spa staff were rude and unfriendly, with particularly unpleasant behavior from the lady at the

they had a spa and pool which i didn't have time to explore, but would do next time

are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is

the spa pool water was not heated on our first day but when i complained it was warmer the next day

the rooms are beautiful and the spa and swimming pool with warm water are amazing too

it is a perfect place to stop off on my way from north of france to south of spain

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

expected more from the spa and the pool was a little smaller than expected but it was still nice

spa and restaurant on site great coffee a lovely area to sit around the pool

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

beautiful pool areas and rooms

nice sauna and spa area, the rooms are very clean and they feel brand new

and the spa is

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

food was amazing both breakfast and the in house japanese restaurant silent room, spa area is total bliss

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

fantastic! staff were fab, hotel was gorgeous, spa and gym were excellent.

the hotel itself is immaculate with a fantastic gym and spa

the spa experts were very kind and knowledgeable

would have liked to have been able to use the spa at anytime rather than booking

boutique hotel with a swimming pool, spa and very well appointed rooms

super friendly check in, fantastic lunch and dinner, blissful spa experience -- i couldn't ask for more

spa was a real treat as was the heated pool in the garden

she wanted a spa break

the price, it would have been nice if use of the spa was included rather than an extra charge per person

hotel, restaurants and spa facilities, will definitely stay again if i'm in bordeaux in the future

unfortunate that the spa was closed on a monday and only opened at 15

great room, great spa and very friendly staff

to the spa was very limited, we stayed saturday to monday, only open sunday morning and did not open until

room was spacious

we didn't use the spa & hammam as we had our own jacuzzi

hand written note and treats (canele & fruit). spa far exceeded expectations.

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

beautiful spa and garden setting in the centre of bordeaux

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

the best part of the trip was the spa

the spa was exceptional

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

location, room size, excellent breakfast, spa pool, helpful staff.

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical