wifi and felt the lady serving at breakfast needed some assistance as she was eushed off her feet

we also had a couple of kids on the second night with us, and they also enjoyed the food

wifi signal in the room was very

not enough disabled parking spaces and what was there was used by anyone, disabled or not.

clean and comfortable stay, staff was welcoming and helpful too my kids like the place

difficult to get a drink at the bar as the barman was also looking after room service in the evening

plentiful parking

the manager gave us a note to take to bar for a free drink which was kind however it meant we were eating dinner very very late

lovely hotel in beautiful grounds with a fab bar and restaurant

place to eat dinner right adjoining the parking lot

spa facilities

price and facilities amazing. bar great. did not eat.

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

we got an early check in

the gym and spa facilities were fantastic

good breakfast with helpful staff in breakfast room

lovely stay, great facilities and ideal for kids.

lovely rooms with a power shower, good choice of breakfast included in price, we didn’t use the bar as we ate and drank at the pub next door

the staff on reception they were so friendly and helpful very polite the staff on the breakfast bar they were amazing excellent expectations i really like the place i wouldn’t think twice for

room perfrct for an adult and 3 kids. great buffet breakfast

changes to the reception being moved onto bar staff is terrible

was excellent with very efficient staff, bar staff where brilliant and we’re more than happy to make cocktails not on the menu and finally

bar was great for a pre dinner drink and quiet relaxation time

there's a very well stocked bar in a friendly comfortable lounge which was perfect after a busy day out

staff are wonderful. bar area nice and relaxing. lovely big comfy bed!!

son loved it , staff were amazing especially in spa the blonde haired ladie was so good with him n gave him googles to borrow as he lost his he

fantastic fitness room, sauna and swimming pool

i didn t have a room service menu

breakfast was amazing.

kids loved staying in old school building

4

pool wasn't open late.

wifi is great

sports centre and pool were excellent but were a bit away from the hotel so no wondering downstairs before breakfast

excellent location. plenty of parking. great buffet breakfast. comfortable bed.

the bar prices were excellent

the kids running around in the room above as floors are a little creaky!!

staff were lovely during breakfast too, made a memory the kids won’t forget in a hurry

welcome, and friendly staff, on site dinner, bar etc looks even better than impressive photos

pool table was a bonus for the kids

the relaxing feel about the hotel was more spa like

told about wifi no details left for it in room or password etc usually this info is told when checking in or

hotel has a good central location between edinburgh and glasgow, and parking

wifi poor

wifi was poor

as me and my partner have 4 kids ages 14 year old 6 years old 3 years old little one at 2 years old we are going to bring them

cost of room service. television in room, choices of films and programmes limited

also breakfast was free for kids

my granddaughter, she s o my 7 and it s our spa break , she absolutely loves it she loves the pool facilities and our hotel

this was a family break! we really loved our stay. kids are already asking to come back

pool facilities tired & in need of refurb. real shame as hotel was excellent.

when travelling with kids, not very

suppose i could be a bit picky, and say that wifi should be available in all areas of the hotel, but that's all

fantastic food, professional and friendly staff, enjoyed the pool and close to stirling.

environment access to pool and gym surrounding gardens friendly helpful staff, lovely menu and relaxing bar

the pool and gym are available to use for guests which we all enjoyed

room service was done, when clearly not asked

close enough to a park for the kids and a shop a short distance away

i had room service and it was very prompt and i was well catered for

gym facilities were great and the staff were very friendly

breakfast and room we re both great

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

breakfast excellent, had a problem with cc and the staff were patient and excellent and

were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

the breakfast buffet was very good

other thing would be a few guests got quite shouty in the night and were swearing which woke our kids up but i understand the staff couldn't do anything to prevent this

limited choices and higher prices at the bar than the toby carvery next door.

late check out smashing

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented on how friendly they were

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

great staff. good location and a comfortable room . good gym.

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

free gym

prices of the drinks at the bar was disappointing when you are there as a family

the gym was out of order

very welcoming which was great especially as we had two kids with us

had one night stay with kids and the room had everything we needed

very welcoming which was great especially as we had two kids with us

breakfast could be a little better but still nice

free parking with validation

weather was rainy and would have been nice to have more indoor facilities like a pool/ spa or gym

great choice at breakfast. quality produce and cooked freshly in open kitchen

we ate in for both dinner and breakfast and the food was delicious

love the refurbishment, especially the bar area

staff were all really friendly and helpful from reception to bar staff, waiters and cleaners