. staff was also very nice.

room, pool, hot tub, happy hour was great.

loved the breakfast choices and everything was perfect, clean, cozy, comfortable and friendly

$50 pet fee seems excessive; elsewhere have paid half of it.

happy hour was a sweet surprise and the breakfast was very adequate

large suite was good enough to fit my kids that visited us in the room. convenient kitchenette.

no pool

the kids even slept so well they missed the free full breakfast both days

pool closes early

the staff was friendly. the room was comfortable. and the breakfast was yummy.

ich we did not use), dining, and check out was pleasant

no tv channels for kids

the parking situation could be better.

note; spa fees apply for use of the facilities

all amenities provided, and room service if you into that

the pool

david at the front desk went out of his way to find quarters i could use for the laundry service

guest laundry facilities broken and a little rundown.

we were told we couldn't reserve a time for the shuttle so we weren't able to use it at all

lovely property, quiet with great bar and restaurant. friendly and professional staff.

pool not open

room, beds, bathroom were clean and the room was big enough for 2 adults and 4 kids

fully functional kitchen and beautiful pool

the kitchen area was super when we preferred a easy dinner in

kitchen utensils and pans

breakfast was amazing and rooms were

to close to freeway loudest at the pool

breakfast was great! the blueberry scones!

clean room and good breakfast

area for breakfast was a bit cramped, as soon as there were 10 people it felt like there was 50

we were right a crossed from the pool and surprisingly it wasn't really loud

nice pool and hot tub

was the best value for a room with an indoor pool and hot tub in las cruces

helpful staff cleanliness the pool was excellent

staff was nice,pool was good,ice machine and drink machine were working good..

clean and good breakfast.

, good television selection, comfortable bed allowed early check in when available without an extra charge , decent breakfast selections

breakfast really suck i know about the covi but there was no juices or coffee just milk also no

the breakfast was delicious with many options.

pool should be timely clean especially that it’s an outdoor and beside main hwy

pool and location. it's close to baseball stadium.

there was no tiles for the swimming pool

the gym had a nice view and a pool was also available

the staff, location, parking, the pool and the ease of checking in

the bar wasn’t open during the hours it was supposed to have been

my kids were really sad they didn’t get that part

the pool and patio

pool was great in the morning and at night

great location.the terrance out on the seventh floor with bar and pool

cookies were delicious and kids lived that they could get them at front desk in morning

the history of the place (john dillinger and cormac mccarthy stayed here among others) the wifi the staff super friendly and helpful ud83dude0a the lockers in the room the parking space (-)wifi was weak and the window doesn't open so the room was stuffy and warm (+)historic, not much having seemingly changed since the 1920s - though modern tvs, power points and wifi have been added as a sop to modern times (-)wifi is intermittent at best (-) there s no th in the room and the wifi doesn t extend to all corners

miriam was especially kind helping me with the on-site laundry facilities

laundry is expensive, kitchen is small, the whole place is old

superior room service they come by room 5 days a week

good coin-laundry

friendly staff nice gym

i stayed with my kids and they loved it too

quite a bit of noise. felt like a party hotel. not great for young kids.

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

excellent staff service at the bar/pool. super friendly server.

parents were the only ones who ate breakfast

the breakfast was delicious

also big plus that laundry was free

complimentary laundry is a bonus

pool was beautiful

patio next to the bar inside with a pool table & multiple seating areas

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

i had to be picky, there is no towel bar or hook by sink

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

the hotel has a bar with a good craft beer selection

went to take the kids to have a view and it turns out rooftop was closed i couldve paid way less anywhere else it

it is near to everything, staff's are amazing and accommodating, i love their gym and restaurants

i used their gym and it was very well equipped

room service

beautiful property, rooms, bar areas, and clean room

pool needed to be cleaned

we like the breakfast convieniet and easy

size room, clothes washing facilities, good breakfast, reception staff were polite and

didn't get a chance to have breakfast. the location was a bit confusing. hospitality was great!

owner opened the pool for us despite saying it was now seasonally closed, it was 90 degrees on arrival

close to the airport with prompt shuttle service

free breakfast, pool, gym, room size, tv, and location.

friendly staff, clean room, breakfast was good

great shuttle service to the airport

room, reception area looks good, gym on site, check in was quick and efficient, staff at check in was

minimal breakfast.

clean, comfortable, and good breakfast

big room with a comfortable king size bed. spa was awesome!

bed was super comfy, the spa tub was amazing, the shower was huge, fridge and microwave in room, clean pool and spa

i remember the website mentioning a pool or spa but that may have been another property.

clean and cozy we always prefer home2. because it has kitchen.

the pool was smaller than expected but it was very clean.

on other home 2 suites we stayed at during our trip, breakfast selections could have been a little better

the pool to be more grand, it’s hot in el paso, come on

they have those all boxes checked : nice staffs, breakfast, tv, gym, laundry service

wife and i always take our 3 kids water parks during the summer

pool full service room service room upgrades lower prices on nights stays specials for couples

staff clean rooms, always everything fresh, the kids love the 3ft pool

despite airport and parking lot being so close to our room, it was quiet and comfortable

that their was a on site bar & great food for breakfast

the pool, size of room, comfort & bar

of the staff was very nice, from the hotel greeting staff, to the kitchen staff, to the housekeeping staff, everyone was great

shuttle was so convenient

the nice lady that picked me up from the shuttle had such a kind disposition

didn’t leave myself time for breakfast, but it looked and smelled excellent

son and i loved the fact that we had access to the the gym and indoor pool 24/7

but still a decent looking room, so no complaints there exchanged room due to dirty laundry being left behind & didn t feel so secure with the outside stay type

laundry room was close to our room. close to airport and restaurants

bottles in their hands in the outdoor and indoor pool very dangerous forced us to grab the kids and

sometimes room key doesn t open the parking outdoor side entrance gate.

nice comfortable beds, good breakfast omelets!

i didn t know that we need to call for room service to clean the room :

i typically stay at this hotal for the room service and complimentary bar

the pool had a light that was floating on the water.

loved the pool, hot tub, and breakfast i know

we had a room with a small living room and kitchen which was nice

pool was very big and clean with a pretty landscaping

room service was great, bed comfortable. breakfast was delicious...

had a shuttle from the airport, and, if preferred. could reasonably be walked from the airport.

great pool

the kids loved the pool

restaurant and bar were first-rate

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

kids screaming until at least 11pm and again at 7am

the pool

free breakfast was mentioned on the booking but was not offered had to order at the bar and pay.

pool water was super hot, more like a sauna

shuttle early in the morning

admit was excited but when i came to retrieve my free drink one person staff failed to mention bar was closed all day

have stayed at a holiday inn before, i like it cause it’s convenient because of breakfast, pool, customer service

felt we got shorted on the breakfast options.

of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

sunday morning we were going to swim but the pool was dirty and green tinted.

good, breakfast was very good

and got me late check out

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

shuttle bus and had answers to all of my questions

she helped get us a free shuttle to dinner as well as to the airport

excellent service! nice pool and hot tub as well...

we couldn't use the gym either because there were about 10 to 15 kids in there

location was great… breakfast was good.. staff friendly.. comfortable stay overall

i look forward to pre covid breakfasts again. water in gym needs changing. it tasted like soap.

soap offered in kitchenette which i needed for baby bottles

the suite had a bedroom with closing door, full kitchen, and pool

clean facilities airport shuttle

nice pool with sun nice small fitness

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

free 24 shuttle was great

pool area is really nice

no airport shuttle.

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

hotel advertises a free airport shuttle

too far from the airport and no shuttle pickup so had to pay for a taxi.

breakfast was decent. very clean and classy. staff was friendly and helpful.

loved the full bar breakfast bar

pool location and breakfast

the room was nice but the indoor/outdoor pool and hot tub were delightful.

their shuttle took us to and from the airport and even to dinner at a local

hotel and room was clean, staff was professional and breakfast was fresh and delicious