location was off the beaten track. horrible coffee. spa amenities small for the amount of people

the spa could've been a little bit warmer

a nice, modern hotel with a spa in a quiet, remote area

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

the spa is very relaxing and easily accessible

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

food was good, the spa, pool ect fabulous especially the view

room was spacious and clean, the hotel exceeded my expectations

spa and breakfast

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

the spacious spa was a plus

massages in the spa were excellent

too expensive to use the spa and indoor pool.

spa needs upgrading but still a very good massage

the on-site spa was also excellent, complete with an indoor pool

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

most staff was extremely helpful and friendly - rooms, spa (great knowledgeable staff), pool, gym and everything

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

the spa was average, the location isn't the best without a car

superb breakfast, lovely view, excellent spa facilities and great library.

no enough staff for spa food to expensive

locations spa swimming pool

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

very friendly and good service, access to the sea for swimming, good gym and massage etc

wifi coverage. this was only available in the reception area.

the spa was wonderful as well as the pool

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

gym/pool/spa were great

spa was very pleasant and relaxing

the spa and sauna experience was very disappointing

they have a spa area with really great pool (heated

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

very clean and we had access to the spa facilities included

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

the pool and gym were very handy and the concierge very useful

would be good if there was a shuttle bus in the early evening.

the jacuzzi in the spa was also not warm enough

the spa and treatments amazing

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

stayed in the deluxe junior suite, a beautifully appointed and spacious room

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the spa and swimming pool were great

pool and spa are very well equipped too and the staff is kind and helpful

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa experience was amazing

i definitely recommend you to try the spa - such a relaxing experience

the spa needs improvement

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

indoor pool and spa is nice, although for me the water was a bit cold

great that spa access is included for free

i used some spa services and was very happy with the quality of services

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

gym equipment should be in a museum

being able to sit outside beside the pool is very nice

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel is in an excellent location, the rooms were very spacious and very confortable

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt

heated outdoor pool. pool bar closed

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

the spa treatment was so so

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

spa was fantastic, expensive but good value

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

pools and gym/spa facilities superb

i wish the the outdoor pools had been heated. it was just too cold to swim in them in december.

kitchen area was too small and was 'dated'.

breakfast was buffet style and very good

breakfast was great as there was so much choice

spacious room with ocean view, king size bed with a topper

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

very nice spa and the rooms even tho being a little oldish, felt super cozy.

indoor pool, spa and gym where also really nice and brand new

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

direct access to the sea was fantastic and the spa area was lovely

the spa and pool area was also amazing

i managed to fit a spa between the activities ( excellent as well)

vegetarian food excellent. spa was wonderful.

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

we enjoyed everything in the property including the spa facility.

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the swimming pool and the gym are in good condition

breakfast, nice room

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

spa centre was very poor and treatments average at best

good facilities and very friendly staff. spa was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

the pool and spa area was great

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

i made use of the pool and spa facilities which was an added bonus

the facilities were fab, including the gym and spa rooms

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

we didn t went for any treatment at the spa but i m sure is lovely as well

spa was beautiful, treatments were great

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

it is a ashamed the spa was so booked

the spa was lovely, but needed some maintenance.

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

bar at the reception and spa downstairs

spa facilities were great and we used them most days

the spa is great

spa jacuzzi also could have been warmer

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

gym was old and incomplete, and the spa had some broken/unavailable facilities

young chap at the pool/spa was very unfriendly

no spa no vacancy for massage

pool area, spa and gym

we also loved the pool and sunbathing area

gym was outdated.

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

staff variety of food available snackbar spa and indoor pool

the spa can be improved

the spa area is serene

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

spa was be to accommodate in short notice

the spa facilities were not big enough to accommodate all the people who could be using them (although

hotel spa is quite simple, but ok.

location, staff, breakfast, spa comfy beds and black out curtains

everywhere very clean - room, lift, reception, spa