loud kids in hallways

lots of people smoking so might now be good with small kids

fridge with no bar, meaning kids had nothing to consume, haha

gave our kids a spare room to hang out in on saturday night

with kids and breakfast included would have been nice

their was young hockey kids running in hall and took over hot tub before i played my billiards tourney was gonna go relax

facilities excellent, gym & pool

i woke up early and the gym facilities were not open yet.

the pool snd gym room was nice

the pool, the breakfast, the location , rooms

also, they had no meat at breakfast but the eggs and pancakes were nice

wifi was really slow

like the price of the room and that there was a restaurant right across the parking lot which was pretty good and convenient

the fitness room was under renovations

is very friendly, hotel is clean, lots of parking and the continental breakfast was passable tho not much selection

breakfast is worth getting up for

about it i am sure once the covid 19 is done and have access to pool and fitness it will only get better thanks again for the amazing

pool, just wished the pool was a little bigger, we went for the little league tournament so that

that we couldn't use pool but because of covid. kinda sucked.

the swimming pool was too small but the gym was good

ts of folks wondering when breakfast really is or what hours the pool is open) maybe a simple print out at the desk when you

the gym was not spacious

parking design was completed by a 4 year old, otherwise the hotel was very clean and nice

liked that the hotel had room options with a mini kitchen

breakfast was o.k. pool room temperature was cold.

to covid the kitchen was closed, but i was pleasantly surprised when i was provided a to go breakfast with a

the room was beautiful, the water was hot, and breakfast was good .

kids were not fans of the breakfast, also when i called to book i was told the pool was open,

loved the kitchen with the stove top, giant microwave, sink and dishwasher

clean, well kept, quiet and provided breakfast as well!

to airport for early morning flight, cleanliness, courteous staff, early opening for continental breakfast

close to the airport..breakfast

i liked there organized breakfast to stay safe to covis 19

anyway they offer a morning breakfast which is complimentary

sit down breakfast!! miss that!!

it was clean & pleasant! ample parking!!

parking lot needs updating. lot's of pot holes

patio door security bar was not screwed into the wall and gave us pause

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

breakfast and woman at the bar was extremely professional and nice.

the swimming pool was closed due to covid

room was clean, breakfast was lovely and the pool was great.

we were able to wash some of our dirty laundry at a reasonable price

my family joined us for a visit and enjoyed the pool and restaurant together

we did see though on the last day that there is a back entrance to the parking lot

i was not pleased that mini sticks were allowed and there were kids running around screaming and yelling

was a bit noisy in the morning with dogs barking and kids running in the hall

restaurant with bar on-site.

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

gym is very small and treadmill not working for the 10 days of my stay

great breakfast!! very clean

gym had four m/c's two were broken

had laundry facilities

bathroom really small, and only one dryer in guest laundry

my husband and son enjoyed the pool and i used the gym

pool

bad thing i can say is the pool is small and because of covid19 the hot tub was not

beautiful pool room.

the pool was miniature

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

'breakfast' left a bit to be desired

i was kept up most of night with kids running in hall, knocking on doors, yelling

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

the room was clean and comfortable. the breakfast was very good.

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

room was huge and beautiful and clean. pool was warm.

hotel with free parking, pool, laundry, kitchens, free breakfast

room was very roomy and bathroom the bed excellent and loves the complete kitchenette very

breakfast, beds, staff, parking and the room size.

found the breakfast good, the lattes are my favorite, thank you

took our breakfast back to the room

breakfast was very good and the kitchen staff were helpful and pleasant

pool was nice and warm

was dishes available to use with a full size fridge and a kitchen

surprised to have a little kitchen and sitting area very spacious

breakfast was great

the lady in the breakfast kitchen was not friendly at all

the breakfast was really great

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother in law

and the breakfast coffee taste good

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

unhealthy environment for kids

great location ,we went to the castle,the cemetery next door, fun bar downtown

restaurant and bar were closed by 10 pm

really happy about the fact that they offer free parking and free wifi

pool on the same floor was great

friendly service convenient location spacious, clean, pool

the breakfast and evening appetizers made our stay even more special

we liked the pool and location

the kids enjoyed using the safe

the location is very convenient and plenty of free parking.

construction and entrances are changed. parking lot is inconvenient. dusty.

would ve been nice to have a small games room with a pool table, shuffleboard etc

it was kitchener after all, not montreal or ottawa

comfy bed, heated tiles in bathroom, well illuminated room, the staff were very kind and helpful, room service was excellent, will definitely book again and again

guy behind the front desk was lenient when it came to us getting a late check out

the hotel upgraded us at no charge from a 2 queen room to a 2 queen suite with full kitchenette

were doing quarantine so their were no room service which is understandable

cost 12$ per night to park outside in kitchener,

the room service

no hot tub in the pool area.

breakfast was great

the breakfast was excellent and free the price was great i would go again

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

fitness room could have been larger with a bit more equipment

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

clean room, nice gym, great pool only stayed one night but could have stayed more.

gym, pool, arcade

no changing rooms or private area's to change by pools, and no showers at poolside

the room service is excellent and the staff is fast and respects our privacy

they accommodated our request for early check in so we could get

the hot breakfast was nice too

renovated clean and was good price with breakfast for the price that was right

early check in.

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

the breakfast was amazing