to covid restrictions no facilities available would have liked to use the swimming pool but appreciate due to restrictions this was not

is allergic we both could smell the dog hairs especially when they had heated fans on around the bar and seating areas

didnt have to pay for the wifi as i had volunteered my email address

to call the receptionist to order room service as no one answered the room service number also there wasn t and sockets or usb

was very difficult to find parking, also had to go outside for spa and pool.

way to be courteous, helpful and friendly, food in the restaurant was amazing for dinner and breakfast, highly recommend and looking forward to returning

staff could not have been nicer or more helpful. dinner and breakfast were superb.

a area, gym etc.)

roux restaurant was excellent, as was the breakfast choices

we loved the tennis courts(one normal, one kids size), the apiary, the garden, the road in via mature woodland was magnificent

it was very accessible parking was very good. the staff were excellent and facilities very clean

staff in the bar really friendly and helpful

value room - clean and comfortable, good breakfast on the morning, wifi, lovely helpful staff and access to the swimming pool

onsite parking

wifi is great

had one room service meal, very nice

was our first night of our trip and we absolutely loved it - the hotel is stunning, the bar lovely and breakfast was amazing

in at the hotel who confirmed our booking and explained the dining allowance with no mention of kids being excluded from this deal

building great room , comfortable bed , loved the gym & good pool with sauna, steam room & jacuzzi

kids loved staying in old school building

flooring was been replaced in the bar area the smell of the glue was a small issue but it has to be done

was excellent with very efficient staff, bar staff where brilliant and we’re more than happy to make cocktails not on the menu and finally

there's a very well stocked bar in a friendly comfortable lounge which was perfect after a busy day out

changes to the reception being moved onto bar staff is terrible

staff are wonderful. bar area nice and relaxing. lovely big comfy bed!!

staff where excellent and great with the kids

perfect for our young kids (sleepover in a castle

super little lounge bar across from restaurant on ground floor - good value for money

staff were excellent and very friendly, really made the kids (13/4) very welcome and added to the experience

good location for stirling and golf courses.

great pet friendly room. great staff. cooked buffet breakfast included. awesome value for money

there is a small bar downstairs, and food can be ordered there

lovely stay, great facilities and ideal for kids.

pull out couch wasn't made up for my kids, so i had to call desk

breakfast was good something for everyone. even two fussy kids.

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from the moment we entered

the kids room had a double sofa bed and a single bed

we also had a couple of kids on the second night with us, and they also enjoyed the food

very nice room service was top class

parking and grounds.

in where to go), the wifi password, and if i had any questions, i only had to ask

wifi was very bad

difficult to get a drink at the bar as the barman was also looking after room service in the evening

the wifi did not work in apartments out the back of the hotel..

other meals were available in the bar kitchen adjacent to the hotel

wifi didn't reach the garden wing but they said they were having problems with it during our stay

free parking, plenty of space

the gym and spa facilities were fantastic

kids enjoyed the pool access and breakfast was great

staff great. gym and pool excellent.

having use of the spa and gym makes the stay so much better, the food was delicious

great pool nice room nice staff

have spent more time there in the evening if there had been a bar and tv in the lounge, but recognise it runs as an event venue so only b&b in the week

food, evening meal and breakfast were excellent

breakfast was amazing

cooking smells from kitchen below

the lovely setting, nice breakfast.

location, parking, pool, value..the village was great too..great staff.

large, well-equipped room and great to have the spa, bar and restaurant as well.

moved us to a bigger and nicer room when asked. spa was also nice. good breakfast.

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented and good; the breakfast

good gym equipment and the pool & spa was fabulous

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

very nice bar with open fire

nothing

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

got room service which was quick and tasty

gym is lacking in equipment but ok

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

allowed me early check in which was most helpful

nice bar and restaurant

wine in the bar was very expensive but they were my only negatives

staff extremely helpful and friendly. ability to have a late check out was so helpful

is great and they were very accommodating (asked for late check out) and helpful with questions

our room was way too small for two. we had no option for an early check in.

loved room size. very comfortable bed. staff in bar & at breakfast really good.

room had a sofa bed which kids said was ok

room service as advertised, no daily cleaning service

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

preferred a decent sausage for breakfast

breakfast was varied and good quality…mist enjoyable

the breakfast selection was very good

great location , good price and liked the gym and was a decent breakfast

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

fair sized gym

good location, friendly staff, very clean room and room services

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip