uneven : towel service, no robes, room service was on time but not always what we ordered.

oh and mini bar was empty, so couldn't even grab a drink

the nice outside pool should be not restricted to use morning and evening

have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard

mini bar (completely empty

spa on demand, receptionist was not well trained.

lobby before entering the room, inside the room it has a great view of the mountains and of the pool

we didn't try the breakfast.

access trough the door and ladders from hotel to mall is not very ergonomic and safe, people and kids can slip

swimming pool

spa was not working

so beautiful, food is great, spa was relaxing, location is good

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

rooms are very nice. staff very helpful. spa was excellent.

no pool

spa facilities are an add on with an hourly rate

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

lady never gave me information about the restaurant there in the hotel, had to ask about the wifi, just didn

gym leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing