late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

location was great - the spa was amazing - i had one of the best massages i have ever had.

the spa is below average

the spa was beautiful and i had the best massage i had ever had

the swimming pool is ridicolois even the spa area

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

did not like the swimming pool are , the spa & fitness

the spa was wonderful to lounge and full body massage

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

the rooftop pool is spectacular

room service and pool area are great

the roof top bar closes early and there is not so much to do at the hotel.

upon arrival had to sit in the bar area and got appetizers and winks for free according to the staff

like closure time of gym and swimming pool housekeeping very bad ,no proper supervision, dusty tables after a

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

was forced to change with all my stuff in the spa upstairs

the room was very nice, and the room service food was delicious

the room service is super fast

the spa needs an upgrade

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

spa servi es not available for guests unless booking multiple days in advance

to the pool we found out that we have to walk through the lobby, out of the hotel, through the spa entrance,

spa is definitely worth checking out

we had a spa massage it was so good and relaxing

breakfast quality is not at the standard of the hotel

gym could be larger

menus at the belvedere, the lobby bar and rooftop garden offer excellent choices and well executed

we were able to see fireworks from a cabana by the pool

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

spa- too small of a change room and poor set-up overall

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

the view was nice. the spa was good.

the spa is luxurious, yet pricey

restaurants, breakfast time, fitness center, spa location,

spa treatments of course not, that s obvious

the room service closes at 23:00 hrs limited options.

improvement in room service

great spa and pool

spa and treatments were really great

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

younger crowd don’t recall seeing any kids in the hotel or pool

room service options limited

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

the spa and pool and the comfort of the loungers and room

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

the gym is not suitably equipped.

the spa was never open for walk-ins (steam room) so i can't comment on it

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

restaurant, spa and room upgrade complimentary

the spa was amazing! i loved the pool!

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

drinks at the bar are outrageously expensive and made me resentful.

excellent dining and bar selections

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good