a small thing but the bar was closed very early on the friday night.

thé location is fantastic. the bar and the buffet breakfast was very good.

reception and bar staff all spoke good english

brilliant location. clean spacious rooms. lovely bar area

the reception & bar area are very nice

attentive personnel; good breakfast

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast was delicious and staff was super friendly and helpful

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

breakfast were great and well presented

public areas a little limited. no real bar for example

room with a view. very chic. breakfast was fantastic

the bar is in reception. creating a small bar lounge would be a welcome addition to the hotel.

excellent location, great value for money, comfortable room/bed and generous breakfast.

breakfast was excellent with great variety

the included spa was a nice treat

spa is really awesome!

modern hotel with helpful staff & underground car parking (4 ev charge points)

nice pool and spa

happy hour at the hotel bar was worth it

wifi was fast and stable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

good wifi

wifi was also very unstable

wifi really bad

wifi was tricky to get set up & use.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

wifi not working in the room

the ladies who operate this wonderful hotel and spa are simply the very best

e center of the city) free wifi atmosphere of the building

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather functional room

only thing that was frustrating was that the wifi dropped out several times

location

excellent location. helpful staff. cute bar and courtyard.

expensive bar prices

gorgeous garden and outside bar area

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

cool vibe. beautiful staff. great back bar and garden

the same in the bar and on checking in

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

great location, superb room, friendly reception and bar waitress

bar service, breakfast menu not explained/understood

the restaurant/ bar

service was the best in the class too, and superbness of the spa is completely undersold on their website and is beyond expectation

incredibly wide breakfast choice

bar atmosphere with singing

hours for kids were not previously disclosed and are really small

the staff was friendly and helpful especially the waitstaff at breakfast, which was amazing

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

rden / little bar / seating availability) great on site parking

loved the outdoor facilities

sure how the bar situation worked as it all seemed shut in the day when we needed a cold

think the hotel could do with one or two more staff as the reception was always busy, and the bar area required someone from reception to go and serve people there

gym, pool, room facilities, helpful staff and lot of books to borrow ☺️

gulls, be warned one small crumb by the pool and they are swooping

it was lovely to jump into the pool after a day exploring biarritz and nearby towns

the garden with the swiming pool are awesome

a lovely couple, hassle free, very clean with small swimming pool

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

small pool which we enjoyed, and seating area in the sunshine

hosts, located in a residential neighbourhood, pool was perfect in the hot weather

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

loved room service, also loved the gorgeous flowers in the lobby.

breakfast was nice

:

the breakfast was fantastic and the staff was outstanding in all departments

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

nice room, close to the beach and the center of the city, excellent breakfast buffet

the staff is exceptional. the hotel is spotless clean. breakfast is very, very good.

the breakfast was too big.

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

various breakfast

wifi didn't work. well i couldn't get it to work with the password provided.

parking

bad wifi in our room

she was also very helpful when i phoned in advance to ask about parking

nice hotel not far from the city center. tasty breakfast. free parking.

the grounds lovely with a heated pool

pool area could be nicer

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

location, facilities, parking, staff, all great

was very comfortable and clean and a great selection for breakfast

walk to two beaches and 7 mins drive to the center of biarritz the reception staff were great bar and restaurant not

hotel did have a bar and restaurant very good looking but we haven't tried it

free parking - something in biarritz to consider

restaurant and bar not open on this visit which was a friday evening.

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

room, bar and dining areas all seemed very clean

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

restaurant and bar on premises with good quality

shuttle to the airport is a nice touch

great fitness area

nice staff. great spa treatments that my wife took. good breakfast.

fitness room was adequate and was able to workout using weights and cardio equipment plus had a

location, free parking and a great pool

good breakfast

good breakfast!

good allround budget hotel with good selection for breakfast

the late breakfast was terrific.

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

bed not comfortable room service very light nobody to handle luggage swimming pool not clean

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

breakfast was pretty expensive but good. spa was tough to get appointments

from of the lake, with some enjoyable live music, and were able to relax the following day by the pool

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind following this visit

restaurant and bar within hotel was great

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

a large car park to accommodate our large car and trailer

the bar closed at 7

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

the pool wasn't open

must know that there is no service in the reception or in the bar afrer 23

excellent staff. on site restaurant is a big bonus. views are wonderful and very good pool.

to improve the bar offer

hot or cold breakfast every morning

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

spa limited - indoor pool cold and no jacuzzi

bar staff, where rude, we had one round of drinks, requested another, waited over 20 minutes, with

the facilities are exceptional we really enjoyed the spa and wellness centre

great pool with sea water

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

2 price/quality: with many additionql payments: for breakfast, city tax, for swimming pool, the price just for room is exaggerated

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk and airport

tness, spa, pool, direct access to the beach) for great value for money

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

place and lovely staff, fabulous swimming pool and beautiful apartment

there is a very convenient parking, and a heated pool which is supposedly great.

the heated swimming pool is appreciated

we faced the parking so that there is considerable noise from the street

the wine at the bar was very reasonably priced and not the usual huge hotel markup

excellent service, perfect location, very good wifi, good breakfast

inner ) bar was fine

watch tv as the wifi code supplied didn't work

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

the elevator, comfy bed, location, breakfast, nite manager nathan

would have loved a bar or a coffee shop somewhere to spend some time without being in your

at 11 pm the bar closes

great central location. very friendly staff. nice bar. delicious breakfast.

lovely hotel and breakfast was lovely

free parking inside the propriety

room, nice little pool, delicious breakfast with good selection, including different fresh berries, very friendly

friendly staff and nice pool.

gardens, parking, artistic room design, breakfast - everything fabulous

there was no hotel bar

the restaurant area adjoining reception offered quality, variety and convenience also at breakfast

convenient location to bus stay on. clean. very nice breakfast area

was very easy to find the hotel and parking was very easy, the reception staff and bar staff were very friendly

bar prices expensive

breakfast was excellent and my wife who has a gluten allergy was well catered for

nothing to dislike apart from the high bar prices.

very good, enjoyable breakfast, but most important the parking was great

wifi was a good speed and free allowing for work and streaming

breakfast was excellent with a good choice of cheese, meats, fresh fruit etc

great location when traveling through france and spain. secure outside parking. friendly staff