pool extremely small

i never have time to sit by the pool enough because of my business when in the area.

didn't like that the pool area was not kept up and that we are woken up by someone yelling and trying to get in our room

pool was nasty and we couldn't use it. it was the reason we picked this hotel!!!

hotel is very upkept nicely with the exception of the pool other than that great experience and i would definitely stay

comfortable stay, good breakfast, would stay again

staff was so nice. gym was nice. breakfast was good.

the bed was comfortable. breakfast was good

nice gym and pool the cooks are nice and friendly

didn’t eat breakfast

the pool. water a bit too cold.

how the staff respects you the breakfast every morning

gym pool staff

the provided breakfast was very much appreciated front desk staff very helpful

breakfast, swimming pool

still offered some type of breakfast bar and coffee since social distancing.

breakfast omelette were pretty nasty tasting.

covid19 closed and cancelled many facilities and provisions. no breakfast, no exercise room,etc.

no breakfast

i didn't like but no being able to have a better breakfast but that is because of covid-19

breakfast was good omelets need cheese

no swimming pool and spa was not working.

the pool and hot tub was shut down from latest covid rules.

loved the jacuzzi tub. staff was kind and breakfast was decent.

i thought the breakfast included was a great value for the price of the stay

the breakfast was great and the staff was excellent.

amazing pool!

pool was clean and nice

pool, spa, gym closed. non-smoking room smelled like stale smoke.

the pool area is wonderful, everything is super clean, the staff is very amicable and attentive

exceptional staff, great breakfast, clean and comfortable rooms.

good breakfast; good options

breakfast was wonderful. the team member in the kitchen area, daisy, was exceptional!!!

not a fan of the breakfast

great breakfast, much better than the average

indoor swimming pool and great food at the restaurant inside the hotel

the eggs benedict was very undercooked i got from room service

need to improve room service as we didn't get it for two days inspite of complaining

comfortable bed and friendly staff. handy parking and supermarket across the road. excellent gym

gym was fairly decent

there is a beautiful pool that had a lot of families with their children and plenty of outdoor seating for anyone who

cept inside gym

pool and the fire pit areas were very nice

the fitness center is pretty good for a hotel gym

close to the water park and room was spacious

the kitchen is wonderful when you are away from home

it was clean, safe, quiet, spacious, had comfy beds, great staff, a nice breakfast

the kitchen staff need a little nudging to keep enough plates, forks and eggs available for the

people it is very patient very nice and honest facilities immaculately beautiful and they have breakfast which is a plus

the pool is freezing! no hot tub.

the pool that i couldnt access

the whole point of staying here was to get a good rest before a early morning gymnastics competition

noisy room attached back to the laundry facilities

need more laundry facilities

the breakfast was delicious

early check in accommodated and front desk agent angela was very nice ! room was clean.

the gym.

i wish they had a pool but they do offer a gym

the hotel doesn't have a lot of extra amenities but it does have a gym i'm the value for the price is fantastic

spotlessly clean. really nice and quiet gym. excellent and very helpful staff.

all taps in bar had no beer

amazing pool nice workout areas. has a bar and restaurant on property

gym was amazing

pool staff was rude

on grounds gym

mandatory valet parking is an extra cost that you can t avoid if you have a car, and wifi service was sporadic

parking is not included 2: nobody picked up room service 3: the made to order breakfast and free drinks not available on weekends

property was conveniently located in relationship to where our adults kids live which we were there visiting

pool is a bit small when several families are in there .

station to catch a train to downtown san francisco), stores and restaurants nearby, chef made hot breakfast

so, i was nicely suprised everything met my high standards, even the breakfast

shook, across from the hotels laundry room, pretty bad room across from hotel’s laundry room, room shook constantly and at

they let me have late check out which was helpful for that stay.

loved the breakfast

this is a hard one... i'd say the pool was closed.

the gym

worried about my kids getting run over

was on a level with kids running and screaming all night

nice decor. good housekeeping staff gym and pool amenities

walking distance to bart nice pool friendly staff

all the staff were great towards my kids

room was spacious with a full mini-kitchen, the beds and couch were comfortable; the room was clean and well organized; the free

the all-suite accommodations are brilliantly designed: kitchen, living area (tv with free hbo, netflix access), workstation, basic internet (you can

there was plenty of breakfast when we got there at 830

breakfast was really good

was hoping the pool would be a little more inviting, with seating and a better view

breakfast was great too

great free breakfasts

pool was nice and i could bring my pets

ev chargers, flexibility with staff and room was nice

i loved the gym

more comfortable amenities. during covid, soap other than bar soap would be preferable.

commodated our request for a slightly

great location. nice pool for kids. nice restaurant and bar on premises.

i had the opportunity to use the gym, which, although small, had the necessary equipment

proximity to the purpose for our stay and free parking guest laundry

very clean room, bed and bath. complimentary coffee & tea. outdoor heated pool.

the room was comfortable and the hotel had a gym

desk said early check in was$25 and receipt says $35 i have 4 pending transactions

i wish pool were longer for lap swimming

the continental breakfast is great and different every day

we walked to a restaurant across the street which was fantastic and my kids used the pool

gym was decent and the breakfast a little basic

complained to staff who talked to guests, had 3 kids jumping on the bed (continued whole trip) when we complained again the staff told us he a real

pool was clean and good temperature

) and no room service was available

bar and pool area was wonderful

there was nothing disappointed that we encountered from room service, food service

only negative is that we returned to the hotel after 11pm one night and the parking lot was packed because of an event and we had to park quite far

room was clean and had a great view of the pool and waterfall

i guess the bonus was that i had a good reason to have ‘the drug’ talk with my kids

huge property with pool and spa, friendly staff

rooms very clean and updated. grounds and pool are very nice

updated room with great access to beautiful ground around the pool

we had baseball tournament with at least 50 kids

balcony pool located

spacious bathroom and convenient pool side room.

pool closed at 8pm

the breakfast

clean rooms, good selection for breakfast and the layout of the hotel is fun with the swimming pool in the middle

i wish the pool was covered. wish they had a hottub. the shower handles are kind of confusing.

i appreciate that check-out time is noon and the wifi is free

i know you need cut costs but to not tell me that no breakfast because staff won't come in and pool not heated is really disappointing and dishonest manager guy very

the flexibility of the front desk staff to do an early check in and to change our view so we weren t facing the

loved their pool , location and their beds

being on first floor close to fitness center, the view of the pool through my window and happy hour at bar

limited parking infront.

t is winter, so i'm not really that unhappy, but a nice warm swim would have

the property also have a lot of parking slots available

has a nice bar and restaurant inside

you have to buy breakfast at their bar, not included. a little pricey for bar food.

loved that i got a room on the first floor and the balcony led strait out to the pool and hot tub

there were no nearby hooks to hang your towel and no grab bar to climb out of the bathtub

hot snacks were available from the bar - very welcome!

very nicely decorated and exceptionally nice. work out room was great and a place to do laundry.

) kids’ favourite hotel - would absolutely recommend

place was awesome, they upgraded us to a 2 bedroom/2 bath suite with full kitchen and living room

no ice machine on 3rd floor near my room. would of loved the bar to be open during our stay!

did not go to the bar in the evening, but another nice feature

pool and spa are clean and working

they allowed me early check in.

fact that it had a full bar and room service

the walls seemed a bit thin. i could hear the family with two kids hold a conversation.

pool could’ve been cleaner..lots of leaves and didn’t see anyone cleaning during the stay.

the gym is nice to have, although very small

i thought the breakfast would just be pastries

the staff, and the breakfast buffet, everything was wonderful, also very comfortable beds

breakfast ends too early.

the pool was below freezing

my laundry got stolen and there's no breakfast

the comfort of the room and the breakfast

the heated pool  wasnt working.

i wish the pool was heated.

it has a really nice gym

the breakfast bar was great

the kitchen was clean and well equipped with dishes

second of all i had my door knocked on numerous times to leave early when i clearly asked for a late check out they also was knocking on our door the night before bothering

the breakfast was delicious we enjoyed everything

the pool was a little cold and the hot tub was cold. maintenance was not available to fix it.

outside pool would be nice, but i understand why it is inside

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

the room was spacious with a great layout. friendly staff, decent breakfast.

the full kitchen, dining table and living room were very comfortable

we got this hotel because of the breakfast it was pretty expensive and the second day there they didnt serve hot breakfast

the morning buffet breakfast in the sunny lobby bar is lovely

breakfast was delicious and varietal

the continental breakfast was filling with ample selection, although i think the orange juice provided was actually

the morning buffet breakfast in the sunny lobby bar is lovely

we had a drink at the bar in the evening and the service was excellent