location, clean, friendly staff and delicious breakfast

breakfast was great, chef and waiter where very nice.

the room service have to do a better service of cleaning the room and bathroom , the nights that were

excellent breakfast and service

enough parking spaces in the hotel

having wifi and parking included for no additional cost was also a plus

only complaint is that the wifi was unreliable

free breakfast was yogurt, fruits, juice, bread and coffee

the breakfast they include is continental, with the option of buying additional items

than charging me in pesos, charged me for breakfast when it should have been included, terrible wifi, and noisy

breakfast buffet was the best. and i could walk all the attractions.

when we ordered coffee through room service it took three days for the tray to be removed

staff were very attentive and the place has all services (valet parking, room service, in room massage available

the breakfast was delicious

problems to connect to the wifi.

nothing negative to report, santa rita spa is a must to do when you visit!

i enjoyed the breakfast and the spa

the best place to eat breakfast

clean, great staff, location, parking

bathroom smelled bad, poor room service and customer service .

very central, great value. has parking and friendly staff.

on how to get to the parking lot instead of the front door would have been very useful

parking, 10 min walk to centro, easy to find right on the main highway, staff super nice, breakfast

the parking was a little difficult and the air conditioning didn t work well.

did not like the fact that the parking lot is super small

the hotel bar makes the best margarita i have ever had

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to

some if the facilities in the gym were in need of repair.

wifi availability is a plus

bathroom needs to be updated. gym needs to be updated with current devices.

breakfast was great, bed was super comfortable

breakfast was excellent but very expensive

fair price, good wifi, easy parking, convenient for drivers and for the cable car.

my family was charged for breakfast even tho booking

the same trash from the first day i got there until checkout, instead of picking up the trash and laundry garments

nice helpful staff, free easy parking, good views of the city, clean

staff in the bar area were great

the room is huge and well equipped with a small kitchen

i did not use the pool, but it is available and seems nice

we called room service every morning for coffee, it was delicious (don't forget to tip guys)

parking is a little confusing, i had to exit and return to a different entrance, but it's

restaurant very few menus, ordinary services, ordinary spa (even they don t have facilities to accommodate 2

pool and gym

i only choose this hotel for the pool, to entertain my kids

very nice indoor pool and gym but the water needs to be several degrees warmer to make it more enjoyable

the swimming pool is in the inside, but the water is super cold.