lots of options for breakfast buffet, pool and grounds looked nice

the elevators work well, and the roof garden bar and restaurant are lovely

i like the pool and the restaurant is pretty good

the guys in the restaurant and bar were great and did their utmost to accommodate our requests

everything ! love the place pool service cost location

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

pleasant staff at the front desk and at the bar on the rooftop

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

the rooftop pool and bar is great in good weather

great breakfast and a good little gym

i also liked the room service and the kitchenette

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

wifi in the room was weak

e minibar is limited) to your suite as well, which we did

cocktail, ismael the waiter and his very appreciated restaurant recommendation in merida, a tasty breakfast

breakfast was very good but we had wait quite long to receive it

breakfast was excellent, rooms were perfect so beautiful decor and furniture, excelente spacing for

breakfast was ok but can be better if the food pans are refilled often for the buffet there was

nothing to complain. breakfast can be better

very good breakfast

great room. fantastic breakfast. super clean.

exelent breakfast. spacious rooms.

wish i would have known the pool would be closed my entire stay :( i would have stayed

pool was out of service which would have been nice to know in advance as i would have booked

the sewage in the kitchen was a bit smelly

nice big rooftop pool

almost everything, great breakfast included.

there is no small fridge in the room, in case you have kids and need to pack stuff

location, breakfast, cleanliness

information, my reservation was whit breakfast included, and the front desk staff told me no

the room is ok but they don’t provide hand towels, other than that our stay was great, the breakfast is really good

breakfast was not very tasty. it can be better

swimming pool is excellent

nothing except price was high but we had a really nice room by the pool.

the water of the pool too cold.

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

we travelled with 2 little ones and they had a blast at the swimming pool

everything was great except the pool issue.

does not take you all the way to rooftop where pool is

the cleanliness in rooms, lobby, pool and gym was exceptional

the pools was not working.

the pool was not functionable.

the valet parking service is free and the staff parks your own car

looks impressive and i like the facilities inc gym, pool and tennis courts

not too much equipment at the gym to choose

we also were able to order room service by 2 am and the food was absolutely amazing

gym is so-so

great for the city on a business trip breakfast was a great spread but too much to eat every day bar and pool both very nice good wifi in the

the garage contains a lot of parking lots to place your car

room service did great going back and forth plenty of times because they would give them

the facilities of the hotel are good

kids really enjoyed the swimming pool

beds are so comfortable, and parking is available

the phone in room was not working so we couldn t request room service particularly at night time

out 15 usd per person), was totally worth it

awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.

we were assigned a low-floor room with a parking lot view, which was disappointing given the rate paid during the new year period

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

wonderful. great fun for the kids. lovely place. very comfortable suites.

we thought expensive especially as breakfast not

coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo de

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

the staff was couterous and the spa was divine.

pool and wifi both excellent

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa