value for money, convenient location and ample parking

room had a great walk out windows for convenient access to parking

breakfast included

the coffee and breakfast not so great .

the breakfast was good and very clean place

very clean and friendly staff, good breakfast and nice pool

could use a bigger breakfast selection

room, comfortable beds and linens, quiet, mini fridge, easy access to car outside door, pool and spa, good breakfast included and foods/drinks kept well stocked by staff even though it

i wish i would've had a real breakfast.

the gym is a little bit tiny

it was a lunch bag breakfast - but very satisfying - muffin, hardboiled egg, juice, fruit and yogurt - if you did want

hospitality, breakfast, cleanliness

was no laundry room, and it was about 18 min by car from the city center

no swimming pool

no pool.

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

spacious accommodation with kitchen, comfortable.

i didn’t use the kitchen and didn’t need the large space

there is no microwave and kitchen stuff or laundry facilities.

small kitchen with 2 burner stove, microwave, refrigerator

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's far from a welcome image), and the girl

the food was excellent and the bar was great

ev chargers in parking

good room size! nice gym!

room service and was very happy with the food, service and politeness

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

location, room, gym

no room service.

view was amazing, room service was good, i enjoyed my stay

the pool was great. everything was clean. very friendly staff. the kids loved it.

outdoor heated pool, hot tub and sauna are great for kids

rooftop pool and bar.

) so we can stay in a order room service and watch a movie

heated pool, room service, cleanliness, overall vibe

the pool and hot tub was clean but busy

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy

location is pretty good. room service is awesome

early check in was great

have difficulty scanning- was able to order room service dinner with some trouble

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff was very polite about it

lobby, table service, and bar with fireplace and sitting area are chill and comfy

location, very cool space, good food even with room service on christmas day

room service was great

staff are very friendly and good with kids

the location is great, very close to everything, and the sofa bed fit 3 kids!

good amenities, including a gym and internet access, were available

they didn t have water in the gym

- bed extremely comfortable - room service excellent, food excellent

very poor wifi connection

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

offering high speed wifi access at extra costs is outdated

wifi wasn't free

a special touch from room service when my daughter got fever

minus for the loud music in the lifts and lobby bar at night

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the staff was super friendly

staff left stuff animals in our room for the kids which was a nice surprise for them

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a very

room service

could have a brochure about hotel amenities in room check out time, room service, etc

fantastic facilities too with restaurants, bar and spa etc

the restaurant, marche artisan and the bar lounge

the pool facilities and gym

amazing bar and restaurant. great bathroom

ybe with a qr code of some sort on the room desk

excellent service from the footman to the front receptionist to the room service

no real facilities, small gym, no pool - definitely not value for money

the view from the room. breakfast time very limited and i think no room service.

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

close to the underground city and many nice restaurants and bars

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

there is a good restaurant downstairs and a great bar next door

just shampoo, soap bar and body lotion

breakfast could be better.

the breakfast was just enough to start us on our day of exploring in montreal

be a little more eco friendly with packages

room service is a listed service on both the website and the welcome book in the room; no dice,

breakfast setting is surrounded by so much extraordinary modern art, it just takes your breath away

even though my kids didn't eat very much, we spent over $100 on breakfast

when we booked, we stated our kids were aged 16 and 12

when we booked, we stated our kids were aged 16 and 12

the pool was incredibly fun for the kids and they even provided everything needed for our puppy

m and pool)

they went out of their way making sure we and our kids are comfortable

the rooms are spacious and clean

it s not enough for kids

very good room for a family of four

the only thing that could have been a problem is that the bar was closed several nights for special events

it s too bad the pool was still closed because of covid regulations :

showers and toilets and bedding pool bathroom beautiful lobby

pool is very small and the sauna was closed due to covid

wifi is complementary, and shower pressure is also very strong

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

outdoor swimming pool, good location close to center and eating places, and great equipped gym

love how clean the whole hotel was from the gym to the pool

- excellent service - spacious room - loved the gym and the outdoor pool

bar was well below average - understaffed, poor communication, worst signature cocktail we ve

our room faced the terra's bar which was noisy.

bar and restaurant were closed

excellent breakfast in the restaurant downstairs very comfortable rooms

on site restaurant was delicious - included breakfast - delicious♥️ can’t wait to come

modern vibes and feeling. good food and good gym

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

slow wifi

the gym is a bit small.

the gym is too small

gym was tiny for 2019

they do a very good breakfast buffet and have a guest laundry

location, clean, i could login with my netflix account to the tv which my kids loved and the room was well equipped

i love that the room had a kitchen. when traveling with kids this was important.

self service laundry 5

a full kitchen which we only used the fridge but was lovely

the staff was awesome. the bar was great. the hotel is centrally located.

room was great, gym was great, location is perfect, staff was super friendly all time.

provide water in gym - otherwise perfect stay

they also have a great bar and breakfast was amazing

everything! comfy beds best view nice gym cool hotel robot day parking in the area around 16$

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

not a deal break but a pool or rooftop deck would be nice.

more comfortable seating in living/lounge area. greater variety menu for room service.

ebruary 8, 2023 dinner) as well as excellent the room service

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

a bar area would have been njce

she accommodated our request for an early check in and also a room with a view of the ferris wheel

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

small gym

staff were very helpful and friendly-- kids like the breakfast and as a bonus they had a gym and a

staff, amazing service, amazing room, amazing room service

there during the world cup and the one afternoon we had to enjoy the lounge in the the restaurant bar there was a game i was passingly interested in happening

room service is not true room service and is available when the restaurant is open

restaurant and spa had good offers

room service for dinner could be more flexible with their menu and offer different light options;

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but man i can te you the service and staff is amazing

location lovely staff small gym was perfect for a short stay

was very courteous and cooperative and facilities for early check in after a long haul flight

hotel lobby bar closed at 8:30pm on a tuesday

the gym. no free weights or barbell / plates.

the gym is very good too with lots of equipment

did not have time to visit the pool or gym

the location was prime, the staff was extremely helpful

we stayed the same weekend as a bunch of children’s hockey teams and kids were running all over the hotel, yelling, taking over the elevator and screaming

lost my jacket at the bar and they found it the next morning no problem), and they put me in a top floor room so i could

the mini bar had a nice selection although we didn’t partake, but the champagne was tempting

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

clean, helpful staff - coffee machine & sound system in room - super large & comfy bed - great gym - and probably in the best location of all montreal, right in the old town

hotel room was very comfortable and gym was perfect

husband and i fled our four kids to the oasis of the spa and hotel william gray

staff, beautiful lobby, excellent breakfast, good size rooms, excellent location

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

thing was they said the pool was heated, it was not ud83eudd23 but the little hot tub, sauna and gym area was great

gym; access to restaurant; computer/business centre; clean room and comfy bed; good access to old

the pool was closed and their restaurant their room service

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

clean, very good breakfast, crisp sheets for bed, great location, nice pool

suite is great for families especially with older kids - new rooms very well designed providing for privacy, very spacious with 1-1/2 baths; a better

other staff that was working was really nice and the hotel was really beautiful the kids love the pool

d rm king suite)

breakfast is not so great but it was okay due to the pricing , hotel can charge a bit more by

very well located, but quiet at night. good breakfast choice. small but usable gym.

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes we never

no equipment at all in the kitchen (not even a fork or knife

1 or 2 of staff in kitchen were angry and not friendly and moving dishes with a lot of

all good, very happy with early check in on friday. got the room view i requested.

out of pool towels in the evening and no alternative was available as apparently all towels were

free wifi. i like all expenses included, don't nickel and dime me

room service was not good

wonderful pool and jacuzzi

also having the gym and pool was great for our family as we love to keep active

the pool was glorious rooms were clean and comfortable great location good parking

the room and bathroom is very clean, very security for the kids and the pool is plus. ud83dude00

the fitness room and swimming pool.

liked the evening bar food and friendly service

excellent breakfast buffet with friendly service.

clean, great location and beautiful pool view

the rooms were clean and the rooftop pool was nice but very small

the room, pool, gym, service is excellent

location and the facilities pool and gym