spa was closed this week

facility was rather run down. spa out of service.

no spa and pool available at the time

the spa was by appointment only

great swimming pool and hot tube, the gym equipment is surprisingly new for a hotel at this price point

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

we really enjoyed the spa and pool

the spa was closed for maintenance during the only time we were able to use it

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had

staff was very helpful with late check out

you stay in hotel access to spa facilities would be nice

staff were extremely helpful, and we were able to use the spa facilities after checkout to freshen up for our

pool and spa were a bit tired. need inside solution.

views, spa and pool

rooms and absolutely incredible attentive service at reception spa and restaurant and

the single room i booked was very spacious and clean, with a couch, dining table and a full kitchen, even

the pool area should be renovated

pool area could have been nicer, but the kids loved it anyway!

was not your standard hotel room, but a small apartment with a separate bedroom and a small kitchen

especially for traveler with kids, it would be best option for taking this hotel

bar was open to the lobby and could be a little noisy at times, aside from that, it would be a

we loved the location and the kids loved the pool.

food choice was good, restaurant staff very thorough, but bar staff sometimes slow when lots of people

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

kids were sad

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

little disappointed with the pool/spa area, would ve been good to have a sauna/steam room.

the pool/ spa area is fabulous

locality, comfy beds, balcony, spa pool,

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

room service was always on time and i the spa was fabulous - i will be returning on my next trip thank you to

had great facial and massage at spa with oma

reception could have printed the spa and places to eat within the hotel better.

i loved the vida spa (eyebrow tinting by rosario and booked by friendly front desk personnel, who also called

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

the whole spa experience was amazing! definetly, would go again!

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

the spa lounge was a lovely place to chill before we headed to the airport

the staff were wonderful and especially restaurant, reception and spa staff were welcome and very

the pedicure area in the spa was not appealing at all, it looked like just a cheap pedicure place

missed my spa appointment because of that and cost me $300 for

also the spa was non-operational and would have been good to have on the colder nights

unfortunately, the spa was closed for renovation

the spa was lovely and the staff just fabulous

ofuro room is exceptional, the view is beyond beautiful and the spa tub is worth every penny

very clean comfortable bed beautiful spa like bathroom friendly staff

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

i definitely recommend a visit to the spa, and if you're looking for couple's treatment or something similar,

my favourite part was the pool and the spa

everything pool spa area location best city hotel i ve stayed in

the rooms were impressively spacious, spotless, and beautifully maintained it s rare to find this level

our kids loved watching the boats, trains and sea planes from our window

no room service

quite as fabulous as the photos but we had plenty of space and a room for us and a room for the kids

the pool & spa looked great but filled with kids the couple of times i went to swim.

love to have a spa at this location for treatments, but it wasn't too far to walk down the street to fairmont

enjoyed the pool and gym spa jacuzzi

spa water is way too hot, pool water is a bit cold for the wether in april

would have been great to have a day spa on site

pool and spa were appreciated by the kids

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

the pool, spa and gym were lovely and well fitted out

shower not working mediocre lunch strange reply after asking for a late check out

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from main living

best location and a lovely spa as well

really enjoyed the spa facilities and outdoor jacuzzi

service, clean room, excellent room service and jw spa staff

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

the ev charging.