comfortable beds, great beach (it s also kept clean from possible seaweed), great massages and spa experience

the spa looked good but i did not use the service

downstairs, you need to go there to figure out the menu, if you want to see the price list of the spa you need

spa is great

the massage at the spa was good but very expensive

they don't include at least one spa treatment like a massage with your stay

the spa was relaxing

the plunge pool and spa was amazing

i also booked a massage in the amazing spa which includes a hydrotherapy session

andrea at the spa was very welcoming

the spa was nice, overpriced they give free facials & hydrotherapy with other purchases

we had access to ventus at marina el cid spa and resort next door, which offered a number of great amenities,

the spa was outstanding - hydro therapy and a couples massage were well worth it

the spa and massage on the ocean was the best part of the hotel stay.

typically had breakfast at trattoria di gulio, which offered good choices for breakfast: a variety of fruits

the spa is fabulous

spa was

my husband had a massage on the beach from the spa an it was amazing

rossana at spa was rude.

they heavily promoted this with the added incentive of a free spa massage

spa is very small and twice we had to ask to have the dry sauna looked at because it was not hot

some of the restaurants were not great. spa prices are too expensive

the spa was top notch

the spa was excellent

00 spa coupon from zylara cancun a sister hotel and the receptionist answer with a big laugh that they

we loved the spa experience, in particular temescal

front desk personnel at spa were rude and not helpful

spa treatments very expensive. extra cost to use paddle board

incredibly surrounded by beautiful animals. service very good. good spa thalassotherapy

- the spa is a bit pricey, at least for us

shuttles, food was ok

activities and locations to enjoy with the kids are

there was something always available to eat, and room service is also 24/7 with exceptional service

for kids is perfect

for kids is perfect

of raw sewage near spa area

the spa was also overpriced but the people were nice & the services were just okay

we could not use the room for 2 hours each day during the stay and had to use the spa toilet which was inconvenient

plus, the massage was wonderful - and the spa staff were very accommodating, as they could only get us in for

unfortunately our experience at the spa and our experience at check out ruined our chances of going back to

the spa in the casitas was incredible

services, food, spa, pools, and staff were great

the spa is really nice and i enjoyed the hydrotherapy

great range of pool and food and beach options, as well as a spa and entertainment

breakfast was fine, but it was a bit of a long walk to los caracos, and the omelet station was

spa was very relaxing and they had daily specials for different treatments

the spa is a must on the do-to list

expensive at gift shop, taxis and spa treatments

the bathrooms in the spa were dirty. all of them.

service, food was better than most all inclusives visited before, spa was amazing, room and housekeeping was

and the spa was amazing as well

i would've paid the extra fee simply to enjoy free entry into the spa everyday if i would've known

once it s redeemed, you only get 10 percent off wine and you can t use it for all spa services

is family and most of the restaurants are in the family section along with every other facility (spa gym

the spa was great and the workout room was huge with everything you need

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc)

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and

spa was amazing

we got a couples massage in the spa and it was amazing

front desk, to the genuine staff in every restaurant and bar, housekeepers, gardeners, security, spa attendants

the spa massage area seemed like it was an after thought to the resort which is unfortunate because it

spa was definitely worth it, we recommend getting a massage

room, spa and main pool.

the restaurants are expensive but we used the shop and kitchenette in our room for breakfast

would have preferred being closer to the beach and not overlooking a water park

water park and cirque du soleil show were the only good parts-the kids enjoyed it

our daily tickets to the juagala water park which was just a mind blowing experience for our kids

the spa is one of the top 3 i've ever been to

the spa was the best. the facilities were great. the staff were great.

with sales pitches, privacy light on room didn't function so constant workers barging in and spa credits were

the spa treatment i received was exceptional

was charged for some spa treatment i don t recall having

the spa is too expensive more than 200usd for the cheapest massage, but his doesn t make sense at all

resort credit is a total scam, what they don't tell you that you can only use a small portion in spa and remaining

very clean , breakfast was great , spa massage was great

liked the facilities the pool and the spa is amazing

the spa service is very expense

they messed up with spa credits and bill, i had to pay $150 more in my bill for having not the update bill,

massages at awe spa were great as well

on our last day we had our beds and went to breakfast as we always did

5 hours); pool and beach chairs occupied, etc

the staff are very professional, special waitress and waitress by the pool

we enjoyed a couple's massage at guerlain's first spa in latin america, as well as a sunrise meditation and

the spa was gorgeous and morning yoga with blanca was wonderful, be sure to sign up beforehand though

is being very particular one day we got a bit unlucky and had poor service for breakfast but i feel this was an

very friendly beach bar open until late evening

fitness centre well-equipped

the spa was top notch and the hydrotherapy was rejuvenating

spa was incredible

was phenomenal, from the swim up room to the restaurants to the beach to the spa to the entertainment

i do like the gym and spa layout a bit better at akumal , it s a little newer and brighter

spa was fabulous

we enjoyed the spa facilities, the restaurants, bar, pool and beach

spa therapists could be better for hotel playing in this league price wise

were over priced (even though good quality) - food, drink and especially the spa

the best in riviera maya (maroma beach), the quality of the food is great, not a crowded hotel, spa is great,

restaurant staff noticed our daughter and started printing personalized drawing sheets for her at breakfast,

goes to an auberge on a budget, but one small nit i can t let go of at the spa (to be clear, this is

loving the coffee cart in the morning and i can t wait to visit the spa and do their signature ritual with

the cenote in the spa is fabulous

the family pool is great

she would help us having our kids food pre-ordered and ready for them at diner time

we enjoyed the atmosphere, excellent dining options, beautiful pool, and fantastic beach club

the hotel is very family-friendly with kids menus and other accommodations, we were extremely disappointed

mosquitoes pool

the rooms are very spacious and comfortable

gilberto with room service was great, always dropping our food off still warm and with a huge smile

pool n poolside service, beach bed overlooking the water.

bikes are for adults only, so young kids could not use them

great facilities, especially the pool and access to the beach

the reward is a useless coupon book for extra services like the spa or bottles of wine

the spa and restaurants.

the food, service, spa and activities were excellent

the spa was so relaxing

there were a good number of restaurants offering different type of cuisine and the spa at the hotel was incredible

spa was

the actual spa was so nice also - definitely recommend taking advantage of that

about our stay at the westin resort and spa was wonderful

the jacuzzi in the spa was not working all four days, but the massages were fantastic

kids club needs to be booked in advance and it is often closed

i also had a wonderful spa experience to top it off

room was luxury (spa bath, deluxe shower, comfortable king bed, balcony) the views were great the service was

the staff, the selection of restaurants and the spa was really nice

even the room service food was excellent

size, amenities and sound insulation breakfast quality and variety hotel location, facilities and