but they made it up with free accommodation with free hot breakfast next door and free water park passes for the indoor water park that’s kiddie corener across the road

three lake view private beach the pool and hot tub are wonderful.

location was great! room size was awesome! loved the lake view. free breakfast was decent.

awesome breakfast

staff were friendly, rooms spacious and comfortable and breakfast was very good.

the view was fantastic and the pool was great

the pool was cold, but not a big deal for the kids.

the hotel's private beach area was nice for our kids to play and swim. the staff was friendly.

great location and kids liked the indoor pool

missed having the breakfast.

nice pool area and access to a little kids water park as well

gorgeous view! passes to water park.

it was advertised to have a water park, and it didn’t.

our kids enjoy the water park access too

booking it was advertised that it came with a free 25foot hot breakfast bar and access to a water park

the water park for the kids was amazing!

the water park for the kids was amazing!

the online booking says it includes water park passes to emerald and we never got any at all either day

appreciate the fact that the website stated the price for the room included free access to the water park but when we arrived we were informed that there was a $5 fee to get into the water park

water park at another site but not open until 2 pm next day ( we were not able to even enjoy with

access to water park at the crown inn was great

convenience being right next to the ferry, access to the water park swimming pool and hot tub across the street at the sister location

the water park and was a good place to stay our room was clean and nice

hours the water park was open didn't work for us

staff was super friendly, the hotel and grounds were very clean, water park was clean and fun

the water park and game room on site were great!

water park was good as always kids had fun

the water park , pool, hot tub were awesome

location of my room on the third floor was perfect for being able to find our way to the water park

room was spacious and very clean with nice view of the water

water park for kids area

water park passes

friendly helpful staff, comfy bed. water park tickets and breakfast buffet included.

the pool was getting worked on so was able to go across the street to the hotel with water

we also loved that we could get passes for the water park across the road

the pool looked a little scary so we skipped that but did take advantage of the water park down the road

and ask for your water park passes

advertised a pool and water park neither were working

they say they have a water park they do but it's closed down you have to go 4 hotels down, and online it states they

newer remodel, on the beach, good location and water park

there were also no markings on which bin was the clean or dirty towels in the hot tub and water park room

water park wasn't open

lots of space

spa king room was huge. nope perfect but a nice three night stay.

the in room spa tub didn't work right and thats what we pay for

booked a room with a spa tub to enjoy for a night

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i’d skip moved night stand a little to plug in cpap and several candy wrappers

they let us know about the indoor water park at another hotel we could go to with no extra charge

it was just fine. the pool and spa were welcome after a cold rainy day

the shuttle service to ferry was great - all in all the room served exactly what we needed for visiting

the location was perfect. shuttle service was friendly and on time. cleaning staff was pleasant.

the ferry shuttle back and forth to the ferry.

the pool & hot tub. location close to mackinaw island ferry dock.

notice their working on pool so their doing uogrades

pool was down, and an odd odor in room but manageable.

the indoor heated pool wasn't very warm.

pool or maintenance

offered water park tickets for the kids

the little playground was great for our daughter, and the pool looked good too, eventhough we didn't

outdoor pool, indoor hot tub, and shares indoor pool with sister property right next door

no clean towels in pool or hot tub areas, even though another guest had asked

offered water park tickets for the kids

the swimmimg pool water was too cold

downside was breakfast

and hot tub is not working and their is a paper stating to go to a different hotel to use their spa and pool

room was clean and good size we didn't really have a few but that was okay the pool room needs some attention lots of moisture on the ceiling which drips on you while you're

stairs and pool not connected

the spa water was cold

pool and spa were ok

rooms were clean outside little rundown but pool was nice needed more jets in jacuzzi.

to be in the middle of renovating the pool not open ice machine didn’t work it was a bit

the indoor pool was also very nice

the water park in this hotel is a great time for the whole family

the indoor water park they have firepits on the beach if they start to include breakfast, that would be

wish water park was open in a.m. or check out time lengthened to 2 pm.

i did not realize there was a water park there til we got there

kids loved the water park and the breakfast area was spacious

great location on water with view of the bridge

the idea of using other hotels for the pool/hot tub is cool, but takes some time to get used to

they also said that the pool was at north wind,and it wasn't

when we arrived the hot tub and pool's water level was very low

didn't like the fact that even though indoor/outdoor pool and free breakfast is promoted, nothing states that those amenities are not actually on the