had a lovely pool view from both my balcony s

99% of guests are french so very difficult for kids to make friends

had to pay on arrival and then our credit card and debit card wouldn't work and it turned out the wifi wasn't

shower room was great and wifi usb in the room was really helpful service to the room very good too

nice pools, big areal, big apartments, parking, staff is nice.

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

the quietness and the private garden space with the spa bath

pool, bungalow, restaurant

we had breakfast, which is a varous breakfastbuffet

pool was very cold.

really need to put effort into maintenance, in the spa most things were not working, the apartment had severe

pools were quite quiet, plenty of loungers, spa facilities were great

bad wifi signal

gymnasium needs more equipment and heavier weights

heated swimming pools are the must have during the winter, they also offer good gym and great sauna and spa

have preferred a traditional reception desk , pool bar service very slow , rather than use spa area it needs

for adults, where we went every day and the family zone with water slides, play area and outside spaces which

the relax pool zone and health/spa facilities are excellent

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

very well set out - lovely pools & excellent spa facilities. room was very comfortable.

pool area was

excellently equipped kitchen

we loved the kitchen and sleeping in the little cave-like

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

beautiful courtyard and great access to the pool

the spa wasn't operating

loved the whole set up, the pool, the spa and that i could relax and chill

the whole spa area as well

we did the couples massage at the spa - would highly recommend, with the aromatic bath to the a la carte massage

no towels in spa. couldn t find showers and spa guy not helpful. needed a good clean

it would be nice to have a discount voucher for the spa to encourage guests to use

outstanding facility. staff was knowledgeable and friendly. the spa was a highlight.

excellent facilities * great range of items in the shop on site * beautiful architecture * serene spa (great

we also used the spa which was exceptional

the spa is just available for adults. sometimes it is to windy to stay in outdoor pool.

the spa is a bit dated

i booked the massage at the spa thinking i d also be able to use the spa facilities but i was told i couldn

was really great we stayed for a long weekend and used the indoor pool/spa both days

spaces too limited - i think capacity needs to be increased

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

easily done more signs showing direction to reception to restaurants etc and spa very confusing

staff was very friendly and helpful, the facilities amazing (especially loved the spa and outside infinity pool

unfortunatly the spa was not good for disabled, pity

hose at the pool bar was amazing

adults only area with its bar and infinity pool is amazing

we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

again breakfast was superb, room spotless and modern.

free car parking

was pretty cold, it was ok once you got in but even the kids were very hesitant

food choices are great for the kids and the variety is perfect for adults too

t find a warm swimming pool apart from in the spa which you have to pay 25 euros to use

spa treatments were really relaxing

the spa is a great

the staff are wonderful the food great and varied, sadly the spa was closed due to covid restrictions

the staff were very helpful and the pools and spa are lovely

the spa was lovely had a massage with christina ,lt was so relaxing, shes very good at her job, overall

rooms are clean, spacious, and comfortable

amazing hotel great staff lovely pool area nice spa will definitely stay again

the spa was luxurious and i took advantage of the cloudy windy weather to have a massage and diamond

was excellent, spa was also excellent

the spa is very well maintained, clean and was very safe only 2 family was allowed one time

activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great

everybody kids, families older people and us a couple in early 30s, i had a lovely massage in the spa and the

the masage in the spa was not good al all

plenty of spaces to chill out (3 pools, snack bar, pool bar, games room, spa and much more) all very clean

reception blamed laundry but its onsite, part of hotel

the kitchen noise it's pretty much audible in the bedrooms.

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

swimming pool is small but always clean and a nice temperature to swim in

unfortunately, there was no bar, no room service, not even a mini-fridge to store our own beverages

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

spa was nice

steam room working,unable to book anything in the spa treatment nobody available as was fully booked up wish i

thalasso spa lovely and nice pool

the spa was nice but what was a let down was we had to book in advance the treatments were not

spa facilities are great, i had a sports massage which felt great

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

staff, good amenities well maintained and clean, activities for kids, modern fitness equipment, spa treatments

the spa and the swimming pool for adults

the heated pool in the spa is not really good heated. ud83dude04

the tenperature of the swimming pool and the wind. the prices of the drinks.

room was spotless, breakfast and evening meals were spot on

spa and gym great also

vieu very good all is good spa exillnt

the spa was also fantastic

must mention the spa , loved it , so relaxing , steam room , sauna , jacuzzi , indoor pool with jets of bubbles

on the sea, confortable room, helpful and smiling staff, great organisation, great massage at the spa

the spa was utterly superb, though our booking only permitted one two-hour visit, and additional visits

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

a welcome, along with a complimentary meal at the a la carte restaurant and one free entry to the spa centre

enjoyed the spa and gym too

the best breakfast by far among the ten properties where we stayed during our travels through spain, portugal

having to pay extra for use of the spa facilities.

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful

the spa service was amazing, beautiful massages received and it was as usual great service

gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays

the marine also has a laundry (€4) which made the flight even more easy

is huge, 3 swimming pools, spa area, everything was perfect

large bathroom with walk in shower, loads of storage space

2 free hours in spa were a great treat

i also feel the spa pools should be free for guests every day

peaceful spa area and a varied choice of top

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool

and with plenty of parking available, i never had to worry about finding a place to park the rental car

plus the staff/owner is super kind and the breakfast

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

parking available

wifi only allowed 3 devices and i had my work laptop so i had to use my own hotspot which was

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

the bar restaurant ran by ron and senen is lovely and so friendly

pool bar closed at 6 little early i thought

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the time it was still honouring past bookings so a lot of lillos in the pool,

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

not enough space for everyone

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

money too lovely downhill walk to the harbour and only 3-4 euros in a taxi back lovely shop and spa and a small

the gym could definitely be better planned

to hotel and facilities place was spotless and everything needed was there … packed us a lovely breakfast pack

room can be more comfortable (bed) and sometimes it is cold at night, if they can have a standard spa room like

spa which i believe is solely owned but based in the hotel could maybe do with a relaxation area

i adored my spa treatment

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

wonderful relaxing massage at the spa with romantic stop in the jacuzzi with cava

also, wifi wasn t working and was only fixed the evening before i left

amazing to have own pool and so much space

beautiful villa perfect swimming pool

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very

the wifi didn t work on one of the tvs, someone had to come out twice to get this on for us

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

also the spa was very expensive

spa was an issue for me

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

spa therapist were so experienced at their job

wish the spa for massages was open on the weekend, not just m-f

the spa was a lovely touch recommend the rose quartz

no kids club or entertainment

hopefully gym will be opened soon

ice machines on the floors - save having to go to the bar all the time for ice - just a

if the complex also had a quiet green garden space and spa facilities

breakfasts, fabulous heated pool, small pool area but ideal for us with 2 kids, we could keep eyes on them

staff, rooms, breakfast & location are all perfect.

spacious rooms, bed was huge & so comfy communal areas clean, well maintained pool areas were gorgeous staff

about this hotel from the reception staff to the bar staff and even the cleaners is absolutely 100% fabulous

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

must have to do with the wifi

the pool bar food was amazing the club sandwich was huge

swimming pool and of course happy hour

30 which was disappointing for the kids who wanted to have a game of pool

the spa treatment was divine

room & view, super friendly staff, impeccable service, great food at the restaurant, quality of spa treatments

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

breakfast with great service and able to supply my diatary needs

room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

everything except bar service!

wifi very poor in room no problem

the swimming pool was huge and clean, and they heated it all the time

the activities around the pool & the use of the gym, also the experience of meeting lots of

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

unique private access to the ocean front is a rare gem; there s tons of space around the pool to sunbathe with

the food, spa and the room

the spa was amazing and we always had it to ourselves

options in the buffet would be good gym is adequate but a little more equipment would be great spa & pool both

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

was perfect size and never any issues getting beds, plenty to do for children with kids activities, pool tables

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

gym was small

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

kids areas could do with improvement

the pool area always has enough loungers

clean, quiet, nice pool area

do check out their wellness spa area as they have outstanding services and they cater to every need one might

i also had a very enjoyable treatment in the spa where the staff were very welcoming and helpful

clean , the breakfast and facilities were excellent, staff were so helpful & friendly , lovely spa

location, buffets were amazing with great selection, pool fab, lounging area fab, spa treatments amazing and

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

would recommend the couple spa experience, it was very lovely

i used the spa and it was great

property has great facilities, friendly staff and the deals in the spa for couples were

the spa had a good range of massages at a good price and the one i had was great

the woman managing the spa was exceptional as was the masseur

we enjoyed the games room in the evening, entertainment at night, and also the spa is fantastic

spa basic

spa treatments of a high standard and saunas spotless and well managed

hotel was absolutely fantastic from the meeting and greeting , waiting and housekeeping and the spa staff

particularly enjoyed the mongolian gymnastics

the spa itself, although nice and very clean, is quite small

stunning hotel, staff were excellent and took advantage of spa and booked a few treatments will definitely be

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

pool and spa excellent

enjoyed the hotel facilities; there is great pool area with plenty of space; we had the delicious breakfast and

the pools were cold, but it was february

the entertainment is great for kids and i thought the adult entertainment was good

nice games room for kids and reasonable at €1 a game

on the day before we were due to leave i finally saw a manager who said the wifi could only be fixed when the

pool area kept lovely and clean

best thermal suite and spa i've stayed in

the spa was just incredible

near beach and spa fac

i can t think of anything. we can only recommend hotel beatriz playa and spa to everyone.

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

staff was also outstanding and helped me out the entire trip by calling the rental car agency and spa for me

some way to make coffee in the room without calling room service would be like a cherry on the top

fantastic location , loved the views from the rooftop pool

we did not order the breakfast offer but went in to the barracuda bar and had breakfast there instead

only down side was the daytime menu / bar food was limited and there was a lot of outside noise late at night

very noisy area, spa didn t work

staff amazing and breakfast super

lack of a pool but so close to the beach it didn t matter to us

mini bar very reasonably priced

no swimming pool, but jacuzzi is amazing and beach is about 5 m from hotel

the spa is diversified

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

very nice staff and impressive location and facilities. the spa is a must!

), breakfast was very good and the spa was perfect

there is an on site spa that we used and had an amazing massage

booked a deluxe double with spa bath and we had a terrace with sun loungers and table and chairs and of course

loved our spa bath room

excellent location, great deluxe rooms with spa bath. staff very friendly. great choice of food.

with regards spa etc

also having times to wait for spa centre to open for pool towels

spa was very expensive and the member of staff i spoke to was neither helpful nor friendly

nice pools and spa was lovely

sunbeds are uncomfortable getting on their wifi was real hard work evening entertainment a bit like butlins

racist families & kids. but that's just a few small minded british people & to be expected.

clean great rooms amazing spa and pool beach location excellent breakfast

they should not be afraid of doing this as a spa holiday is about health and fitness and not enduring other

you could visit the spa every day which was a real treat

pools very good as well and the spa was

high prices for spa treatments!

there is a small gym and a spa which also adds to the relaxation

pay for the use of spa should be included in the hotel

i liked it all i just wish the spa stayed open until about 9.30pm as 6pm is too early to close.

the spa and gym area is fantastic, we used it everyday

rooms are spacious and have great facilities

excellent breakfast. car parking easy.

very small points but the gym could do with air conditioning.

the room the pools the snack bar the restaurant

provide milk for customers, when questioned, the receptionist said she loved black coffee, also wifi was only

lack of laundry service

finished - had booked to use spa and swim up bar, wasn t told that these weren t built yet

as a family with a child, this was especially difficult: - no simple food options for kids when we asked - no

breakfast buffet nothing special,too little veggies.

staff were amazing, the rooms were clean, the breakfast was excellent and the pools were

gym also out use

h3ym and spa opening at 10am

i arrived it was a very small room so they move us it's was everything and more the staff food spa where just

very spacious & well equipped

the pools, and spa areas were great

food excellent staff amazing covid safe as well, always cleaning lots of alcohol gel stops, spa and gym area

found staff at the spa very rude

spa is a bit dated

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

i had some treatments at the spa which were amazing and chance to dine in the krystal restaurant one evening,

it would be nice to know what they plan to do with the spa that has now closed

a little difficult to locate sunbed cushions and pool towels but i m being really picky

breakfast was great and plentiful

fresh fruit salad at breakfast would have been welcome

internet in the rooms could have been better. coffee available outside of breakfast hours.

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

could use some spa facilities

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

the wifi connection was quite bad - it took many attempts to connect.

bar was welcoming and served good coffee

suite was spacious and clean

spa is not included in the price of the hotel (160 euro per night) pool is a bit old looking no

you had the spa which has been amazing and easy access

having enough time to stay and enjoy spa and pool facilities

fantastic sauna and spa areas,and

well equipped kitchen and large veranda

staff team, cleanliness, adults only, quiet, pool, the view and wall to wall sunshine

our suite had a lovely new kitchen and the bathroom was immaculate

the room was large and well equipped and the pool area was lovely with plenty of space definitely a good place

breakfast